10-22-2014 02:32 PM
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  1. reconrevelations's Avatar
    Now before you say anything I know there are other threads about this issue, I have been researching this problem and potential tips since I got the phone, none have seemed to help me whatsoever with my battery...

    So to start, I have had my phone for about 2 weeks now and am disgusted with the battery life. It can easily last me a whole day without use, maybe even two, but I bought this phone so it COULD be used, the camera drains about 2% every minute I use it,up to 5% a minute, I cannot play any games longer than an hour without draining my battery 30-40% also calling and talking to people drains it about 3-7 % every 5 minutes, the phone is constantly overheatng, and nokie seems to tell me that is a normal battery life? I have all background tasks disabled, all notifications, glance and double tap disabled, my emails are set to manually update, and I o ly have the wpcentral app the google drive app, halo Spartan assault, angry birds star wars 2, and fruit ninja, nothing else, again everything is disabled or manually set to refresh, I have made sure.it is not one of my apps, and I'm a heavily monitor of my phones life and usage, I watched about 15 minutes to 20 minutes on YouTube HQ and it drained my battery 10% , the battery is not despicable but its definitely not what its supposed to be...

    All suggestions could help...
    11-15-2013 06:08 AM
  2. reconrevelations's Avatar
    *UPDATE* so last night I uses it moderately for about 1-2 hours and got the battery to 25% it said I had around 7 hours left on charge (battery saver is on and enables at 20% battery life) I charged it to around 85% at around 10:00 PM (EST) and accidentally fell asleep keeping it on charge for about 8 hours (- 6:35 AM) at 100%
    This morning after using the camera for a minute or so I lost two percent, checking the battery by auto focusing using my flash, then coming on here and posting this drained it to 92% (10 minutes on the web) I have LTE and 4 G enabled but even on WiFi its not much different problem seeing I have a LTE and 4G tower next to my house... But yeah, suggestion?
    11-15-2013 06:17 AM
  3. Commander Fresh's Avatar
    If your phone is overheating when the battery problems occur, that means there is something that is causing your processor to work harder than it needs to. Possible culprits are certain apps running in the background (more likely ones you may have recently installed), or certain tasks are unable to be completed, and thus, putting the processor in a loop where it's constantly trying to do something it can't (for example, a bug in a script on a website you're visiting). Since all background tasks are already disabled, your problem may be the second one. If IE has no tabs open, perhaps something went wrong in your OS.
    If all else fails, a hard reset should suffice. If your phone continues to behave abnormally even after a hard reset or two, bring it back and get it replaced.
    11-15-2013 08:36 AM
  4. reconrevelations's Avatar
    how do ihard reset and what will it affect, I've taken some time in organizing my phone, and I don't just want to reset everything
    11-15-2013 11:12 AM
  5. DustyTrailhead's Avatar
    Well, that's what a hard reset will do. But I don't think you should that unless you have a wonky OS. I have a 920, and it will get hot when I am not using it. I have been thru numerous resets and phones for othe issues. Yet, there is something intrinsic to the Lumia or OS that occasionally starts running a process without any impetus from the user. If I remember to check it, I can reboot and it cools down. Otherwise, my battery app will issue an SOS with 15 - 20% left. So, it is draining fast! I have wondered if my Wi-Fi is causing it. It usually happens when I come home from work. Most of the time I just preemptively reboot throughout the day. It's not so bad, though. A colleague upgraded his iPhone 5 to iOS7 and gets a half day with little usage. So, he plugs in when he gets to work. I can get most of a day--without the aforementioned runaway process--off the charger. One thing is certain. The display will suck your battery fast. If you're lookin, it's cookin.
    11-15-2013 12:07 PM
  6. reconrevelations's Avatar
    The phone gets hot when I use the internet moderately (longer than 10 minutes)
    The camera usually gets warm When I use it and using it for more than 10 minutes the aluminum is pretty warm,
    I soft deserted my phone for the first time since I've got the phone 2 weeks ago, and the battery life is at 23 hours and its been at 72% since resetting it,with moderate internet usage on a LTE network, this morning when I got to school, it lost 4 percent just coming on here and commenting, also was at around 1 day and 11 hours of life, since I've soft reset it was at 21 hours and slowly rising, its been about a half an hour or so and it now says 23 hours of life... Idk but I hope the soft reset helped it, I really don't want to have to redo all of my stuff on my phone, the is is fine, the phone never crashes or gets low fps and the heating is now extremely hot, its like a heat pad maybe, I'm not too worried about the heating, now after using this phone for 40 minutes straight its barely warm, (using wpcentral app)
    Also seems that the phone gets hotter when the screen is white or using the internet (google) or taking photos (obviously)
    11-15-2013 12:56 PM
  7. reconrevelations's Avatar
    since I posted that last message my phones been dying at intervals of 2%, I'm moderately texting, and am quite certain the soft reset didn't help much...
    11-15-2013 01:09 PM
  8. reconrevelations's Avatar
    am at 65% and draining, the discharge is actually seeming worse just for texting, and using this app usually doesn't drain much at all, let me check some settings and I'll get back to you guys thx
    11-15-2013 01:12 PM
  9. reconrevelations's Avatar
    I've lost 10% in 30 minutes.
    11-15-2013 01:28 PM
  10. reconrevelations's Avatar
    not at 52% at heavy usage, I've been downloading apps n testing stuff, removed some and am now on here
    11-15-2013 02:14 PM
  11. fieldbaker's Avatar
    This is a common problem unfortunately :/ I had similar problems, I decided to return mine. Check the 920 and W8 parts of this forum, many people are reporting the same thing.
    11-15-2013 04:04 PM
  12. reconrevelations's Avatar
    Since 3;15 I've been using my phone off and on and I'm now at 46% its not draining on standby whatsoever so that's good
    11-15-2013 06:04 PM
  13. reconrevelations's Avatar
    Not at 24% and about 5 hours on the clock, its getting better I also uninstalled a bunch of apps and its alright
    11-15-2013 07:49 PM
  14. reconrevelations's Avatar
    Now at 16% after shutting down. My phone for 6 minutes than restarting to see if I could cool the CPU, sojust restarting my phone loses from about 4-6%
    11-15-2013 08:20 PM
  15. reconrevelations's Avatar
    I've lost 6% in standbye over night with little to no usage except coming on here over night and commenting my updates
    11-16-2013 08:29 AM
  16. reconrevelations's Avatar
    moderate usage and now at 78% with a soft reset.
    11-16-2013 02:14 PM
  17. reconrevelations's Avatar
    now at 40% with moderate internet usage throughout the day along with downloading games (asphalt 8-819 MB)
    11-17-2013 01:46 AM
  18. reconrevelations's Avatar
    11-17-2013 08:48 AM
  19. drkuthan's Avatar
    I will suggest charging before the battery drops to 20 percent and when the charging is completed restart your phone it made a very big difference for me. I found this method myself
    womble_be likes this.
    11-17-2013 10:53 AM
  20. reconrevelations's Avatar
    now at 14% and its droppin pretty slow, I'll start trying the method you suggested after I recharge it from now on
    11-17-2013 03:06 PM
  21. reconrevelations's Avatar
    BTW my phona usually doesn't take any longer than an hour to full charge from about 10-20%,so its super fast charging, and also, my phone is SUPER HOT RIGHT NOW during charging, its like not melt anything hot but really hot nonetheless, I'm using it while its charging and it only gets hot when I charge it
    11-17-2013 04:31 PM
  22. nehmek's Avatar
    BTW my phona usually doesn't take any longer than an hour to full charge from about 10-20%,so its super fast charging, and also, my phone is SUPER HOT RIGHT NOW during charging, its like not melt anything hot but really hot nonetheless, I'm using it while its charging and it only gets hot when I charge it
    My phone is the same. It charges from 10% to full in under an hour and gets extremely hot in the process. I'm having battery discharge problems too. I can't get the phone to last more than 14 hours in standby. I tried factory resets, switching SIM cards and a day in flight mode but the phone discharges at a minimum of 7% no matter what. Worse still, I sent the phone to a service centre (Flextronics in Canada) and they sent it back in the same condition. They claim to have installed a new battery but nothing has improved. A friend off mine gets over 2 days of battery life from his 1020 when in standby. There are definitely some defective units, but good luck trying to get Nokia to admit that.
    11-17-2013 11:11 PM
  23. reconrevelations's Avatar
    My phone is the same. It charges from 10% to full in under an hour and gets extremely hot in the process. I'm having battery discharge problems too. I can't get the phone to last more than 14 hours in standby. I tried factory resets, switching SIM cards and a day in flight mode but the phone discharges at a minimum of 7% no matter what. Worse still, I sent the phone to a service centre (Flextronics in Canada) and they sent it back in the same condition. They claim to have installed a new battery but nothing has improved. A friend off mine gets over 2 days of battery life from his 1020 when in standby. There are definitely some defective units, but good luck trying to get Nokia to admit that.
    from when I went to sleep last night at 90% I woke up at 83% (EVERYTHING disabled) I also removed a ton of games last night and disabled alot of features, if I do anything else I won't be able to use my phone. I'm getting very annoyed because I love this phone very much, I just don't know what else to do anymore
    11-18-2013 06:03 AM
  24. nehmek's Avatar
    90% to 83% overnight sounds amazing! I go from 100% to 60% when I wake up 6 hours later
    11-18-2013 08:04 AM
  25. reconrevelations's Avatar
    90% to 83% overnight sounds amazing! I go from 100% to 60% when I wake up 6 hours later
    you need to completely discharge your phone 3-5 times and NEVER leave your phone on charge over night because you don't wanna overcharge it, try to do it in the morning asap the phone charges very very fast, follow those and your life should be quite better
    11-18-2013 10:21 AM
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