1. Awhispersecho's Avatar
    I am trying to update my RT to 8.1 update 1 but it will not work. Shows a bunch of updates including a update for 8.1 that is 300+ megs as well as a bunch of office etc updates. However when I try to update. It just sits at the downloading updates stage and never does anything else. Any suggestions?
    06-30-2014 10:20 AM
  2. cndspec's Avatar
    I have found that when there are lots of updates to do I've had the same problem when trying to run them all at once. Instead try breaking it down and just doing a couple at a time. This usually has worked for me.
    06-30-2014 05:59 PM
  3. onlysublime's Avatar
    yeah, updating a few updates at a time helps out a lot (versus doing something like 30 updates simultaneously). when you do a bunch of updates at once, some updates expect some updates to already be installed and if you do it all at once, those are not installed of course.

    also, if you get an error, go to restart the system. sometimes an update will get an error because there is a pending update already in progress. when you reboot, that will finish that pending update so that you can update further.

    lastly, microsoft is testing an update that may clear up this updating problem for some systems.
    07-02-2014 01:04 AM
  4. Guzzler3's Avatar
    I found two command line programs that might help.

    First change the sleep timeout while Plugged in, to NEVER (control panel, Power Options, change plan settings), and connect the power to your Surface. Also use the kickstand to help keep airflow going around the Surface while it works.

    The first one has been around for awhile, that checks the operating system files for corruption. This the first thing to try:
    From an elevated command prompt (i.e. Run as Administrator), type:
    SFC /SCANNOW
    (this might take awhile to run, just let it do it's thing)

    After that command runs, reboot, try the updated, again. If it fails the next thing to try:
    From an elevated command prompt (i.e. Run as Administrator) type:
    DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

    (Again, this one might take an hour or so to run)
    Reboot when done, and try the update again.
    07-02-2014 09:40 AM
  5. Guzzler3's Avatar
    07-02-2014 10:02 AM
  6. Awhispersecho's Avatar
    I did try to just update a couple at a time, still a no go. Did the same thing. At this point I am thinking of just doing a factory reset and starting from scratch. I am currently on 8.1, trying to get 8.1 update 1. Appreciate the responses everyone. Thanks
    07-02-2014 03:30 PM

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