10-11-2015 02:47 AM
66 123
  1. LiveTilesRus's Avatar
    Okay, I paid more attention to the sweet spot and it helps. Thanks. I would still prefer it be louder.

    There is definitely a sweet spot with the Lumia 1020. Once you hit it, and you'll know you hit it, calls are loud and clear. I did this also with the Lumia 900 and 920, albeit to a lesser degree. I've experienced this with other phones, more recently the S4 Active. I think it is a design issue along with a little bit of operator variance - not necessarily wrong but different.
    08-25-2013 02:53 PM
  2. Fahad Aziz Khan's Avatar
    I have been using NL920 previously.
    Call volume is very low in 1020.
    strange part is, when i do skype call , call vloume is great but on regular GSM Calls, call volume is far lower.
    even my 2 years old Galaxy Note sound much better then Lumia 1020
    12-21-2013 02:45 PM
  3. Skamath's Avatar
    Similar issues started after OTA amber update.
    If I have the call on loud speaker at 10, it starts of like normal audio and then drops down to next to nothing.
    Same issue with the regular audio where it starts off with 30 and within seconds it feels like it is 2 or 3.
    If I check the volume it shows 10/10 and 30/30, A fault with the buttons? I don't think so as after the problem if I press the volume down it drops from 10 or 30 to wherever I stop.
    Possible software/ firmware issue?

    I have done the soft reset the hard reset and now seriously considering flashing the HK variant phone to AU variant.
    Advice? TY
    Last edited by Skamath; 02-14-2014 at 10:39 PM. Reason: FYI
    02-14-2014 07:09 PM
  4. atherosxd's Avatar
    mine is too low also. so I always have my earphone with me
    02-15-2014 08:32 AM
  5. hudsonvalley's Avatar
    Low on my 1020. My previous 920 was louder.
    02-15-2014 05:02 PM
  6. IystFuteig's Avatar
    Mine is ok. Actually if the volume reaches 6/10 I am sure I can hear everything quite clearly at a distance. So I usually just turn it to 4 or 5 out of 10. When using a earplug then just 3/10.

    Sent from my iPad using WPCentral Forums
    03-02-2014 09:52 AM
  7. jay6600's Avatar
    Hi i recently got a 1020 and im finding the call volume on the earpiece is the best ever even at 5 its better than my 820 was at 10 ,

    all my other phones were either nokia symbian and few dumb s40's and lastly lumia 800, 610,520,620,820 and for me they all had poor call volume from their earpiece when using my default provider,...

    im with uk orange network and i really thought/still think it must be them because all other networks used to be ok in the other phones just the orange network and it was especially low on their automated orange call lines.
    Loving my 1020 :-)
    03-12-2014 09:07 PM
  8. ipso's Avatar
    Did someone find any solution to that?
    04-15-2014 01:37 PM
  9. masshuu's Avatar
    Since I updated to 8.1 yes mine is quiet.
    04-16-2014 02:39 PM
  10. DaT Franchise's Avatar
    I know this is for the 1020 but same problem here on my 1520, my headphone volume is also lower on 8.1
    04-16-2014 02:43 PM
  11. Rfuser's Avatar
    I started a little project .
    I swapped my little ear piece inside the phone with the spare I had from my 920. It made no difference . Sooooooo it has to be the channel the speaker travels through or the size of the port hole. View image below

    See the tiny hole behind the black screen.

    With the ear piece still attached ..above..
    with it removed. See the small hole.


    Definite improvement from before now.
    Maybe newer models have this issue corrected because there was a tremendous differences between the call volume on this device vs. My s4 and 920.

    Posted via the WPC App for Android!
    05-01-2014 11:32 AM
  12. rb0135's Avatar

    For those that say it is the way it is held is an incorrect assumption.

    The 1020 volume was really loud before the latest Lumia Black update. Something in this update has turned down the MAX volume.
    Zihad al amin likes this.
    05-04-2014 06:57 AM
  13. Ottoa2000's Avatar
    my 1020 sounded decent before 8.1, has gotta be some max volume thing with 8.1. its so low i cant hear people calling me at work. have had to switch back to my htc one for now.
    05-04-2014 04:10 PM
  14. Zihad al amin's Avatar
    Same here. is there any solution??
    05-19-2014 08:49 AM
  15. ipso's Avatar
    Look what I found. Take a pin and make small holes from up to down to the earphone hole. There aren't any electronics in that hole. You need to penetrate the fabric and thats it.
    Emir Emogrom likes this.
    05-19-2014 02:25 PM
  16. Zihad al amin's Avatar
    Look what I found. Take a pin and make small holes from up to down to the earphone hole. There aren't any electronics in that hole. You need to penetrate the fabric and thats it.
    Can u give us the image of that portion that u have penetrated! I just want to see how IT will look.
    05-20-2014 05:17 AM
  17. clv lnd's Avatar
    OP, do you still find the phone quality an upgrade over the 4s? I am a 4s now and am looking to switch, my iPhone is a nice PC device but a horrible cell phone. I constantly am asking callers to repeat themselves because everyone sounds muffled. Also, I miss calls frequently due to the weak vibrate (I haven't used a ringtone in 10+ years).
    05-20-2014 11:50 AM
  18. Jakub2014's Avatar
    Also Lumia 925 is incredibly low wolume during phone call. I think that making holes is strange solution, perhaps it should be some software fix for this :-(
    Zihad al amin likes this.
    05-22-2014 02:01 PM
  19. st1ns0n3's Avatar
    Call volume on Nokia Lumia 1020 is ridiculously low. Nokia and Microsoft please fix. Can barely hear in normal situations.

    I have tried several different devices and same issue.

    If anyone has a solution, please advise.
    Last edited by Guytronic; 07-09-2014 at 01:04 PM. Reason: e-mail removed for users privacy
    07-09-2014 01:02 PM
  20. SunilJayant's Avatar
    Agreed.. Making holes is not a solution... Call volume in 925 is low and so is the vibration when you get a call... When I am on my bike driving can't here or feel the vibrations at all....😞
    07-09-2014 01:12 PM
  21. Andreja Dodov's Avatar
    no solution yet? did someone returned from DP to wp8?
    08-01-2014 09:06 AM
  22. charlie wax's Avatar
    no solution yet? did someone returned from DP to wp8?
    I am on stock WP8 and still the volume is too low *********!!! I had a L920 couple of months ago and during GSM calls i had to turn the volume down cause it was too loud. Now i've jumped to L1020 three days ago and total dissapointment 😠
    08-01-2014 02:14 PM
  23. charlie wax's Avatar
    I'm on stock WP8 and still no luck with volume while making GSM calls. At 10/10 volume setting it feels like it's at 3/10 setting.
    08-01-2014 02:17 PM
  24. nitesh27's Avatar
    Guys the thing with call volume is not dependent on software. The phone hardware is responsible for this. Lumia phones have a sweet spot if you don't keep your ears on it you probably have low volume. I guess this is the case with all Lumia devices.
    08-01-2014 02:40 PM
  25. charlie wax's Avatar
    Nitesh there is no sweet spot, this is worldwide problem buddy. We are not holding it wrong!
    And we are not deaf FYI.

    And if you continue to claim that there is a sweet spot pls show this ignorant masses how to hold the phone properly LOOL
    08-03-2014 07:46 AM
66 123

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