1. canonuevo's Avatar
    If you recently bought your Lumia at an att store you should be able to get the $100 different by calling their national customer support. I bought mine almost a month ago and I was able to get it back. Doesn't hurt to try if you exceeded the return policy. Good luck!
    09-07-2013 05:01 PM
  2. Jean Sagarese's Avatar
    do you have the number handy? I am going to try I got mine last week
    09-07-2013 05:17 PM
  3. canonuevo's Avatar
    I called the att store I purchased it from and I couldn't get a hold of any person so there was an option to be transferred to the national line. I'm sure you can call any support number on att website
    09-07-2013 05:34 PM
  4. Jean Sagarese's Avatar
    thanks I will do that after the weekend
    09-07-2013 07:34 PM
  5. hiko36's Avatar
    Wouldn't recently qualify as anyone who purchased it? The phone just came out. Also, I did get a bill credit but it wasn't $100 and they fought me tooth and nail for what I did get from them. Best bet would be to make sure that they are aware that you don't want the ENTIRE amount of the difference but just a good will credit. Worked for me in the end.
    09-08-2013 04:56 PM

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