1. lofquist's Avatar
    Picked up a Surface RT. It looks like there are a few corrupted adapter. I am having trouble with the WIFI, Ethernet, and USB adapters. It works fine, just cannot connect to the internet either via WIFI or the USD port.

    Here is what I have tried:
    Complete reset back to factory settings. I have done this 3 or 4 times.
    Uninstalling the drivers before doing the reset. 2 or 3 times.
    Found the drivers on another Surface RT and replaced mine with them.
    Disabled, rebooted, enables and rebooted.

    Any other suggestions appreciated.
    02-14-2018 09:57 PM
  2. T Moore's Avatar
    Reset, don't use restore
    When you get to this question, remove my files or fully clean the drive -> fully clean the drive.
    Errors in device manager?

    There is no Ethernet adapter
    How are you trying to connect using the USB port
    02-15-2018 12:51 AM
  3. lofquist's Avatar
    Sorry, wrong word. I did the restore. To remove all old users and files and restore to factory defaults.

    Errors in Device driver:
    -Other Devices - AX88179 "The drivers for this device are not installed"
    -Occasionally there is an error in the generic USB hub about the driver not loaded.
    -There is not a Wifi Network driver. I have added it manually. The driver files are there in the system/drivers folder.
    -I am using a USB adapter for the Ethernet connection.

    Thanks,
    Brian
    02-15-2018 01:33 AM
  4. T Moore's Avatar
    Hardware does fail on the rt. Just helped another. His would not boot from USB and he tried everything.
    Yours sounds like hardware failure too. May be time to throw in the towel and try another.
    Last week I picked up a Surface 2 for $32 that was stuck in the troubleshoot loop. Recovery image fixed it.
    02-17-2018 08:39 PM

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