12-28-2013 01:24 PM
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  1. p7ayfu77's Avatar
    Got my Nokia Lumia 1020 yesterday. So far very disappointing. Images are oversaturated and color balance is totally screwed. Skin tones are either too much orange/yellow or too little.

    Also in dark scenes at night, the live view is so grainy and noisy with what looks like to me to be a lot of fixed pattern noise. It looks like lots of horizontal steacks.

    I wonder if this is just my sensor, a bad fab run for BSI chip or common on all phones?

    Im really gutted. Hope they can fix this or maybe someone will come up with a camera app that can fix this. Otherwise I'm probably going to return it. It's that bad. Not sure how Nokia screwed it up this bad.
    09-29-2013 02:08 AM
  2. Reflexx's Avatar
    Got my Nokia Lumia 1020 yesterday. So far very disappointing. Images are oversaturated and color balance is totally screwed. Skin tones are either too much orange/yellow or too little.

    Also in dark scenes at night, the live view is so grainy and noisy with what looks like to me to be a lot of fixed pattern noise. It looks like lots of horizontal steacks.

    I wonder if this is just my sensor, a bad fab run for BSI chip or common on all phones?

    Im really gutted. Hope they can fix this or maybe someone will come up with a camera app that can fix this. Otherwise I'm probably going to return it. It's that bad. Not sure how Nokia screwed it up this bad.
    I'm wondering what your expectations were.

    What are you comparing it to?

    I don't own a 1020, but may pick one up some time.
    09-29-2013 02:16 AM
  3. Smit Thakkar1's Avatar
    I had same feeling when i bought 820 but after knowing all features, tricks etc.
    I loved it !
    09-29-2013 02:23 AM
  4. p7ayfu77's Avatar
    Well, Ive been using the 920 for a year now, and essentially the switch was for the better camera.

    Really i wanted to know if others are seeing the noise im seeing. It might be a hardware problem in which case ill return the device for a replacement.
    09-29-2013 02:25 AM
  5. eugie's Avatar
    I don't think it..if it's mine i try to reset the phone,, when i bought my nokia phone can't be connected to wifi, so i tried to reset it and it's work.
    09-29-2013 02:25 AM
  6. Reflexx's Avatar
    Have you checked out the 1020 picture thread? Do you see similar issues there?

    I have heard that the pics tend to lean towards warm.
    09-29-2013 02:35 AM
  7. buxz777's Avatar
    i love my 1020 but find that the white balance is extremley out ..... especially using xenon flash indoors , i changed the white balance settings and it makes a slight difference but the phone/camera defo needs an update or two , damian dining has even been in touch with nokia with some ideas wether they decide to take them on is another matter but yep you are not the only one who has noticed the white balance issue , there is a a thread on nokia discussions about it and the mod reckons a fix is on the way and its being looked into

    the noise you see in the view finder is normal it wont show in the pictures however there is some noise in some photos too , the photos arent as pure as the nokia 808 pureview this may get better with jpeg software updates in the camera app or it may be a limitation of the smaller sensor still having 41mp of data

    i had damian say it in an interview and he said the goal should be to have noise free blue sky with no artifacts or noise when zoomed in and i think that would be a great goal to aim for , apparently this is what they done on the 808 and it worked great

    its a shame they didnt stick to the nokia 808 sensor/optics package and jpeg software but i expect it to get better with updates this is all very new and extremley new on windows 8 and i am sure nokias iamaging team are trying to squeeze even more out of the camera right now ;-)

    on the flip side its still an amazing camera ;-)
    09-29-2013 02:36 AM
  8. eugie's Avatar
    You need to off the flash in indoor shot,,, use only flash in night that's no light surrounded
    09-29-2013 02:39 AM
  9. buxz777's Avatar
    You need to off the flash in indoor shot,,, use only flash in night that's no light surrounded
    even then though the pictures look more orange/yellow then they should do as if too much ''fake'' light is pollouting the picture , steve from aas done a camera comparison and he thinks maybe the 1020 is selecting to slow a shutter speed for xenon shots and non xenon shots due to the ois and it may be letting in to much light from sources like wall lights and other types of bulbs etc , it was a theory that made sense when he showed the exif data

    i personally think that this is all very new to windows phone , nokia working on windows phone with this type of imaging device and that with a little bit of time the post processing software will get better and the auto settings will be able to cater for scenes better?? but we need to let nokia know what we think about the camera via feedback etc even though i am sure they have noticed the yellow/orange shots its as if the camera software really is living up to the windows 8 amber name lmao ;-)

    just my thoughts ;-)
    09-29-2013 02:48 AM
  10. JustlMe's Avatar
    I think it would help people around here if you posted some of your pictures as examples
    09-29-2013 07:29 AM
  11. buxz777's Avatar
    I think it would help people around here if you posted some of your pictures as examples
    who me? no worries

    here is the family dog relaxing , xenon flash , the room was not this colour at all , to me the image is now unuseable due to the colour reproduction and it needs saving via more post processing



    here is the same scene , different composition , changed white balance settings its not as bad but still very orange



    here is the same shot two seconds later without flash , its better still but still a bit orange/yellow compared to the actual scene it was taken from
    09-29-2013 07:40 AM
  12. Ultimateone's Avatar
    Are you using the Pro Cam and adjusting the settings? If you look around you'll see this camera takes amazing pictures so Nokia didn't "screw" anything up...
    09-29-2013 10:19 AM
  13. buxz777's Avatar
    Are you using the Pro Cam and adjusting the settings? If you look around you'll see this camera takes amazing pictures so Nokia didn't "screw" anything up...
    mate thats pretty defensive , there is no doubting the 1020 has a superb camera on it , i own a 1020 and a nokia 808 that i am just about to sell and a panasonic 16mp g3 micro 4/3rds camera

    i am not a pro by any means and dont pretend to be , but i do like taking pictures , i dont mind admitting faults when there is one and the 1020 isnt perfect , i wouldnt sell my 808 if it wasnt good but it does need a bit of work done on the jpeg processing and white balance

    like you say it is very capable of taking great shots , but it is just as capable at screwing the white balance up or being over harsh on jpeg processing with over sharpening and colour saturation , lets not forget the 808 was to try the tech out and the 1020 was the mass market version , many people will use it in auto so the best jpeg processing and best white balance possible from automatic mode would mean a lot better shots for many people

    even if you do change settings in certain conditions the colour and white balance can be pretty wrong still , its still a great camera phone but id like too see it fine tuned a bit more and knowing nokia it will be which will be great ;-)

    i think the op is just dissapointed at some of the shots after the jpeg processing is done and he isnt the only one looking by the net and even nokia say they are looking at it so it must be a slight issue at least ;-)

    from the shots ive uploaded surely you can see that the 1020 messes some shots up , they are very orange/yellow and the room didnt look like that at all :-/
    Kredrian likes this.
    09-29-2013 10:40 AM
  14. falconeight's Avatar
    I would love to second the bad picture complaint but I can't. The camera is perfect in my opinion. The only flaw is that its slow to launch, to snap, and to get ready for the next pic. Other than that it takes awesome pics.
    09-29-2013 10:54 AM
  15. darthhen's Avatar
    p7ayfu77,

    I find that the auto settings on 1020 doesn't produce the nice pictures. I was kinda in shock when I first got it and I came from 810. Assuming your 1020 is not defective, the 1020 does produce very nice quality pictures. You need to learn the quirks and in & outs of this camera.

    I wish Nokia had done a better job tweaking the auto settings so users can get equivalent pictures on 920 and other existing Lumia phones.
    09-29-2013 11:09 AM
  16. buxz777's Avatar
    I would love to second the bad picture complaint but I can't. The camera is perfect in my opinion. The only flaw is that its slow to launch, to snap, and to get ready for the next pic. Other than that it takes awesome pics.
    thats cool and i am glad your 110% happy with it i can only imagine your delight when nokia improve the jpeg processing , colour saturation , white balance in automatic mode and pictures look even better due to not having the yellow/orange tint and nokia pro cam app evolves further with even more options and user choice ;-)

    maybe the 808 just spoilt me with such pure images and correct colour reproduction as well ey it is one heck of a camera phone but there is no doubt in my eyes and many others that the 1020 could do with some fine tuning in certain areas of the camera and i am sure users like you who are 110% happy will be even happier when it gets/if it gets a few updates to improve results then everyone will be a winner :-)
    09-29-2013 11:10 AM
  17. Jazmac's Avatar
    I read somewhere that the Xenon flash has this yellowing effect on photos. My son has the 1020 and his pics were that way too. But now his photos don't cast that yellow on indoor shots so he's done something to improve it.
    09-29-2013 11:10 AM
  18. MAERSK's Avatar
    Are you using the Pro Cam and adjusting the settings? If you look around you'll see this camera takes amazing pictures so Nokia didn't "screw" anything up...
    The only thing Nokia screwed up was the auto mode and this is true for a lot of phones. The only phone that seems to get auto correct is the iPhone. The 1020 does take the better pic but it's made more for the enthusiast type that likes/knows how to fiddle with settings. A lot of people don't want to deal with that and just want to point and shoot quickly.
    09-29-2013 11:10 AM
  19. mjke's Avatar
    who me? no worries

    here is the family dog relaxing , xenon flash , the room was not this colour at all , to me the image is now unuseable due to the colour reproduction and it needs saving via more post processing
    https://ju5paq.bn1.livefilestore.com...Pro.jpg?psid=1


    here is the same scene , different composition , changed white balance settings its not as bad but still very orange
    https://0dqnoa.bn1.livefilestore.com...Pro.jpg?psid=1


    here is the same shot two seconds later without flash , its better still but still a bit orange/yellow compared to the actual scene it was taken from
    https://jp6fug.bn1.livefilestore.com...Pro.jpg?psid=1
    thanks for sharing mate
    09-29-2013 01:03 PM
  20. marratj's Avatar
    The only thing Nokia screwed up was the auto mode and this is true for a lot of phones. The only phone that seems to get auto correct is the iPhone. The 1020 does take the better pic but it's made more for the enthusiast type that likes/knows how to fiddle with settings. A lot of people don't want to deal with that and just want to point and shoot quickly.
    They definitely screwed up auto mode. Try this: force flash on and then either set ISO to 400 or a fixed shutter speed of 1/100 or even faster. I noticed that the flash fires shorter and brighter that way. Surprise: yellow tint is gone.

    In auto mode even with flash on, shutter speed is always 1/30 and ISO is pretty high (1000 or above). I don't know why these settings are this way with flash in Auto, but that seems to be the reason for the yellow tint.
    09-29-2013 01:21 PM
  21. realwarder's Avatar
    The only thing Nokia screwed up was the auto mode and this is true for a lot of phones. The only phone that seems to get auto correct is the iPhone. The 1020 does take the better pic but it's made more for the enthusiast type that likes/knows how to fiddle with settings. A lot of people don't want to deal with that and just want to point and shoot quickly.
    The iPhone really does get it right, automatically. It may be a worse camera, but most people don't want to play with all the settings to get the best and so Auto is really the most important mode. iPhone gets it right better than any other phone from what I've seen.

    I wish my 920 had a better auto mode, and the 1020 appears to suffer some similar issues from all the review shots online. Some shots looks amazing and others have totally the wrong color balance or brightness.

    Hopefully some software updates can improve this area.
    09-29-2013 01:38 PM
  22. p7ayfu77's Avatar
    http://www.flickr.com/photos/play4li...7636022840025/

    These are comparison photos of the same scene using the Nokia Lumia 920 and 1020, with and without flash.

    As can be seen the Lumia 1020 is doing something very wrong when using the flash. The 920, which has a much weaker flash still does much better with color balance. The Nokia Lumia 1020 is very oversaturated.

    My testing has shown that the Lumia 1020 in this scene, and when using the flash, automatically picks a very slow shutter speed (around 1/20) . This makes it clear to why the picture is more yellow/orange. Essentially the flash is too fast at this slow shutter speed, and the dominating light in the picture is the yellow/orange from the tungsten lights.

    The 920 however seems to cope much better.
    rdubmu, chmun77 and jonathan sink like this.
    09-29-2013 03:20 PM
  23. falconeight's Avatar
    thats cool and i am glad your 110% happy with it i can only imagine your delight when nokia improve the jpeg processing , colour saturation , white balance in automatic mode and pictures look even better due to not having the yellow/orange tint and nokia pro cam app evolves further with even more options and user choice ;-)

    maybe the 808 just spoilt me with such pure images and correct colour reproduction as well ey it is one heck of a camera phone but there is no doubt in my eyes and many others that the 1020 could do with some fine tuning in certain areas of the camera and i am sure users like you who are 110% happy will be even happier when it gets/if it gets a few updates to improve results then everyone will be a winner :-)
    Take some time and learn to use the camera. Its one thing to complain when its warranted and another just never to be happy. If the 808 was so great it would have set the phone world on fire. I own a white 808 and its not a better camera. This picture was taken with normal setting in a moving car. The colors are almost exact. No over saturation or noise.
    falcons-phone_20130915_12_59_11_pro.jpg
    09-29-2013 03:43 PM
  24. sdc1's Avatar
    They definitely screwed up auto mode. Try this: force flash on and then either set ISO to 400 or a fixed shutter speed of 1/100 or even faster. I noticed that the flash fires shorter and brighter that way. Surprise: yellow tint is gone.

    In auto mode even with flash on, shutter speed is always 1/30 and ISO is pretty high (1000 or above). I don't know why these settings are this way with flash in Auto, but that seems to be the reason for the yellow tint.
    You're right, that produces a much much better photo. No yellow and truer colors.
    09-29-2013 05:32 PM
  25. fatclue_98's Avatar
    Lumia 1020 v 920 - a set on Flickr

    These are comparison photos of the same scene using the Nokia Lumia 920 and 1020, with and without flash.

    As can be seen the Lumia 1020 is doing something very wrong when using the flash. The 920, which has a much weaker flash still does much better with color balance. The Nokia Lumia 1020 is very oversaturated.

    My testing has shown that the Lumia 1020 in this scene, and when using the flash, automatically picks a very slow shutter speed (around 1/20) . This makes it clear to why the picture is more yellow/orange. Essentially the flash is too fast at this slow shutter speed, and the dominating light in the picture is the yellow/orange from the tungsten lights.

    The 920 however seems to cope much better.
    To my untrained eye, it seems the 920 w/ flash took the best photo. I'm looking at the bricks on the right edge and the tea mug on the table. The 1020 shots don't even pick up the mug! Just my observation.
    09-29-2013 05:49 PM
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