09-07-2013 05:00 PM
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  1. Desmoface's Avatar
    Ok, an update: My salesman credited my account $100! I got lucky, today was my 14th day since purchase. I suspect common sense prevailed and they realized that it was to their benefit to just credit me $100 rather than give me a new phone.

    Steve

    Just a heads up, I bought my 1020 exactly 14 days ago. I called corporate and was told I would have to return my phone and re-purchase a new phone at the new, lower price. That's idiotic as now they have a used phone that they can't sell as new and I get a brand new phone. If they just give me a credit, they don't have a used phone to deal with, and they still have a new phone in their Inventory.

    I called the salesman that sold me the phone, he said that he didn't think I would need to do that, just stop in and they should be able to give me a credit. I'll find out tonight, after work, when I stop up. I suspect I won't be getting the credit, but we shall see.

    Steve
    09-06-2013 07:30 PM
  2. the_passenger's Avatar
    Took a trip to my local Ms store and they credited me back $100. Just awesome. :)
    09-07-2013 05:00 PM
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