1. jrj2013's Avatar
    I've recently started at a new hospital and, for my job, it would be convenient to have a tablet so that I can access patient information while away from workstations. I have wanted a Surface RT/Pro for awhile but this has pushed me over the edge. I've also been waiting for the 2nd gen to be announced with an eye on a Pro2. This leads me to my question - does the Surface RT have the ability to download the Citrix software necessary to remote into programs such as EPIC?

    I assume that, since Pro can run desktop apps it would have no problem doing so. I would just like to hold off on a Pro until 2.0. Does anyone use Citrix on a RT for EPIC access?

    Thanks!
    06-30-2013 02:27 PM
  2. luv2skipow's Avatar
    You can't run the Citrix client as non Windows store apps can't be installed. There is a Citrix app in the store but it is ***. The rating and reviews are a good clue.
    06-30-2013 05:10 PM
  3. nasellok's Avatar
    I've recently started at a new hospital and, for my job, it would be convenient to have a tablet so that I can access patient information while away from workstations. I have wanted a Surface RT/Pro for awhile but this has pushed me over the edge. I've also been waiting for the 2nd gen to be announced with an eye on a Pro2. This leads me to my question - does the Surface RT have the ability to download the Citrix software necessary to remote into programs such as EPIC?

    I assume that, since Pro can run desktop apps it would have no problem doing so. I would just like to hold off on a Pro until 2.0. Does anyone use Citrix on a RT for EPIC access?
    Thanks!

    My wife uses my Surface RT to log into her work via the Citrix client. I think there is confusion on how this works with some people........you have to open the Citrix windows 8 app, sign in with your credentials, then go to desktop IE, and go to the Citrix portal, and log in the way u would on a standard PC. Works for her flawlessly, so much so that she has recommended the Surface RT to her friends / co-workers.
    07-01-2013 10:05 AM
  4. nuprotocol's Avatar
    My wife uses my Surface RT to log into her work via the Citrix client. I think there is confusion on how this works with some people........you have to open the Citrix windows 8 app, sign in with your credentials, then go to desktop IE, and go to the Citrix portal, and log in the way u would on a standard PC. Works for her flawlessly, so much so that she has recommended the Surface RT to her friends / co-workers.
    Depends on your remote environment. I work in healthcare and the RT app works flawlessly, no configuring. Login to my remote portal, click an app, and it launches the Citrix app and configures it.
    07-01-2013 06:51 PM
  5. loribinca's Avatar
    It also depends on your VPN, if your company uses Cisco, then you're out of luck ... (speaks from experience)
    07-03-2013 10:30 AM
  6. mrmprince's Avatar
    I keep getting an error saying "Could not find server. Please enter a valid server address" even though it's the one provided by my company...any one having a similar issue? Do you need to add anything before the address?
    07-06-2013 02:20 PM
  7. luv2skipow's Avatar
    I keep getting an error saying "Could not find server. Please enter a valid server address" even though it's the one provided by my company...any one having a similar issue? Do you need to add anything before the address?
    That is why it is rated as ***.
    I still get that same error as well after months I was a sucker to install it again and try.
    07-09-2013 11:18 PM
  8. nilchak's Avatar
    You should try this again with the updated Citrix Receiver on the Windows RT store. I used to get the same error " Cant find or connect to the server" after the latest client got updated - it was able to connect to my company Citrix instance. This was because of some support missing in the client (couldn't ask my Citrix admins to change their settings to support the earlier one).

    Now the receiver works fine.

    As for VPN access (different client) - the built in VPN settings on Windows RT does not still support the Cisco VPN. As a result companies using Cisco VPN will not work for users with Surface RT for now.
    As usual - its a waiting game.
    07-10-2014 02:50 PM
  9. MXI's Avatar
    It all depends on the architecture of the hospitals Citrix farm. The problem with the Citrix receiver in the store (which is the ONLY Citrix receiver available for RT) is that it doesn't work with the older style Citrix web interface. It requires a Citrix storefront/Netscaler architecture. Why all other receivers were developed to work for both except that one is Citrix dropping the ball. Thankfully being in IT at my Firm I was able to make that happen... for a normal user though its best to ask your IT department. There aren't that many users using WinRT and the normal Citrix receiver will still work for x86.
    07-10-2014 03:03 PM

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