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  1. Mudassar Ranjha Mbdin's Avatar
    and what about minor scratches on glass covering lens
    02-22-2015 06:25 AM
  2. Mudassar Ranjha Mbdin's Avatar
    im getting lens flare in my pics..white objects gets glow around edegs.. wiped lens cover many times but no change in final result.. plz help me that what problem causing this
    02-22-2015 06:57 AM
  3. Mudassar Ranjha Mbdin's Avatar
    one more thing thr are minor scratches on glass cover of lens..
    02-22-2015 06:58 AM
  4. Mudassar Ranjha Mbdin's Avatar
    02-22-2015 07:12 AM
  5. pajopatak's Avatar
    replace charger
    Charger? I have original Nokia 5V 1A charger and Samsung S4 5V 2A charger. The second charges faster, but no matter which i use, battery life is bad.
    02-22-2015 01:57 PM
  6. shkshaka's Avatar
    guys, yesterday (21 feb) my lumia 1020 died and I tried out everything I could. Reset, hard reset, lumia recovery tool... It has 1 year and 2 months only and I always cared well... Is there something else I can try? Do you think I can get it to the warranty? I think it lasts only 1 year =(

    I'm from Brazil and it costed me 2400 Reais, which is around 800 usd nowadays...

    Thanks in advance =(
    02-22-2015 08:03 PM
  7. VladIV's Avatar
    I tried checking for the denim update on my Lumia 1020 and it is stuck on the checking for updates screen for about 10 minutes. I tried a shift restart and it came back to normal, but when I tried again, the same thing happened. What should I do,
    leave it overnight to check for updates?

    EDIT: It took that long because denim is finally here. :D
    Last edited by VladIV; 02-23-2015 at 01:06 PM.
    02-23-2015 12:56 PM
  8. pajopatak's Avatar
    Has anyone from here replaced 1020 battery? Are there any improvements in battery life with battery replaced?
    02-24-2015 07:43 AM
  9. ajayden's Avatar
    guys, yesterday (21 feb) my lumia 1020 died and I tried out everything I could. Reset, hard reset, lumia recovery tool... It has 1 year and 2 months only and I always cared well... Is there something else I can try? Do you think I can get it to the warranty? I think it lasts only 1 year =(

    I'm from Brazil and it costed me 2400 Reais, which is around 800 usd nowadays...

    Thanks in advance =(

    Have you tried to leave it on the charger for a while?
    02-24-2015 08:14 AM
  10. gpobernardo's Avatar
    im getting lens flare in my pics..white objects gets glow around edegs.. wiped lens cover many times but no change in final result.. plz help me that what problem causing this
    You have answered your question... in the post you made right after this one. Those little scratches on the lens cover are causing the lens flare.
    02-24-2015 11:04 AM
  11. gpobernardo's Avatar
    guys, yesterday (21 feb) my lumia 1020 died and I tried out everything I could. Reset, hard reset, lumia recovery tool... It has 1 year and 2 months only and I always cared well... Is there something else I can try? Do you think I can get it to the warranty? I think it lasts only 1 year =(

    I'm from Brazil and it costed me 2400 Reais, which is around 800 usd nowadays...

    Thanks in advance =(
    You may want to check the store where you purchased your phone. Some members in the fora report having a 24-month warranty period, but in my case it was only a 12-month warranty period.
    02-24-2015 11:06 AM
  12. theblackcat1me's Avatar
    Battery drains too fast after Denim and it gives me wrong percentage
    02-27-2015 03:54 AM
  13. rraj2k12's Avatar
    The last couple of months my 1020 would lose all connectivity not just Data.

    During this time I would not be able to send or receive text messages, cannot make or receive calls and cannot get any data connectivity either. I have to reboot the phone to restore connectivity. Sometimes switching air plane mode on an off works too.

    I have tried the following and none of it seems to solve the problem,
    1. Reset phone to factory default
    2. Manually set the network and APN- TELUS/LTE
    3. Tried installing the phone software through the Software Recovery tool
    4. I tried the SIM on this phone on another non windows phone for a few days and never once had this problem.

    I also notice that when I dial a number it could take up to 15 seconds for the number to start ringing.
    03-06-2015 09:55 AM
  14. fluffyowl kye's Avatar
    Really? After I updated to denim nothing much really changed. Battery life remained the same day with moderate use. The only difference I could tell was that the 1020 sometimes have trouble loading up the icons in the folders if I scroll really fast. Sometimes it takes up to 4 seconds for the icons to load up. But other than that, haven't noticed anything much else.
    03-06-2015 09:57 AM
  15. poca2k's Avatar
    Ive upgraded to lumia Denim, and after that i down know where my phone saves the photos, i connet it to my pc using usb, i can see all my older photos there( the ones taken before the update) but all photos taken with denim wont show anywere on the phone, i can see them in my phone gallery, but on my pc i can only see the old ones.
    ive checked all the folders there and cant find them, how can i download the dng now?
    03-06-2015 11:21 AM
  16. MarvelousMarvs's Avatar
    hello i have a video about my lumia 1020,
    please consider viewing, i dont know if its normal..please watch
    there is a sound like a chirp of a bird when capturing images and reopening of camera.but pon the launch there is no chirp...
    hard to explain ill come back later

    www youtube com/watch?v=wDqeI35PnLg
    gpobernardo likes this.
    03-06-2015 09:39 PM
  17. fluffyowl kye's Avatar
    hello i have a video about my lumia 1020,
    please consider viewing, i dont know if its normal..please watch
    there is a sound like a chirp of a bird when capturing images and reopening of camera.but pon the launch there is no chirp...
    hard to explain ill come back later

    www youtube com/watch?v=wDqeI35PnLg
    This is normal! It's when the physical shutter closes and reopens!
    03-07-2015 10:20 AM
  18. farhanaxiq's Avatar
    its normal. You should be worry if the camera start to make screeching noise
    03-08-2015 09:24 AM
  19. farhanaxiq's Avatar

    Broken OIS maybe
    My Hand is not shaking
    Last edited by farhanaxiq; 03-11-2015 at 07:39 AM.
    03-09-2015 02:06 AM
  20. gpobernardo's Avatar

    Broken OIS maybe
    That is definitely a serious camera problem! (unlike MarvelousMarvs' concern, which is normal). Have it repaired before it even gets worse. It appears to be a defect in the auto-focus mechanism of the camera lens assembly. I'm not sure if the auto-focus mechanism is the same as the OIS, but these two definitely control the positioning of the lens assembly relative to the camera sensor.
    03-09-2015 04:40 AM
  21. Futra Hurairah Salleh's Avatar
    Temporary Files shows different sizes between Storage Check and Storage Sense.

    In Storage Check (within Settings > Storage Check), the 'Temporary files' shows 1.0GB. Previously on Cyan, I'd never have more than 800mb of temp files. But no matter how I clean it via tapping the 'clear' button, it doesn't go down at all. Also, during Cyan, it would still decrease at least a few MBs but no longer in Denim. Even after soft reset, cleaning through Storage Check didn't work.

    In Storage Sense, strangely the temp files are shown as 0.0MB. There's nothing can be done here since it's zero. Clearing the internet explorer temp files etc still doesn't make a change. Soft reset still doesn't change, it will still show as 0.0MB.

    During Cyan, at least both storage showed similar or around the same figure.. but after Denim, this happened. One app shows 1gb of temp files, the other shows zero. Any workaround for this? I've tried changing the date to 2050, restart, cleared temp files etc, nothing happened. I've downloaded the Storage Cleaner app, tried so many methods, still the same. Combined both methods together etc, I will still have both Storage Check and Storage Sense showing different temp file sizes.
    Deutscher2 likes this.
    03-11-2015 10:47 AM
  22. crash0330's Avatar
    03-16-2015 08:18 PM
  23. Mike Novales's Avatar
    Only started a couple days ago. Auto focus with a subject 30 feet or more away will make a photo sharp like it always does, but then last second blurs. Not sure if the camera is broken or if it's a software issue. When I try Manual focus with Lumia Camera, I can never get a good picture. Auto/Manual focus however is working fine up close. This fantastic camera has been fine up until recently, but not being able to get good landscape, far photo subjects would be a real bummer. Anyone have any ideas?
    04-03-2015 09:36 AM
  24. ElleBizGurl's Avatar
    My Nokia 1020 recently started using an insane amount of data for email. 1.33 GB of cellular data in 3 weeks, 1.9 GB over wi-fi. I'm just checking my email as usual, with no major downloads. The most I ever download is a 1-3 page .pdf document, maybe twice per week. I also switched over from T-mobile to AT&T, but that is the ONLY change to my phone in the past month. The phone is also acting VERY slow and having a hard time typing/ slowly popping up the keyboard or not at all, and battery going dead more than normal. Not sure if this is related in any way.

    Any ideas on what could be causing this sudden hike in data usage through email? Thanks for any help!!
    04-28-2015 01:45 PM
  25. anon(5650876)'s Avatar
    Battery drops at the rate 12% per hour, when phone is connected to WIFI, GPS off, cell data off, and phone is on standby mode.

    Often times the drain rate is 25% per hour, when cell data 3G on GPS ON and moderate usage of internet explorer.

    My phone runs WP8.1 CYAN DEV PREVIEW.
    All background tasks have been disabled already.

    Please help, what to do to improve battery.
    04-30-2015 08:08 PM
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