09-01-2014 05:25 AM
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  1. JANGEL13's Avatar
    Sorry if there is another thread for this. I searched but didn't find one.

    The first time that charged my phone it showed that I had 1 day and 15 hours remaining. Now every time I charge it either says that I have 7 or 8 hours remaining. I've ran it down and then charged it several times but nothing changes. Checked it just now and it says 53% and 3 hours remaining. I did a soft reset and it didn't help. I have all background tasks disabled. Anyone else have this issue or know of an easy fix? Thanks for any help/advice.
    08-01-2013 11:42 PM
  2. palandri's Avatar
    What applications did you install?
    08-01-2013 11:57 PM
  3. JANGEL13's Avatar
    Here's a list. The ones with the asterisks are the ones that I had installed on my Arrive and now my 1020.


    APPS
    100th Day of School (for my kid)
    *Accurate Tuner Pro
    *Accuweather
    *Adobe Reader
    *Airplane Soundboard
    *Amazing Weather HD
    *Amazon Mobile
    Baconit
    *Bible
    *Break.com
    *Caddyshack Soundboard
    *Cellular Data
    *Christmas Cards
    *Daily Bread
    *Easy Timer
    *easyRing & Music
    *easyTube
    *eBay
    Endomondo Sports Tracker
    *Engadget
    ESPN Fantasy Football
    ESPN Hub
    *ESPN Radio
    *ESPN Scorecenter
    *Evernote
    *Facebook
    *Fandango
    *Fhotoroom
    *Fly Delta
    *Fox News
    *Greeting Cards
    *Groupon
    *Handyscan
    *IMDB
    *Mega Millions & Powerball
    *MMA Underground
    *Netflix
    *Number Guru
    Pandora
    *Photo Splash FX
    *PhotoFunia
    *Shotly Golf
    *Skydrive
    Skype
    *Soundhound
    Speed Test
    *Sports Tracker
    *The CHive
    *Translator
    *Tripadvisor
    Tumblr
    *TuneIn Radio
    *Twitter
    Unit Converter
    *Water Logger
    *Weather
    *Windows Phone News
    *Woot Buddy Free
    *Wooter
    *WPCentral

    GAMES

    *Cut The Rope Exp.
    NBA JAM
    *UFC on Xbox LIVE
    *Xbox SmartGlass
    Zuma's Revenge!
    *Shoot Bubble
    Temple Run
    08-02-2013 12:30 AM
  4. JANGEL13's Avatar
    I had WhatsApp installed but I remembered hearing something about that app causing the battery to drain so I uninstalled it
    08-02-2013 12:33 AM
  5. 10 Gauge's Avatar
    OP my 1020 did/is doing the exact same thing. Battery life is also terrible. I have tried the soft reset trick, didn't do squat for me. Yesterday I made it from 5am to 9am before I got the critically low battery message.
    08-02-2013 04:26 AM
  6. tgr42's Avatar
    Getting surprisingly great battery life here. I just went 2 full days on a charge and still had 36% left, which was projected to last another day. I was suspicious of Skype after how bad it was on WP 7.5 but I had it enabled with message notifications enabled this entire time, so at this point I feel like I can trust it to not hurt my battery life. After having it be nearly useless on WP 7.5 I'm pretty thrilled about that. I have double tap to wake enabled, and am using the app "Battery Sense" by Vasan to monitor battery life.

    On a typical day the phone is connected to wifi for about 22 out of 24 hours. For about 14 hours I have barely any cell signal. During the other 10 hours I have a generally strong cell signal. LTE in both cases.
    08-02-2013 07:54 AM
  7. JANGEL13's Avatar
    I completely drained it last night. I fell asleep watching a movie. It's been on the charger for about 5 hours and it's 96% charged at the moment. When it's fully charged I'll see how much battery is remaining
    08-02-2013 12:41 PM
  8. JANGEL13's Avatar
    I just pulled it off the charger and it says 9 hours remaining. I'm just going to call the Microsoft store and see what hey have to say
    08-02-2013 01:20 PM
  9. gsquared's Avatar
    My lord, thats a lot of apps.

    Guaranteed you need to turn off a whole bunch of background tasks.
    08-02-2013 01:25 PM
  10. GloriousGlory's Avatar
    I'm noticing the same issue. The battery dropped from 64% to 47% overnight when I was sleeping (about 8 hours). How is that possible when it was on standby the entire time?

    I've even turned off everything including background tasks and glance.
    08-02-2013 01:25 PM
  11. tgr42's Avatar
    For testing purposes you may want to try putting it in airplane mode overnight. That could help rule out radio communication as a cause or contributor to your battery drain.
    JANGEL13 likes this.
    08-02-2013 01:41 PM
  12. JANGEL13's Avatar
    My lord, thats a lot of apps.

    Guaranteed you need to turn off a whole bunch of background tasks.
    All my background tasks are already disabled. As well as location services, glance, and double tap to awake the device. Oh, and the Xbox live is also disabled
    08-02-2013 02:37 PM
  13. JANGEL13's Avatar
    What does everyone's battery remaining show up as when pulled off the charger? Is 7 to 9 hours remaining normal for a full charge?
    08-02-2013 02:43 PM
  14. giffis's Avatar
    I experienced battery drainage only when my yahoo finance portfolio page constantly refresh stock quotes in real time from 9.30 to 4PM in LTE.
    I gave the same phone to my wife for 2 days with full charge. After two days 36% battery was left with 4 mail accounts refresh every 15 minutes, weather app, Facebook Notification and chat enabled and she reads little bit news too. And 30 minutes to 60 minutes talk time in 2 days. Location enabled.

    I think battery drains out fast while browsing on LTE. After few weeks battery will improve for new phones.
    08-02-2013 02:53 PM
  15. John20212's Avatar
    What does everyone's battery remaining show up as when pulled off the charger? Is 7 to 9 hours remaining normal for a full charge?
    Mine says battery life 100%, 4 days 13 hours remaining, time since last charge less than 1 hour. I have so far only installed under 5 apps. I have data connection off, I use wifi for data only. NFC, location, bluetooth, and wifi are off when not in use, I don't keep the antennas on when I don't need them, except for the celular antenna so I can receive calls, texts, etc.
    08-02-2013 02:55 PM
  16. JANGEL13's Avatar
    So after a little under two hours mine says 78% and 6 hours remaining. I've uninstalled a bunch if apps but I'll probably have to uninstall more
    08-02-2013 03:04 PM
  17. GloriousGlory's Avatar
    There is a thread on this forum with the field test menu option to turn off LTE signal. I turned that off because I'm only on a 3g network anyways and I hear LTE really destroys battery life.

    Anyone think that will help me?
    08-02-2013 03:06 PM
  18. B1zzle's Avatar
    soft reset seems to have drastically improved my battery time so far, its like a new phone today
    08-02-2013 03:20 PM
  19. B1zzle's Avatar
    I dont know if it was the soft reset or not
    but im only at 50% and thats taking it off the charger at 9am (eastern)

    using bluetooth in car
    and using the phone a lot in starbucks today

    2 days ago they phone would have been dead by now

    but now it is lasting the longest since i have gotten it.
    08-02-2013 06:44 PM
  20. GloriousGlory's Avatar
    I was speaking to a friend and he said to ignore the percentages. They're inaccurate and aren't a representation of the total battery.

    I'm used to the percentages of iOS and they seemed fairly accurate. I charged mine up to 100% and it drained down to about 80% in an hour of use, but my friend said to just ignore it and use it for a day.
    08-02-2013 06:51 PM
  21. tgr42's Avatar
    Alright guys, I have some pretty solid evidence... HERE Maps nukes the battery! Right around 2PM this afternoon I opened it up and used it for about 5-10 minutes. I searched for a location, browsed the map, searched for another location, got directions, browsed the map some more, and exited the app with the back button. Or so I thought. But somehow it continued to drain my battery like crazy:

    here_maps_sux.png

    Around 7PM I noticed the problem and confirmed that no apps were running. Under Background Tasks there was no entry for HERE Maps, and everything that could be disabled was disabled except for this battery monitoring app. I then powered the phone off and back on and left it alone for a while. As the graph shows, it returned to its normal rate of drain.

    So.... uhh... wtf HERE Maps...? And is there a way to use Microsoft's app instead or am I stuck with this? I used to have Bing Maps on WP 7.5 and it was mediocre but at least it didn't kill my battery. Don't tell me I have to either use gMaps or power my phone off and back on after every time I check the map. *sigh*
    08-02-2013 08:13 PM
  22. SwimSwim's Avatar
    Wait, you guys are having problems with bad battery life? Weird. The first day I got my 1020, it's battery life was a bit subpar. But after one full drain and recharge, my 1020 has done nothing more than blow me away with its superb battery life, a great step up from my 900.

    EDIT: Just read the post right above me

    Ok, so HERE Maps are the problem? I can honestly say I've not even touched the app, so I can't speak from personal experience. However, seeing as I'm going on a big trip this weekend, I won't experiment till Monday, seeing as it sounds like a bug and I don't want my battery to suffer whilst I try and have fun.

    Interesting stuff, perhaps someone should forward this to Nokia and/or WPC?
    08-02-2013 08:44 PM
  23. John20212's Avatar
    I think its a safe assumption that an app or combination of apps are causing the battery drain, the real thing that bugs me here is that Microsoft has not implemented similar funcions in WP8 that it has in Win8 i.e. closing open apps from the swich app view, and swiping down to close apps (being used to my Surface I actually tried doing this on my WP before realising its ... a WP).

    I am really hoping with WP8.1 (or sooner) Microsoft implements similar solutions to dealing with open apps as it has in Win8.
    08-02-2013 09:24 PM
  24. JANGEL13's Avatar
    I emailed Nokia Care about my problem and asked if my battery might be defective. Here is their response

    Thank you for contacting Nokia Careline.

    In respnse to your concern, we would like to inform you that the battery is not defective unless it intermittently happens, due to the fact that the handset was brand new, and the issues were already isolated.

    If you continue to encounter issues regarding the battery or if you have any issues with it, you can get back to the Point of Purchase or Point of Sale for further assistance.

    In addition, for more information regarding the power management details under the phone's specifications you may visit the link below:

    http://www.nokia.com/us-en/phones/ph...pecifications/

    If you have any additional questions, please do not hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line.

    You may also call Nokia Careline at 1-888-665-4228 from Mondays to Fridays at 10:00 a.m. - 8:00 p.m. EST (closed on national public holidays) for immediate assistance.
    08-03-2013 12:37 AM
  25. JANGEL13's Avatar
    What do they mean by "the issues were already isolated"?
    08-03-2013 12:38 AM
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