09-14-2013 08:19 AM
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  1. Reflexx's Avatar
    No, no, and no. But I believe the mistakes she's made here are being made every day en masse by average users - her target audience in this video - and they could be largely avoided through improvements to the OS. I believe Microsoft has a responsibility to make it as hard as possible for average users to fail at the most basic tasks, they're not currently doing as good of a job as they could in this area, and hence they share some of the blame. The more they improve ease of use of the OS, the better chance they have at achieving success in the marketplace. But they need to stay with it and keep working at it. These problems are real and the competition is real. Placing 100% of the blame on this reviewer is wrong and counterproductive, in my opinion.
    So you basically are trying to change the subject in order to deflect blame from the reviewer.
    09-11-2013 12:37 AM
  2. Seketh's Avatar
    No, no, and no. But I believe the mistakes she's made here are being made every day en masse by average users - her target audience in this video - and they could be largely avoided through improvements to the OS. I believe Microsoft has a responsibility to make it as hard as possible for average users to fail at the most basic tasks, they're not currently doing as good of a job as they could in this area, and hence they share some of the blame. The more they improve ease of use of the OS, the better chance they have at achieving success in the marketplace. But they need to stay with it and keep working at it. These problems are real and the competition is real. Placing 100% of the blame on this reviewer is wrong and counterproductive, in my opinion.
    Here's a summary of your posts:
    metalchick719 likes this.
    09-11-2013 12:50 AM
  3. Ian Too's Avatar
    So no one else noted that she was taking pictures by touching the screen? She didn't realise that she could take pictures using the camera button she woke the device up with and so don't have to wait?

    This woman needs to do her research before she does the review.
    09-11-2013 12:55 AM
  4. teckris's Avatar
    Ok, here's the good point that arkavat was right about, that you guys seem to be missing. If you want a platform to be truly successful, you need to make it so even stupid people will generally be able to do the things they want to do without too much trouble. If you have a button in your OS that says "share", and you know your typical average user is probably going to want to share it on Facebook, and you don't put Facebook in the list, you - the OS creator - have failed. Somewhere along the line this woman should have been prompted to provide her Facebook login info. Even if she declined, she should still have the option to share via Facebook - and when she chooses it, then she gets prompted to provide her Facebook login info.

    It's called making your product ***** proof. This is what you need in order to get mainstream adoption when the user has a choice.

    It's EASY to blame end users as being idiots, uninformed, biased, etc. But almost all the time, the most fault truly lies in the product. It's better to design your product so that those users can't help but succeed in spite of themselves. But it takes a strong will indeed to sweep aside all of the technical and sometimes political forces that conspire against this.
    if you have used a windows phone, then you must have seen the prompt to ntegrate the accounts.. just dont be blind.
    the Peoples Hub asks for the integration.. just check yourself.
    09-11-2013 02:18 AM
  5. LMZR's Avatar
    My hatred for Apple is getting higher, it's nearly as high as my hatred for Google.

    Apple will manage to alienate customers, by saying that they were the first to make bright coloured phones. And they'll be sending the pay checks to pro-Apple tech sites.
    09-11-2013 03:50 AM
  6. Nick_1020's Avatar
    It's almost as if she was paid by another company to pass on incorrect information in the hope that it would damage sales and decrease competition for another brand.

    It's a good job we live in a time when integrity and facts outweighs bias, politics and corruption in the media otherwise that video could be deemed inflammatory.

    Now, let me get back to the news to see how the US is saving the world this week.....
    09-11-2013 04:55 AM
  7. jmerrey's Avatar
    ROFL. I've gotten about 30 mention notifications from twitter in the last 24 hours, as it seems many people are including my twitter conversation, and my twitter handle, in replies to the reviewer. Before the WPCentral article came out, I had a short twitter conversation with the reviewer about the fb/ig sharing, as I felt the same way as everyone else here. I even posted a screenshot of my photo sharing screen to show her FB, 6tag, and others. I even got one guy on twitter who asked if sharing photos was so difficult how did I share the screenshot, as if I was involved in the "review". Got to love twitter...
    Smyrna5, crash1989 and falconrap like this.
    09-11-2013 07:58 AM
  8. wamsille's Avatar
    ROFL. I've gotten about 30 mention notifications from twitter in the last 24 hours, as it seems many people are including my twitter conversation, and my twitter handle, in replies to the reviewer. Before the WPCentral article came out, I had a short twitter conversation with the reviewer about the fb/ig sharing, as I felt the same way as everyone else here. I even posted a screenshot of my photo sharing screen to show her FB, 6tag, and others. I even got one guy on twitter who asked if sharing photos was so difficult how did I share the screenshot, as if I was involved in the "review". Got to love twitter...
    Good grief. This is partly why I don't have an active Twitter account right now.

    Plain and simple, the reviewer setup a Twitter account on the device. Whether she went and downloaded the Twitter client gosh, there is that word again.official or not or set up the account through email and accounts is unclear. The takeaway is Twitter and Facebook have the same degree of difficulty and complexity in terms of linking those accounts to your phone. You use the native account management in Windows Phone or you download a client.
    So new question why was one selected over the other?

    In terms of making software *****-proof, how far should a developer go? Where do we draw the line as developers and tech enthusiasts and simply say read the facking manual and move on to more pressing issues. My children, 6 and 10, are capable of using Windows Phone with great ease. They actually find Android to be more cumbersome to be honest, and that is not exactly a stab at Google but rather a shot against Samsung/HTC/LG for moving settings to different menus.

    So lets say there is the potential for user error linking social networks on your device. Lets see where those potential issues are:
    Lets say you have an activated Windows Phone device. You have not yet set up a Microsoft account, you arent downloading apps from the marketplace so you are limited to what is installed on the device. I should mention now that if the reviewer installed Twitter, there would have been a Microsoft account attached to the device without an email account. Then the question begs to be asked, why not set up an email account to explore all the available sharing options on the Lumia 1020? Was there really an intent to showcase what the Lumia 1020 could do?

    Lets assume that since Twitter was available, Molly installed the application. Therefore there was a Microsoft account present. To setup a Microsoft account, one has to enter the accounts and email / email and accounts setting. Social Networking Twitter and Facebook are both present here.
    So the official Twitter client is the first option when searching for the application to install. Under related applications, Facebooks official client is a suggestion along with Foursquare. While there is a different UI and layout, this functionality is no different than the Android Market / Google Play Stores suggested applications.

    As Daniel mentioned in his editorial yesterday, searching for Instagram in the marketplace would have pulled up the various clients available for the service. If Molly, the reviewer, exercised the same search function for Instagram as she did with Twitter there would have been less of a case against the limited sharing capabilities of Windows Phone.

    It is my opinion that this poorly conceived review only served to highlight the shortcomings of the Windows Phone platform and the Lumia 1020 itself. Even in a scathing review where the bias against a product or service is evident, the one or two things that are done right are generally mentioned. Juxtaposing an incorrect and incomplete rundown of the Lumias features while slamming it at the same time? I seriously question the motivation here.
    aximtreo and Reflexx like this.
    09-11-2013 08:46 AM
  9. lantern20's Avatar
    What's really funny is that she's used WP before, http://news.cnet.com/8301-31322_3-20...llenge-week-1/ and she mentions setting up the FB integration. "I got the phone this weekend, and I've activated it, added Facebook integration and three Google-based e-mail accounts"
    09-11-2013 09:32 AM
  10. kjmcintosh's Avatar
    A reviewer should know about something to review it, granted if this was someone pulled off the street and asked to review a device fair play. But no she is a tech reviewer so you have to expect better. I agree with other people here, that you cannot spoon feed everything to someone they have to learn themselves or RTFM.
    09-11-2013 10:41 AM
  11. Reflexx's Avatar
    What's really funny is that she's used WP before, http://news.cnet.com/8301-31322_3-20...llenge-week-1/ and she mentions setting up the FB integration. "I got the phone this weekend, and I've activated it, added Facebook integration and three Google-based e-mail accounts"
    So maybe she's not incompetent: just dishonest.
    09-11-2013 10:54 AM
  12. Reflexx's Avatar
    A reviewer should know about something to review it, granted if this was someone pulled off the street and asked to review a device fair play. But no she is a tech reviewer so you have to expect better. I agree with other people here, that you cannot spoon feed everything to someone they have to learn themselves or RTFM.
    Look at the post above yours.

    Pretty damning.
    09-11-2013 10:55 AM
  13. Smyrna5's Avatar
    We've probably beat her up enough. For a lighter look take at look at this Jimmy Kimmel spoof:

    teckris likes this.
    09-11-2013 11:10 AM
  14. Reflexx's Avatar
    Has she apologized yet?

    If she hasn't, then I don't think she's been criticized enough.
    Verkunder, Nick_1020 and teckris like this.
    09-11-2013 12:09 PM
  15. pankaj981's Avatar
    What's really funny is that she's used WP before, http://news.cnet.com/8301-31322_3-20...llenge-week-1/ and she mentions setting up the FB integration. "I got the phone this weekend, and I've activated it, added Facebook integration and three Google-based e-mail accounts"
    I think the page has been taken down
    09-11-2013 12:15 PM
  16. Reflexx's Avatar
    I think the page has been taken down
    How convenient.
    09-11-2013 01:03 PM
  17. wamsille's Avatar
    I think the page has been taken down
    Yay, the phone drama continues!


    Edit:

    http://on.aol.com/video/a-high-tech-...1020-517927242

    Cnet can take down the page, but they can't remove the video. Hopefully more people who know not to take this review seriously learn what not to do when reporting on a product - whether it be Windows Phone, iOS, etc.
    09-11-2013 01:38 PM
  18. another visitor's Avatar
    CNET keeps getting better and better :
    Battle of the Benjamins: iPhone 5C vs. Droid Mini, HTC One Mini, Lumia 520 | iPhone Atlas - CNET Reviews
    The iPhone 5c vs the lumia.......520 ...
    09-11-2013 03:17 PM
  19. ammarmalik2011's Avatar
    Has she apologized yet?

    If she hasn't, then I don't think she's been criticized enough.
    Apologised? Are you serious? It's a review of a consumer product. She didn't murder anyone.
    09-11-2013 03:27 PM
  20. wamsille's Avatar
    And while Nokia doesn't have a branded "lite" version of its current high-end handset, the Lumia 520 on AT&T's GoPhone network, is a respectable second-tier device that, at $99.99 prepaid, goes for the same price as the iPhone 5C and the HTC One Mini. (The 520 also goes by Lumia 521 under T-Mobile, and costs $120.)

    Oh, I see what they are doing. Apple has the iPhone 5C and Nokia has the Lumia 520 - they must be on par with one another. And what's more, when you factor in a contract they are the same price! How about that!

    There isn't a lite version of the Lumia line - it's just the Lumia family of devices...unlike Apple that kicks a phone released a year ago to the curb like a red-headed stepchild. People will still be using the Lumia 900 going into next year and upgrade to whatever is out in April for Windows Phone.
    09-11-2013 03:34 PM
  21. Lucidlore's Avatar
    Apologised? Are you serious? It's a review of a consumer product. She didn't murder anyone.
    I think you're a bit confused. If you murder someone, you go to jail; an apology isn't sufficient. When you mislead your readers and the public because you're too damn lazy to do your job properly, an apology is very appropriate.
    09-11-2013 03:51 PM
  22. Andraz Podjaversek's Avatar
    CNET keeps getting better and better :
    Battle of the Benjamins: iPhone 5C vs. Droid Mini, HTC One Mini, Lumia 520 | iPhone Atlas - CNET Reviews
    The iPhone 5c vs the lumia.......520 ...

    Cnet is a big joke ! comparing on contract price to off contract price lol, i am curious how many sheeps will fall for this and say how much more you get for the price when buying iphone
    09-11-2013 03:54 PM
  23. hcrick's Avatar
    I'm sure they will correct the price error but they should really be comparing it to a different model altogether.
    09-11-2013 04:03 PM
  24. Reflexx's Avatar
    Apologised? Are you serious? It's a review of a consumer product. She didn't murder anyone.
    Her job is to give accurate information in her review. Her actions mislead her customers/viewers.

    Yes, an apology is in order.

    Do you not believe that a person should apologize when they do a bad job do a disservice to their customers?
    09-11-2013 05:06 PM
  25. Nick_1020's Avatar
    Her job is to give accurate information in her review. Her actions mislead her customers/viewers.

    Yes, an apology is in order.

    Do you not believe that a person should apologize when they do a bad job do a disservice to their customers?
    Don't hold your breath.

    Lies and bias are printed and published by all forms of the media on a daily basis.

    There will be no acknowledgement of wrongdoing over this review and mark my words, there will be more.

    As far as modern media goes, she was doing her job.
    09-11-2013 05:42 PM
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