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  1. Broomcorn's Avatar
    Has anyone else come across an issue while talking on the phone. Where in you hear a rustling or wind....Not sure if it's just mine or if it's something from the Lumia's. My last phone was the Titan II. Just curious if it's just me. If so I may try and take it back see what the MS store can do. Put that warranty to good use.
    Yes I definitely hear that! Do you hear it with every call? It's just annoying enough that it might make me replace it. Has anyone tried contacting Nokia or heard them address the issue at all?
    07-30-2013 10:43 PM
  2. dogfacedsoldier's Avatar
    I have noticed that sometimes the other person sounds tinny or far away, but adjusting the position of my ear seems to help. Maybe it's a issue with the speaker?
    07-30-2013 10:56 PM
  3. nighthikr24's Avatar
    Yes, I just noticed the same issue. Have you been able to find a fix?
    I have not been able to fix it. I even did a hard reset and in doing so things have gone down hill. In the middle of the factory reset my 1020 froze at the "cog wheel" screen. An issue that was supposedly fixed with portico. Now my led lights only light up in a dark room. Not when charging like others have stated. I also have an issue that a poster stated where the double tap to wake up phone hardly even works. I just switched it to normal we will see what that does. I think I'm going back to the MS store on Friday to exchange. Again the noise sounds like static when talking on the phone. I hear it when I'm not on speakerphone and when I am. I have tried calling both cell phones and landline phones. Happens no matter what. I may contact Nokia about the issue but I doubt there will be anything they can do.
    07-31-2013 03:08 PM
  4. ALpHa.Q.RoUgH's Avatar
    Mine too, also people sound like they have lisps...lol. Not sure if it has to do with reception or what. Sometimes the quality is great and I don't notice it.
    I have this same issue as well with this phone quality.

    My issues are...

    1. The charger that comes with the phone is (Painfully) slow and I mean after 4 hours of charging it's still not charged all the way!
    2. I thought after taking a picture with Nokia Pro Cam you could go back to the picture and edit it like zoom it or open it back up in ProCam? I only get the option to crop, rotate & fix or open in Creative Studio.
    07-31-2013 06:24 PM
  5. GoodThings2Life's Avatar
    My issues are...
    2. I thought after taking a picture with Nokia Pro Cam you could go back to the picture and edit it like zoom it or open it back up in ProCam? I only get the option to crop, rotate & fix or open in Creative Studio.
    Tap the link about taken in Pro Cam below the pic.
    07-31-2013 06:35 PM
  6. bkydcmpr's Avatar
    Annoying Bluetooth A2DP bug. I play music using the stereo system in my Toyota Prius through Bluetooth, it has been a couple of times, when it's playing I changed the song from 1020, it wouldn't play, it kept repeating 0 to 5 seconds on the Prius screen but no audio. The only way to fix it is reconnect the phone to the car. I have used Samsung Focus and Samsung Focus S the same way for years, never seen this before.
    07-31-2013 07:55 PM
  7. Broomcorn's Avatar
    Ok after playing with it further I am noticing no rhyme or reason why the lights come on or do not come on. In a dark room it sometimes lights up right when I unlock, but other times it takes some time or doesn't light up at all. Weird. looks to be software though.
    For me, the LED lights turn off when I go into Battery Saver Mode (at 20%, I think). When I plug in they come back on, and when it recharges above Battery Saver it is on. Also, the ambient sensor must deactivate the LED in bright conditions, because mine don't turn on in direct light, but turn them off and they come on. Hope this helps!
    Last edited by Broomcorn; 07-31-2013 at 10:37 PM.
    07-31-2013 09:39 PM
  8. mehsdomi's Avatar
    Sometimes my WiFi doesn't connect automatically. My screen sometimes randomly goes black and I have to hard reset it. Also the phone randomly reboots 2-3 times a day.
    07-31-2013 11:55 PM
  9. shadyghost's Avatar
    Anyone else have dust/particles beneath the camera glass? Often you can only see it in bright situations but in my experience it only gets worse as time goes on. I'm going to have to drive back to Troy it looks like...great.
    08-01-2013 11:32 AM
  10. Moviefun's Avatar
    The black screen and reboot thing is a hub problem for me too. It seems that it's related to Bluetooth for me. Anyone confirm / deny and have a fix ?

    Up to 2 times a day reboot and black screen issue.

    Why ? Update ?
    08-01-2013 03:15 PM
  11. clayfx2's Avatar
    My 1020 isn't showing in under Computer any more and the windows phone app doesn't see it either. I tried uinstall/reinstall the driver and rebooting. The drive does show in device manager and the device shows and it charges I just don't see it as a device.. uggh suggestions?

    oh rebooted the phone.. that was weird.
    Last edited by clayfx2; 08-01-2013 at 09:46 PM.
    08-01-2013 09:28 PM
  12. ALpHa.Q.RoUgH's Avatar
    Every now and then (happens at least once a day it seems) when I go to use the camera (either ProCam or regular Camera) I get the all green screen showing up and can't take a picture of anything. Usually have to turn the phone off and turn it back on again. Don't know what is causing this issue at least once a day.
    Joe920 likes this.
    08-02-2013 01:56 AM
  13. shadyghost's Avatar
    I've noticed the only cord that USB otg works with is the one shipped.
    naturalabellity likes this.
    08-02-2013 07:59 AM
  14. John20212's Avatar
    For me, the LED lights turn off when I go into Battery Saver Mode (at 20%, I think). When I plug in they come back on, and when it recharges above Battery Saver it is on. Also, the ambient sensor must deactivate the LED in bright conditions, because mine don't turn on in direct light, but turn them off and they come on. Hope this helps!
    I have noticed some weird behaviour with my LED lights for Back, Windows, and Search buttons; sometimes when I turn on the phone they turn on and stay on, and sometimes they just don't turn on and stay off even when I touch them.
    I don't know how its suppose to work on WP8 or Lumia phones, but on my Samsung Focus it works that if I touch any button it lights up briefly and then turns off after few seconds, isn't that how its suppose to work?
    I am trying to work out what is the normal behaviour for the LED button lights on WP8/Lumia to determine if there is an issue, because it definitely works differently then on my old WP7.

    Update:
    Tested the power saver setting, when power saver is on buttons LED is off, but when power saver is off the buttons LED is on all the time, even when watching videos which is a bit distracting, any way to make it behave like on WP7, so the button LED only turns on when a button is touched?
    Last edited by John20212; 08-02-2013 at 01:57 PM.
    08-02-2013 12:48 PM
  15. vtective's Avatar
    Should I hear sound in the video when speaking in to the top mic? Or is it noise cancelling? I tried recording a video in portrait and speaking into the top mic, but can't hear my voice. It works when speaking into the bottom mic, though.
    08-03-2013 03:50 PM
  16. agion1's Avatar
    If you take a video clip (photos seem to vary) and then soft reset the phone, the video is gone. Lost my kid's batting practice today. Was on a call with BT and it locked. I soft reset the phone and went about my business. Went to show my wife the footage and it was gone. Since then, I taken other footage and then soft reset to see what would happen. In every instance it disappears. I took footage and then a picture following it to see if it was a list clip/photo thing. No dice. The video and the photo went away. I have some video still on the camera roll so it obviously does delete some stuff, but I am not sure if it is a time period thing or something else. As a side note, I also turned off the upload to SkyDrive settings thinking that maybe it was held in some limbo state while it was waiting for SkyDrive (I have settings for Wi-Fi best quality). No dice. When I soft reset and checked my settings, they were forgotten and back to on. Can anyone verify this on their phone for me? Take a video, make sure it is available via the camera roll and then soft reset and see if it has vanished? Thanks in advance.
    08-03-2013 04:21 PM
  17. Jaripi's Avatar
    Should I hear sound in the video when speaking in to the top mic? Or is it noise cancelling? I tried recording a video in portrait and speaking into the top mic, but can't hear my voice. It works when speaking into the bottom mic, though.
    I think that it is a "noise cancellation" mic on the top ... just speak to the same area, as when you are speaking on a call (or from far enough) ...
    vtective likes this.
    08-03-2013 04:21 PM
  18. GloriousGlory's Avatar
    -The volume of calls on the ear speaker is quite low even set at max (10)

    -Camera cannot focus closely (Have to be about 4-5 inches away to focus). This basically stops all barcode scanner apps from working since you need to be very close to scan them.

    Those are my two immediate experiences that I can think of as posting as a bug/defect.
    08-03-2013 08:37 PM
  19. Rebelatheart's Avatar
    Noticed what appears to be two dead/stuck pixels on the Camera sensor (not the screen).

    I was taking pictures in front of my house just now (at night) and noticed two green dots (looks almost like little crosses) that moved everywhere I moved. and showed up on every picture. Had the same thing on my lumia 920 (made a post about it). I wonder how many ppl have this same issue and havent noticed.

    This 1020 is actually being returned b/c long story short, I paid full price, and then my upgrade showed up so I purchased one from the MS store. Definitely going to check that one. Brand new phone shouldnt have these issues.
    p7ayfu77 likes this.
    08-03-2013 09:47 PM
  20. Billy Sisco's Avatar
    I am not able to scan barcodes in the search app. The image focuses for a moment but then blurs. The same thing is happening in the Bing translator. Is anyone else having this issue?
    08-03-2013 10:09 PM
  21. GloriousGlory's Avatar
    I am not able to scan barcodes in the search app. The image focuses for a moment but then blurs. The same thing is happening in the Bing translator. Is anyone else having this issue?
    Yes, read two posts above yours lol.. I've also started a thread on this. They need to allow zoom for those barcode scanners. Our camera can't get in focus unless it';s about 4" away, and that's too far for scanning barcodes. If zoom was allowed we could easily do it from a 1-2 feet away.
    08-03-2013 10:26 PM
  22. Nogitsune Micah's Avatar
    Brand new phone shouldnt have these issues.
    Any new products that are released are bound to have defective units. So this is nothing unusual
    08-03-2013 10:43 PM
  23. textomatic's Avatar
    Thank you for this tip. Saved me a trip to the AT&T store!
    08-04-2013 12:11 AM
  24. agion1's Avatar
    I am not able to scan barcodes in the search app. The image focuses for a moment but then blurs. The same thing is happening in the Bing translator. Is anyone else having this issue?
    I just tried scanning text off of a CD (bio) and the code off of an apple juice and had no problem. The apple juice scan was done at about 10 inches away.
    08-04-2013 08:22 AM
  25. clemgrad85's Avatar
    Having an odd email issue with my POP email account. The email had worked flawlessly until I added my signature to the email. When I click the signature "On" and send a test email from the phone, the email stays in the Out Folder, and then the email account doesn't work (won't sync). The only way I seem be able to get it to work is to turn off the signature for the account. I have 2 POP email accounts on the phone and it does this with both of the accounts. Any suggestions or anyone else having a problem with the signature On for a POP email account?
    08-04-2013 05:28 PM
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