09-05-2013 11:57 AM
37 12
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  1. Ferazzz's Avatar
    Hey guys I am about to pull the hair out of my head and spent all morning and afternoon without success trying to make my 1020 work properly on the Rogers network.

    Plain and simple I can't get picture messaging to work, either to send or receive and if I get an email with an attachment photo I can't download it at all unless on wifi. I also can't send an email with an attachment photo. I have a 1020 ATT unlocked device. I have tried numerous APN in the internet and mms settings and can't get this to work. Also I find I randomly get no signal sometimes as if the cell just cuts out and then randomly comes back on and barely have LTE in the same office that my iPhone 5 and Lumia 920 get it perfectly. Can somebody who is currently on Rogers PLEASE PLEASE PLEASE point me in the right direction as to what to do. All I am asking is that I have working LTE and that I can send pics and email with pics and receive. I have hard reset the device numerous times and tried soft resetting and even spent over two hours on the phone with Rogers and then have no idea what to do. Honestly am I really that unlucky....
    At first LTE was working but I couldn't send any pictures or receive any, then I modified the APN again and lost LTE and constantly had very unstable 4G but was able to send and receive pics....WHAT the heck am I doing wrong guys. I have searched and looked on Rogers forums and Google and can't find the path.

    Somebody!! Anybody on Rogers with this device, can you please give me your exact settings so I can make this device work the way I need, otherwise I intent to sell and I truly don't want to since the camera is amazing!!!! Sorry for the rant I am just losing my F'ing mind here guys. SO frustrating
    08-29-2013 05:30 PM
  2. iamtim's Avatar
    Why don't you contact Rogers and ask them?
    08-29-2013 05:40 PM
  3. Ferazzz's Avatar
    Why don't you contact Rogers and ask them?
    I was on the phone with Rogers for over 2 hours today with a bunch of people that have no idea about anything and in the end nothing ended up working
    08-29-2013 07:22 PM
  4. iamtim's Avatar
    Oh. Well then. I'm out of ideas.
    08-29-2013 08:19 PM
  5. tbonecopper's Avatar
    I can't remember if Rogers has separate SIMs for LTE and Non LTE devices, so if they do, you may want to make sure you have a Rogers LTE SIM. Edit, yes they do. Here's how you can tell if your SIM is LTE ready. Edit again: Confirmed with a Canadian co worker, the lte setting below is what his Galaxy S4 is using and works fine.


    • Rogers LTE SIM cards are marked as "LTE" on the front or back of the card. You can also confirm that a SIM card is LTE-ready by checking the number printed on the SIM card—it should indicate "403", "405", or "406" for digits 9–11.



    • GoRogers:
      APN: goam.com
      URL: http://mymobilehomepage.rogers.com
      Username: wapuser1
      Password: wap
      Port1: 80
      Port2:9203
      Port3:9201
      IP1: 172.025.000.107
      IP2: 208.200.067.150
      IP3: 208.200.067.151
      DNS1: 207.181.101.4
      DNS2: 207.181.101.5

      MMS (Picture Messages):
      APN: media.com
      Username: media
      Password: mda01
      IP Address: 172.025.000.107
      Message Server: http://mms.gprs.rogers.com

      Internet:
      APN: internet.com
      Username: wapuser1
      Password: wap

      If you are using a Smartphone and the above does not work. Try the one below.

      APN: rogers-core-appl1.apn (no need for a username and password for this APN)
      Username:
      Password:

      LTE:
      APN: ltemobile.apn (No need for a username and password)
    08-29-2013 08:22 PM
  6. Ferazzz's Avatar
    I can't remember if Rogers has separate SIMs for LTE and Non LTE devices, so if they do, you may want to make sure you have a Rogers LTE SIM. Edit, yes they do. Here's how you can tell if your SIM is LTE ready. Edit again: Confirmed with a Canadian co worker, the lte setting below is what his Galaxy S4 is using and works fine.


    • Rogers LTE SIM cards are marked as "LTE" on the front or back of the card. You can also confirm that a SIM card is LTE-ready by checking the number printed on the SIM card—it should indicate "403", "405", or "406" for digits 9–11.



    • GoRogers:
      APN: goam.com
      URL: http://mymobilehomepage.rogers.com
      Username: wapuser1
      Password: wap
      Port1: 80
      Port2:9203
      Port3:9201
      IP1: 172.025.000.107
      IP2: 208.200.067.150
      IP3: 208.200.067.151
      DNS1: 207.181.101.4
      DNS2: 207.181.101.5

      MMS (Picture Messages):
      APN: media.com
      Username: media
      Password: mda01
      IP Address: 172.025.000.107
      Message Server: http://mms.gprs.rogers.com

      Internet:
      APN: internet.com
      Username: wapuser1
      Password: wap

      If you are using a Smartphone and the above does not work. Try the one below.

      APN: rogers-core-appl1.apn (no need for a username and password for this APN)
      Username:
      Password:

      LTE:
      APN: ltemobile.apn (No need for a username and password)
    I believe I have tried very very similar settings and it did not work but It is still worth a try man! Thanks a lot and I will let you know. Yes I do have an LTE sim card BTW
    08-30-2013 04:37 AM
  7. ferazzz1985's Avatar
    What is really bothering me which I can`t get a concrete answer about is the following. Are there any hardware limitations with this ATT unlocked device (bands,antennas) that would prevent this phone from properly working Rogers at all. Am I suppose to get HSPA+ and LTE and 3g and all since with my iPhone 5 in my office my LTE works fine and with this Lumia 1020 it always says 4G and randomly drops receptions completely. Is this a hardware problem with the phone or the fact that it is a US ATT phone and really not designed for use here or is it simple APN`s that I am not getting right. Do you guys have any ideas for me because if I can get this working 100% I don`t want to sell since I love this device to death and this is really stressing me out since I use this all the time for work guys :(

    Thanks ahead of time I appreciate all the feedback and this forum is always so helpful :)
    08-30-2013 05:51 AM
  8. Binson#WP's Avatar
    What is really bothering me which I can`t get a concrete answer about is the following. Are there any hardware limitations with this ATT unlocked device (bands,antennas) that would prevent this phone from properly working Rogers at all. Am I suppose to get HSPA+ and LTE and 3g and all since with my iPhone 5 in my office my LTE works fine and with this Lumia 1020 it always says 4G and randomly drops receptions completely. Is this a hardware problem with the phone or the fact that it is a US ATT phone and really not designed for use here or is it simple APN`s that I am not getting right. Do you guys have any ideas for me because if I can get this working 100% I don`t want to sell since I love this device to death and this is really stressing me out since I use this all the time for work guys :(

    Thanks ahead of time I appreciate all the feedback and this forum is always so helpful :)
    Hi there, I am meeting up with someone later today to pick up an unlocked 1020 from at&t to use with Rogers as well. Do you have the Nokia Access Point app downloaded and does it work?


    Please let me know. I have had these problems with my Titan II and hope to avoid them if at all possible with a new 1020. Thanks!
    08-30-2013 06:28 AM
  9. ferazzz1985's Avatar
    Hi there, I am meeting up with someone later today to pick up an unlocked 1020 from at&t to use with Rogers as well. Do you have the Nokia Access Point app downloaded and does it work?


    Please let me know. I have had these problems with my Titan II and hope to avoid them if at all possible with a new 1020. Thanks!
    I tried that and it didn`t fully work! be very careful before you purchase the device man, mine is not working the way it should :( and I don`t know if its apn related or a hardware limitation with the phone. Do all your research
    08-30-2013 08:12 AM
  10. Binson#WP's Avatar
    Thanks a lot for the response. I'll make sure to double check everything when I meet up tonight. In another thread, I saw that someone who is on Rogers says that everything is working perfectly. So, I don't know what to believe right now haha. Guess I will have to try it out tonight to make sure before I buy.

    And, how do you mean by the Access Point app not fully working? Does it not have Rogers available as a selection? Anything you can say will be extremely helpful. Thanks!
    08-30-2013 08:21 AM
  11. ferazzz1985's Avatar
    Thanks a lot for the response. I'll make sure to double check everything when I meet up tonight. In another thread, I saw that someone who is on Rogers says that everything is working perfectly. So, I don't know what to believe right now haha. Guess I will have to try it out tonight to make sure before I buy.

    And, how do you mean by the Access Point app not fully working? Does it not have Rogers available as a selection? Anything you can say will be extremely helpful. Thanks!
    Even with Rogers active the MMS pics and email with attachments cannot be opened. then I tried another APN and lost LTE and got limited 4g/3g service and was able to send mms pics and email. I would of been able to deal with that but the reception was intolerable and very unstable and I would just have no signal at ramdon so I really don`t know and I am simply looking for a conrete answer to all this, that`s all!! I need the settings from another Rogers 1020 user and maybe even there help to set this all up so it works as it should. Like I said is this a phone hardware limitation or improper apns`?
    Binson#WP likes this.
    08-30-2013 08:38 AM
  12. Binson#WP's Avatar
    Oh wow, even e-mail attachments can't be opened huh. That's not good.

    Other than that, it pretty much sounds like my experience with the Titan II. Not sure if this helps, but from my understanding of the situation with the Titan II, the problem is not hardware but it is software related. Perhaps, business related. HTC never updated their Connection Setup app to include Rogers. If you search the web and even in these forums, you will find that we unlocked TItan II users have suffered similar fates. Unfortunately, there was never a cure from HTC or Microsoft.

    If this is the case with the 1020, I will have to wait until Rogers releases it in late September, Early October.

    Edit: One more question: Have you tried to check if Internet Sharing (hotspot) is available? I've heard from some other users that it is locked and they should "contact AT&T". Thanks!
    Last edited by Binson#WP; 08-30-2013 at 09:56 AM.
    08-30-2013 09:44 AM
  13. ferazzz1985's Avatar
    I will need to look into all that! Hopefully I can get this working otherwise it is a real bummer.........
    08-30-2013 10:05 AM
  14. Binson#WP's Avatar
    Sorry to double post, but I have some other info that might be helpful:

    http://forums.windowscentral.com/nok...ing-steps.html
    One of the things it says here is that in order for the Access Point stuff to work, you need to delete the other APN and MMS settings. Furthermore, it is useful to create another "dummy" account in Access Point so you can switch between the two.

    Perhaps you can give this a try and let us know if it works?
    08-30-2013 10:35 AM
  15. montsa007's Avatar
    Try this,
    Remove your sim, do a soft reset, start your device (without sim) and connect to a wifi network and try to download that mail attachment, pretty sure it should work.
    Now put back the sim and try to do the similar task using your network providers internet connection, that should zero in on the prob.
    08-31-2013 03:36 AM
  16. Ferazzz's Avatar
    Quick update guys that I finally found the right settings after fiddling with this phone for over 2 days lol, if anybody needs the Rogers APN settings that will work for the 1020 let me know and I will post my settings! Thanks again guys!
    bawboh86 likes this.
    08-31-2013 08:35 AM
  17. illidanx's Avatar
    Can you please post your apn setting here in case you did not visit the forum anymore? Thank you.
    08-31-2013 08:54 AM
  18. Binson#WP's Avatar
    Quick update guys that I finally found the right settings after fiddling with this phone for over 2 days lol, if anybody needs the Rogers APN settings that will work for the 1020 let me know and I will post my settings! Thanks again guys!
    Yes, please do post your APN settings and how you got it to work. Thanks!
    Last edited by Binson#WP; 08-31-2013 at 10:56 AM.
    08-31-2013 09:40 AM
  19. metalchick719's Avatar
    I will need to look into all that! Hopefully I can get this working otherwise it is a real bummer.........
    Curious... What happened with your 925? Didn't you get a different version of it after you had trouble with the first one?
    08-31-2013 09:50 AM
  20. Ferazzz's Avatar
    Curious... What happened with your 925? Didn't you get a different version of it after you had trouble with the first one?
    nope ended up selling the first one and sent the second one back since o had no luck with unlocking.

    I'll post my APN settings for you guys.
    Last edited by Ferazzz; 08-31-2013 at 04:17 PM.
    08-31-2013 11:33 AM
  21. Binson#WP's Avatar
    nope ended up selling the first one and sent the second one back since o had no luck with unlocking.

    I'll post my APN settings for you guys.
    Please do! I can do mms and have internet but my network drops every now and then. Don't leave me! Lol. Thanks.
    09-02-2013 07:36 PM
  22. Binson#WP's Avatar
    I'll post my APN settings for you guys.
    Please do! I can do mms and connect to LTE but my cell connection keeps dropping out here and there. Don't leave us! Lol. Thanks :)
    09-02-2013 07:38 PM
  23. cookgoose's Avatar
    LTE is determine by the phone hardware when a phone is manufactured it has the radio chips in them to work as LTE. Its not determine by a sim card.

    Sent from my RM-892_apac_australia_new_zealand_267 using Tapatalk
    09-02-2013 07:43 PM
  24. Ferazzz's Avatar
    Sorry guys dumb question. I have never posted a pic here and don't know how to do it. I would like to post my APN settings for you guys but how??
    09-02-2013 07:57 PM
  25. Binson#WP's Avatar
    Sorry guys dumb question. I have never posted a pic here and don't know how to do it. I would like to post my APN settings for you guys but how??
    Hi Ferazzz, you can take a screenshot on the phone by pressing windows key + power button.

    To post the photos on the forum, there should be a button below the text box when you scroll far enough (not in quick reply) that says "manage attachments". You should be able to attach your pictures there.

    Thanks again!
    09-02-2013 10:03 PM
37 12

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