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  1. Racing Snake's Avatar
    Really odd one, but only in the last few days I've become unable to swipe down to close.
    It just doesn't do anything, as if the feature wasn't activated. :|
    10-30-2013 01:37 PM
  2. WillysJeepMan's Avatar
    Really odd one, but only in the last few days I've become unable to swipe down to close.
    It just doesn't do anything, as if the feature wasn't activated. :|
    I only experience that scenario with one app, Mail.
    10-30-2013 01:48 PM
  3. Racing Snake's Avatar
    I've now got 6 apps open I can't close and can't find the issue mentioned anywhere else. :(
    10-30-2013 01:50 PM
  4. ojo otter's Avatar
    Idk
    Last edited by ojo otter; 10-30-2013 at 02:40 PM.
    10-30-2013 01:56 PM
  5. nelsonecm's Avatar
    Since when have you been able to swipe down to close on Windows Phone 8. On the hold back technique? What is your OS version?
    He's talking about Windows RT -_- you're in the Surface forum.
    10-30-2013 02:00 PM
  6. Racing Snake's Avatar
    Ok, not sure if it helps, but immediately after a restart, and for about 2 mins after it works fine.
    Then just stops again :|
    10-30-2013 02:23 PM
  7. ttsoldier's Avatar
    Really odd one, but only in the last few days I've become unable to swipe down to close.
    It just doesn't do anything, as if the feature wasn't activated. :|
    Do you experience the same problem after restarting the device?
    10-30-2013 02:29 PM
  8. Racing Snake's Avatar
    See the post above yours :)
    10-30-2013 03:00 PM
  9. ioaniro's Avatar
    Other than closing apps the touch screen works well on the top part of the screen? Can you see stuff happening when you touch in the upper 10% of the screen? Also, as temporary solution, when you swipe from the left and back (to see the bar with all the open apps) you can directly drag an app from that bar to the lower middle of the screen to close it (as you would close it by dragging from the top but now you come from the left side). Does that work?
    10-30-2013 04:20 PM
  10. Racing Snake's Avatar
    Hi, Everything else works as it should, and in fact, certainly with IE, I start dragging down and it pops up the bar at the bottom, and as I keep dragging the bar disappears again.

    Interestingly though, it's not limited to the touch screen, as the touch cover does the same thing...
    I did notice that when I point the cursor (using the touch cover keyboard), the little hand appears when it's at the top of the screen (fine), then I click and it 'grasps' (all ok), then as soon as I start to drag it seems to 'release' and just becomes a normal cursor again instead of remaining clenched. (if you know what I mean!!)

    I tried using that registry hack to increase screen sensitivity and responsiveness, but that doesn't seem to have done anything either :|
    10-31-2013 03:16 AM
  11. ttsoldier's Avatar
    Windows Update, up to date?
    10-31-2013 08:20 AM
  12. Racing Snake's Avatar
    ^^^^ yup

    But very strangely its all working again today.

    I hate issues that fix themselves without me knowing what went wrong!!!
    10-31-2013 02:36 PM
  13. lbaxter's Avatar
    ^^^^ yup

    But very strangely its all working again today.

    I hate issues that fix themselves without me knowing what went wrong!!!
    As someone who works in the software industry (and fields support issues constantly), I can assure you, it happens all the time (and it is VERY frustrating to me, because I want to know what kind of gremlins got in the system).
    11-02-2013 11:15 PM
  14. 11B1P's Avatar
    To completely close the app, swipe down to the bottom and hold the tile for approx 3 seconds until it flips over.
    Racing Snake and HeyCori like this.
    11-03-2013 12:43 PM
  15. Racing Snake's Avatar
    To completely close the app, swipe down to the bottom and hold the tile for approx 3 seconds until it flips over.
    That's a great little tip.
    I didn't realise until recently that when I swiped to close, it wasn't actually closing them - it just seemed to remove them from the 'switch to' bar.
    So I created a shortcut to "task manager" on my start screen and have been using that to manually kill the apps instead.
    11-04-2013 02:26 AM

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