10-11-2015 02:47 AM
66 123
  1. gowcoizer's Avatar
    Very annoyed by the fact we are all scammed. The phone is not capable of doing its main function. Most annoying thing is manufacturers don't respect customers. Why do they need feedback then? Since you disappoint people with a model that brought you interest and not take responsibility for that... what other thing than losing do you expect ?
    Zihad al amin likes this.
    08-06-2014 01:02 PM
  2. chezm's Avatar
    Yes, it is low! I knew it wasn't only me going crazy. 920's was louder, very clear.
    Zihad al amin likes this.
    08-06-2014 09:00 PM
  3. bsmithphoto13's Avatar
    My 1020 is definitely quieter than my previous 925 and my newer 1520... its the only thing that I dont like about that phone!
    08-09-2014 08:51 PM
  4. JimBeam12's Avatar
    Sent it to service because of this low call volume. When a phone fails at the most important function..
    gowcoizer likes this.
    08-13-2014 11:49 AM
  5. gowcoizer's Avatar
    Keep us in touch did they fixed it not temporary but for the long run pls
    08-13-2014 02:40 PM
  6. charlie wax's Avatar
    Did you try to use the toothbrush and sim card tray pin to clean the ear speaker and blow some air inside? It worked for me.
    08-14-2014 05:10 AM
  7. JimBeam12's Avatar
    Yes, I did. It's bs, anyway. I have a 3 years old 4s which works perfect, and the hole for the speaker is much bigger, never needed to clean it. The phone is still in service, I am really curious if they will actually do something. If not, the phone is insured. I will drop it in the toilet and exchange it for an iPhone.
    08-14-2014 11:17 PM
  8. charlie wax's Avatar
    Sorry to hear it. As i've said before it has done miracles for me. Call volume is excellent now and i have to turn it down now.
    08-16-2014 04:36 PM
  9. lexdysic's Avatar
    Additional Information:

    I had a lumia 1020. Volume was way too low even at 10/10.

    My company actually bought me a new 1020. I was able to compare volume between the two, and it was night and day difference. The new phone was plenty loud at 10/10. In fact, I even turned it down to about 6/10, and it was still louder than my previous 1020.

    Here's the thing. Over time, the new phone is now too low.

    Either the ear-piece slowly degrades and the volume become too low


    1 of the many software updates have nerfed the volume.

    This is highly frustrating. If I'm not in a totally quite room, I am unable to hear ANY call. I either have to borrow someone else's phone, or use a bluetooth headset.

    I haven't had a chance to factory reload my phone. I was wondering, anyone else has explored this area to see if the volume levels were impacted by this. If so, is there a way to restore them?
    11-17-2014 10:27 AM
  10. JJ Luoto's Avatar
    How's ambient voice effecting for this ?
    11-21-2014 08:15 AM
  11. Atul Verma3's Avatar
    any solution guys?
    11-28-2014 07:27 AM
  12. gahbmwm5's Avatar
    2 yr old L-920 with AT&T Cyan firmware and latest DP OS...Call volume is ok @10/10...nice clarity and loudness...fortunate I guess, but reviewing L-1020/1520 comments having issues is not acceptable...
    As I 'was' going to get a hulk-green 1520...until a real new Flagship comes out which doesn't look like it will until 3rd quarter 2015..
    11-28-2014 08:02 AM
  13. antigonicyp's Avatar
    This may help
    Problem on my lumia 520, I purchased in January 2014,started about a week ago. All of a sudden(!) I could not hear the callers voice through the internal speaker, and the screen went blank so I could not see to press end call. The callers, however, could hear my screamings OK! I found out that pressing the speaker when initially replying a call made loudspeaker work and from then on I replied all calls on open conversation although very inconvenient and public!
    I assumed it was a hardware problem and a complete disassembly and re-assembly did not fix the problem. So, I started shopping around for a replacement.
    Then someone here, on the lumia 920 and 928 board, gave a solution which I followed. Goto, Settings, Audio (enhancements) wait for loading. There is a flip to silence toggle switch that controls the flip face down to silence the ringer. Turn it OFF.
    I applied it on my 520, switched OFF and restarted my phone. It resolved the problem and I could hear the callers again.
    A few hours later, with mobile in pocket, the problem came back and the callers voice was extremely faint (the speaker phone is working OK though but it is public!). Again I switched OFF and restarted my phone. It resolved the problem and I could hear the callers again loud and clear.
    I believe it is a combined hardware and software problem with a certain tilt switch operating erratically.
    The phone otherwise, works OK and I like it.
    It will be nice to hear of a final fix.
    12-29-2014 08:52 AM
  14. protozen's Avatar
    Indeed, I got a Blu Win HD, great phone. I tested the volume using speak on media apps ... the in call volume and speaking phone in call volume only going to 10 is way, way too low to hear clearly.
    01-06-2015 01:52 PM
  15. Owen Callahan's Avatar
    My problem is not the volume I hear but on the other end. The callers cannot hear me unless I use a headphone. Did you find a fix yet? I like the phone and want to keep it but need people to hear me.
    01-10-2015 09:28 AM
  16. Rupesh Mengshette's Avatar
    Same issue in my Lumia 1020 call volume pretty low :-( :'(
    10-11-2015 02:47 AM
66 123

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