05-05-2014 05:20 AM
26 12
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  1. Jamaidian's Avatar
    Just got my Nokia Lumia 1020 recently, and updated it to 8.1...

    and Cortana is nowhere to be found. I'm in the US, with all my settings as such, but no luck.

    What is happening?
    04-29-2014 10:05 PM
  2. bijak_riyandi's Avatar
    Just got my Nokia Lumia 1020 recently, and updated it to 8.1...

    and Cortana is nowhere to be found. I'm in the US, with all my settings as such, but no luck.

    What is happening?
    have you tried a restart?
    04-29-2014 10:08 PM
  3. Jamaidian's Avatar
    Yes. I also tried changing my region to the UK, restarting, changing back to US, and restarting again...

    Nothing.
    04-29-2014 10:11 PM
  4. Jamaidian's Avatar
    I'm in the US.
    04-29-2014 10:19 PM
  5. Westoncreg's Avatar
    Stupid question but did you download both the prep update and then download the 8.1 update or did you just do the first one?
    04-29-2014 10:22 PM
  6. Jamaidian's Avatar
    Stupid question but did you download both the prep update and then download the 8.1 update or did you just do the first one?
    I'm not sure what you mean by prep update, but I'm running 8.1 as far as I can tell. When I check for updates it says it's up to date.
    04-29-2014 10:26 PM
  7. TechAbstract's Avatar
    I'm not sure what you mean by prep update, but I'm running 8.1 as far as I can tell. When I check for updates it says it's up to date.
    Go to Settings->Applications->Turn on Cortana.
    04-29-2014 10:47 PM
  8. Jamaidian's Avatar
    Go to Settings->Applications->Turn on Cortana.
    That would be really really really cool. But no. I spoke with a Microsoft support staff member and they believe I have a foreign device, even though I ordered the phone through AT&T here in the US.
    04-29-2014 11:14 PM
  9. TechAbstract's Avatar
    That would be really really really cool. But no. I spoke with a Microsoft support staff member and they believe I have a foreign device, even though I ordered the phone through AT&T here in the US.
    Do you have the following? Make sure those choices are on top too.
    Country/Region = United States
    Regional Format = English (United States)
    Speech = English (United States)
    Language = English (United States)
    04-29-2014 11:28 PM
  10. Jamaidian's Avatar
    Do you have the following? Make sure those choices are on top too.
    Country/Region = United States
    Regional Format = English (United States)
    Speech = English (United States)
    Language = English (United States)
    Yes to everything. Everything that can be set properly is set properly. The support tech had no idea either. I performed a hard reset and still nothing.
    04-29-2014 11:34 PM
  11. wpfan1995's Avatar
    First Turn on location > Settings > turn on quiet hours > start screen > press search key :)
    04-29-2014 11:47 PM
  12. Jamaidian's Avatar
    quiet hours?
    04-29-2014 11:49 PM
  13. Jamaidian's Avatar
    Unless I'm mistaken, that's a third party app, which I do not have
    04-29-2014 11:51 PM
  14. wpfan1995's Avatar
    yeah you can find quiet hours in settings...you should turn on quiet hours to enable cortana feature!(if cortana doesn't responds after pressing search key)
    04-29-2014 11:51 PM
  15. Jamaidian's Avatar
    yeah you can find quiet hours in settings...you should turn on quiet hours to enable cortana feature!(if cortana doesn't responds after pressing search key)
    There is no quiet hours in my settings
    04-29-2014 11:52 PM
  16. azcruz's Avatar
    If you have Cortana to begin with, you will get this...



    And I can turn off quiet hours without affecting Cortana.


    Sent from my Windows Phone 8S by HTC using Tapatalk
    04-30-2014 12:10 AM
  17. anon(5326758)'s Avatar
    No Quiet Hours and no Cortana? This is sounding like it isn't running 8.1 at all. How did you install 8.1?
    Could you go to Settings .. About and type in what the phone information says? Specifically Software and OS version.
    04-30-2014 12:37 AM
  18. azcruz's Avatar
    I'm not sure what you mean by prep update, but I'm running 8.1 as far as I can tell. When I check for updates it says it's up to date.



    He meant this...







    Sent from my Windows Phone 8S by HTC using Tapatalk
    04-30-2014 02:33 AM
  19. alex_froilan's Avatar
    Didn't Microsoft postponed the 8.1 update due to error 80188309? I think OP didn't actually get the update, the 8.1 update takes fairly longer to install than patch updates, so he must've gotten the pre-8.1 update.
    04-30-2014 04:13 AM
  20. Ruican Dan's Avatar
    Hello,
    If you have the notification center then you do have wp 8.1 . Congrats ! For cortana to work set the settings like the other members said but also delete the other countries if you have them added. US must be the only one for cortana to appear ( I don't know if adding other countries/ keyboard languages after having cortana makes any modification) . So .. for example at the keyboard settings if you have US and UK , delete the UK one . Good luck !
    04-30-2014 04:21 AM
  21. azcruz's Avatar
    Hello,
    If you have the notification center then you do have wp 8.1 . Congrats ! For cortana to work set the settings like the other members said but also delete the other countries if you have them added. US must be the only one for cortana to appear ( I don't know if adding other countries/ keyboard languages after having cortana makes any modification) . So .. for example at the keyboard settings if you have US and UK , delete the UK one . Good luck !



    Nah... I have my local language and Cortana still works.







    Sent from my Windows Phone 8S by HTC using Tapatalk
    04-30-2014 04:37 AM
  22. zdentonz's Avatar
    Do you have the developer's preview installed and update through it twice? The second update is where you get cortana.
    04-30-2014 11:10 AM
  23. jleebiker's Avatar
    From Settings>About, what is the "OS Version" reported on your phone?
    There are actually a number of dependencies you need to take care of first before you can finally get Cortana. In your list of apps, do you actually see an icon for "Cortana"?
    05-01-2014 09:56 AM
  24. shmsnh's Avatar
    It would really help if OP posted his OS version. Or verified it himself. Cortana appears with all settings set to English (US) irrespective of where the phone was manufactured or bought.
    anon(8657436) likes this.
    05-01-2014 10:41 AM
  25. Reflexx's Avatar
    Check for updates again. There are two updates.
    05-01-2014 07:49 PM
26 12

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