09-01-2013 11:03 AM
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  1. techiedude007's Avatar
    So has anybody with an MS Online order through Complexity got an update to their ordering page? I've still got a big fat red exclamation point for Shipped :(

    Hopefully it's shipped before the MetroPCS version is released...

    Techiedude
    07-25-2013 10:09 AM
  2. prrios's Avatar
    Does anyone else only have one checkmark?
    screen-shot-2013-07-25-8.07.49-am.png
    07-25-2013 10:12 AM
  3. xconomicron's Avatar
    So has anybody with an MS Online order through Complexity got an update to their ordering page? I've still got a big fat red exclamation point for Shipped :(

    Hopefully it's shipped before the MetroPCS version is released...

    Techiedude
    Zilch man. I check frequently.
    07-25-2013 10:16 AM
  4. techiedude007's Avatar
    Does anyone else only have one checkmark?
    Click image for larger version. 

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    You might want to contact customer (semi)service about that one...

    I would hope that most orders look like this by now:

    1020-orderstatus.png

    Techiedude
    prrios likes this.
    07-25-2013 10:24 AM
  5. xconomicron's Avatar
    Yeah, my family and I have had multiple run-ins with the USPS. Three separate times my mom has had packages sent to my sister in San Diego stolen directly by the USPS staff. At home here in Youngstown, I've had numerous issues with on-time deliveries. As a result, I've switched entirely to electronic communications and UPS/FedEx for packages... even where it costs me extra to do it.

    I've said it before, and I'll say it again... show me a government service that works efficiently and effectively, and I'll dance a jig in support of bigger government projects. Until then, I'll continue to be a good old-fashioned capitalist and support good businesses.
    Exactly. Couldn't have said it better.
    07-25-2013 10:27 AM
  6. prrios's Avatar
    I called yesterday and they tried to assure me that the carrier approval would be handled as soon as they received the devices. Gonna call again...
    07-25-2013 10:27 AM
  7. navidee's Avatar
    I called yesterday and they tried to assure me that the carrier approval would be handled as soon as they received the devices. Gonna call again...
    mine is still one checkmark, but I preordered last Friday so im behind most everyone else here.
    07-25-2013 10:32 AM
  8. prrios's Avatar
    mine is still one checkmark, but I preordered last Friday so im behind most everyone else here.
    I ordered Thursday so we may be in the same boat. Sucks... Heading to Vegas on Sunday and REALLY wanted to have the phone for the trip.
    07-25-2013 10:40 AM
  9. techiedude007's Avatar
    I ordered Thursday so we may be in the same boat. Sucks... Heading to Vegas on Sunday and REALLY wanted to have the phone for the trip.
    Lumia 1020 + Vegas trip = off-da-hook photos...man those would've been sweet to see posted here...grrrrrrrr

    Cancel your online MS order and go grab one from an AT&T store before your flight lol ;)
    07-25-2013 10:45 AM
  10. prrios's Avatar
    Lumia 1020 + Vegas trip = off-da-hook photos...man those would've been sweet to see posted here...grrrrrrrr

    Cancel your online MS order and go grab one from an AT&T store before your flight lol ;)
    That's a thought that has crossed my mind. I also have another number on my account with an upgrade available. ; )
    07-25-2013 10:52 AM
  11. xconomicron's Avatar
    Lumia 1020 + Vegas trip = off-da-hook photos...man those would've been sweet to see posted here...grrrrrrrr

    Cancel your online MS order and go grab one from an AT&T store before your flight lol ;)
    yea I agree.
    07-25-2013 10:53 AM
  12. prjkthack's Avatar
    Anyone call their local AT&T or Microsoft Store to see if they have it in stock and sellable? I'm really thinking about cancelling and just buying the damn thing...

    I wonder if any of the stores will sell it today...
    07-25-2013 10:53 AM
  13. tmark86's Avatar
    If mine doesn't ship in the next several hours I am going to call and cancel the order and go into ATT and pick one up tomorrow. Got a family wedding this weekend and now that I have gotten hooked on the 1020 I need to have it!!

    My carrier approval hasn't been check marked either yet even though I ordered on the first day.
    giffis, tissotti and prrios like this.
    07-25-2013 10:53 AM
  14. Uncled1023's Avatar
    If mine doesn't ship in the next several hours I am going to call and cancel the order and go into ATT and pick one up tomorrow. Got a family wedding this weekend and now that I have gotten hooked on the 1020 I need to have it!!

    My carrier approval hasn't been check marked either yet even though I ordered on the first day.
    Call them up. Mine wasn't checked until yesterday and I ordered the 17th. They checked my approval right then and updated my page. Doesn't really matter, it takes them probably 5 minutes to check, so it wouldn't slow down the process for shipping.
    07-25-2013 11:19 AM
  15. andybbtt111's Avatar
    I will probably do the same thing. I will cancel if it doesn't ship my 9:30am tomorrow, if it's not out, I'll cancel and run to the store.
    07-25-2013 11:21 AM
  16. andybbtt111's Avatar
    Anyone call their local AT&T or Microsoft Store to see if they have it in stock and sellable? I'm really thinking about cancelling and just buying the damn thing...

    I wonder if any of the stores will sell it today...
    Tried. They said tomorrow for the launch only, I might call another store though.
    07-25-2013 11:22 AM
  17. ytechie's Avatar
    Guys, just to confirm, the more I check my order status, the quicker it ships, right? RIGHT?
    tissotti likes this.
    07-25-2013 11:53 AM
  18. xconomicron's Avatar
    Guys, just to confirm, the more I check my order status, the quicker it ships, right? RIGHT?
    LOL, I totally think that is the case. ....and the more I check, the more frustrated I get. EFFFFFFFUUUUUUUU!!!!!!!! Simplexity!!!
    07-25-2013 11:54 AM
  19. gravage's Avatar
    Wow. Seeing you guys on here makes me glad that I switched my order to AT&T. Screw Simplexity.
    07-25-2013 12:02 PM
  20. MoggSquad's Avatar
    LOL, Youngstown, Ohio? I grew up there until I moved to Utah in 2010. Struthers / Boardman specifically.

    Yeah, my family and I have had multiple run-ins with the USPS. Three separate times my mom has had packages sent to my sister in San Diego stolen directly by the USPS staff. At home here in Youngstown, I've had numerous issues with on-time deliveries. As a result, I've switched entirely to electronic communications and UPS/FedEx for packages... even where it costs me extra to do it.

    I've said it before, and I'll say it again... show me a government service that works efficiently and effectively, and I'll dance a jig in support of bigger government projects. Until then, I'll continue to be a good old-fashioned capitalist and support good businesses.
    07-25-2013 12:05 PM
  21. moirane's Avatar
    Sorry, just curious what I missed, it seems people are expecting the 1020 to ship from MS store today? Everything I have read or been told (by MS Store chat and then on the phone) is that it ships tomorrow via FedEx and I should expect to have it on Monday.

    Did I miss something?

    Kevin
    07-25-2013 12:08 PM
  22. xconomicron's Avatar
    Sorry, just curious what I missed, it seems people are expecting the 1020 to ship from MS store today? Everything I have read or been told (by MS Store chat and then on the phone) is that it ships tomorrow via FedEx and I should expect to have it on Monday.

    Did I miss something?

    Kevin
    Lol we know. We are just hoping that they will ship them out before the launch date like ATT. All other orders placed through the MS Store arrive on the day of launch...just the only problem is this is Simplexity.
    07-25-2013 12:17 PM
  23. bkydcmpr's Avatar
    Does anyone else only have one checkmark?
    Click image for larger version. 

Name:	Screen Shot 2013-07-25 at 8.07.49 AM.png 
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Size:	18.9 KB 
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    I got the same thing since Jul 18. I called the customer service they said my order was validated in their internal system, somehow didn't show up on their website.
    prrios likes this.
    07-25-2013 12:20 PM
  24. nighthikr24's Avatar
    I'm from Youngstown, OH as well. Went to Cardinal Mooney though. Moved up to Cleveland. Actually contemplated moving to Utah back in 2005. Now back to more pressing issues. like where the F is my 1020 Simplexity!!!!!
    07-25-2013 12:31 PM
  25. TemjinC's Avatar
    I'm from Youngstown, OH as well. Went to Cardinal Mooney though. Moved up to Cleveland. Actually contemplated moving to Utah back in 2005. Now back to more pressing issues. like where the F is my 1020 Simplexity!!!!!
    It won't start shipping until tomorrow, chill lol
    07-25-2013 12:40 PM
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