1. Gheda's Avatar
    I purchased my 1020 yesterday ... My battery would go from 92% to 46% in 1 hr 30 mins with light usage, I have glance off, background tasks off, brightness is low, bluetooth off, nfc off.

    Should i return my phone?
    11-17-2013 12:58 AM
  2. mariusmuntean's Avatar
    What carrier do you have? Have you installed any apps?
    11-17-2013 01:14 AM
  3. ttsoldier's Avatar
    define "light usage"
    11-17-2013 01:15 AM
  4. bozza72's Avatar
    check your settings and see if your on 4G & change it to 3G
    11-17-2013 01:28 AM
  5. Gheda's Avatar
    By light usage, I mean just browsing for like 10 minutes then turned WiFi off, then locking it. I have basic apps liike 6tag, uc browser and accuweather. etc.. and I am on 3G not 4G...

    I also noticed that my phone fully charges within 1 hr, the battery would read 100% for about 10 minutes and then drops to 92% and starts dropping from there.. I also charged my phone at night, unplugged it when it reached 100% and turned it off, this morning when I turned it back on it was at 90%
    11-17-2013 01:46 AM
  6. mariusmuntean's Avatar
    Hmm this is not normal. Try a reset from settings about. If it's still like this you should get it to a Nokia Care Center.
    11-17-2013 03:27 AM
  7. Ram prasath's Avatar
    just do the hard reset ( power button and the volume down button - press it for 20 seconds). Then the problem will be solved
    11-17-2013 03:33 AM
  8. Gheda's Avatar
    I reset my phone to factory settings, and this seems to have solved the issue :)
    11-17-2013 04:30 AM
  9. mariusmuntean's Avatar
    Glad you solve it
    11-17-2013 11:16 AM

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