1. Dush Ku's Avatar
    After March 2014 update to Outlook 2013 RT, now the start screen tile is blank blue with no Outlook icon or label.
    Anyone else experience this?
    03-12-2014 03:29 PM
  2. xboxonthego3's Avatar
    Hmmm. Weird. Have you tried unpinning the tile and repining it?
    03-12-2014 03:53 PM
  3. prlundberg's Avatar
    I had something similar happen last week when I downloaded an app, pinned it while it was downloading, and then tried to open the pinned tile before it was done downloading. Unpinning and repinning fixed it.
    03-13-2014 09:16 AM
  4. Dush Ku's Avatar
    Yep, I've tried unpinning. One time after repinning the label showed but still not the icon. After more tries and reboots it hasn't ever showed the even the label.
    03-13-2014 06:08 PM
  5. fqm3's Avatar
    Same thing happened to me. I am using a Surface Pro.
    03-14-2014 10:21 AM
  6. prlundberg's Avatar
    Well now I've had the same thing happen to Outlook after a refresh. My account setup is also gone, so I'll probably end up doing an uninstall/reinstall. Or I may just uninstall it competely, it's always been so flaky on my RT it's barely usable anyway.
    03-19-2014 08:26 AM
  7. shinycranium's Avatar
    Same issue here after re-pinning several times. Just a solid blue tile.
    03-24-2014 08:45 AM
  8. Dush Ku's Avatar
    Well now I've had the same thing happen to Outlook after a refresh. My account setup is also gone, so I'll probably end up doing an uninstall/reinstall. Or I may just uninstall it competely, it's always been so flaky on my RT it's barely usable anyway.
    So did doing uninstall/reinstall correct the tile?
    03-25-2014 08:31 PM
  9. prlundberg's Avatar
    So did doing uninstall/reinstall correct the tile?
    I don't see Outlook in the store, so if I uninstall it I'm not sure how to get it back. I haven't had time to look into it further.
    03-26-2014 08:21 AM

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