12-11-2014 01:49 PM
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  1. izik770's Avatar
    Update: I'm still waiting for someone to contact me from AT&T - izik's method


    Hopefully I get to somewhere this time.
    I waited almost a week for a phone call, and 2 more days after that call to have my unlock code.
    if they sent you a case # be sure they will call you back!
    astroXP and vimukthi999 like this.
    12-31-2013 12:48 PM
  2. vimukthi999's Avatar
    got a respond back

    On Tuesday, December 31, 2013 10:13 PM, ATTMobility Responds <ATTMobility.Responds@att.com> wrote:
    Thank you for contacting AT&T regarding your unlock request. We now have a self-service unlock process. Please visit https://www.att.com/deviceunlock/ to submit your request.


    Please review the terms and conditions that include: wireless or account number associated with the phone. In addition, all contract obligations, including term commitment, associated with the device to be unlocked have been fully satisfied. Additional information regarding the unlock request requirements are contained on the website. You will need to agree to the terms and conditions at the bottom of the page. After agreeing to the terms and conditions, you will need to fill out the requested information.

    You should receive a response within 5 to 7 business days. Failure to complete all information may result in a delay or the unlock code not being available.

    AT&T reserves the right to deny any unlock request that it concludes would result in an abuse of this policy or is part of an effort to defraud AT&T or its customers. AT&T further reserves the right to alter this unlocking policy at its discretion without advance notice.



    Office of the President
    Please consider the environment before printing.


    izik u think this is good begining?
    12-31-2013 11:58 PM
  3. izik770's Avatar
    Yes. i got the same one. just reply back as i said on the email.

    Guys it is very important to carefully read all the instructions i sent by email. each step.
    01-01-2014 06:50 PM
  4. jenia90's Avatar
    I bought the phone on eBay for 780$ with the camera grip. I don't live in the US. When they asked the proof of purchase I just gave the a screenshot of my PayPal invoice indicating how much I paid and to whom. The rep told me that usually they don't approve unlocks to people who buy the phone from 3rd party resellers like eBay, Craigslist, etc.
    So maybe I did get lucky ,but anyway this method works perfectly (not just for me).

    Sent from my Nokia Lumia 1020 Tapatalk
    01-01-2014 11:18 PM
  5. learntopop's Avatar
    I got a different email (with a case number already attached) of course telling me to go to the unlock site (they are under the impression I got my phone via amazon when I got it from negri). So I replied back as izik said... waiting to hear back... hopefully tomorrow.
    01-02-2014 03:11 AM
  6. vimukthi999's Avatar
    got 2 responds from at&t

    G.H.Vimukthi sampath
    NO 29/14
    kacchiwatta road,
    magalle,
    galle
    sri lanka
    80000

    RE: Case Number: CM20140102_79961940


    Dear Mr. Vimukthi sampath



    Recently, the Office of the President received notification that you have filed a complaint regarding issues with a wireless phone you purchased. We regret any inconvenience you have experienced.

    AT&T Policy identifies that the unlocking of a device can only be done for current or former customers. The policy also states that the device must be one that was sold for use on the AT&T network. In this case, the phone imei you gave me has no record of ever having been sold or used on the AT&T Network. If you have a receipt of the purchase from an AT&T authorized sales venue I may be able to assist you further.




    Respectfully


    Gary J. De Haven
    Office of the President
    AT&T Mobility

    then again this,,

    In order to use a cell phone on any ATT system a sim card must be used. The phone will not work without it. I am not sure this device was ever even part of the ATT sales inventory, as I show no record of it. Without that I cannot provide an unlock code, and in fact if it was never part of ATT inventory there would not even be any code for us to provide.

    Gary

    hmm????
    01-03-2014 11:59 PM
  7. Games Goblin's Avatar
    Would someone be kind enough to PM me izik's method? I sent him a PM, but it seems there may me a lot of PMs like mine which may be difficult for him to reply to all.
    01-06-2014 10:42 AM
  8. izik770's Avatar
    Sent you PM
    01-06-2014 05:14 PM
  9. Howard J Kim's Avatar
    i pmed you with my email
    01-06-2014 10:50 PM
  10. vimukthi999's Avatar
    i think i'll be getting my unlock code very soon from izik method,,
    thank you izik,,you are grate human being,,
    01-06-2014 11:46 PM
  11. vimukthi999's Avatar
    yaaaaaaaaah,,,im so happpy...thanks izik,,i just got unlock code for lumia 1020 at&t..worked fine,,,

    be patience with izik method,,u will get successs,,
    01-07-2014 11:53 AM
  12. jowza's Avatar
    Hi Izik, please could you send me a PM with your instructions. Much appreciated.
    01-07-2014 02:34 PM
  13. Phoquetopus's Avatar
    Could you PM this to me as well?
    01-07-2014 07:13 PM
  14. vimukthi999's Avatar
    ok guys i think this very interesting this is the message i got along with my code,,from at&t,,

    Mr. Vimukthi-Sampath,

    AT&T was unable to produce the unlock code for your device, however we have succeeded in getting it from Nokia.
    The code is
    01-07-2014 10:34 PM
  15. learntopop's Avatar
    Still haven't heard back. Emailed the contact for my case number again yesterday, still no response. I'll probably have to start from the beginning again...
    01-07-2014 10:57 PM
  16. vimukthi999's Avatar
    here is my journey so far,,

    im living sri lanka,bought a lumia 1020 att from ebay,,cost me 455 $ ,,luckey enough seller only has opend the phone for some pics,,sent with full box and set ,,
    tried to get help from seller get it unlock but he said couldn't do it,,fair enough he never mention that he will help or its unlocked,,so i stop bothering him at once,,

    search everywhere for unlock even tried paid some sites but all of them can't do it,,

    here i saw izik method ,thought nothing to loose ,,give a try,,

    for the att i said whole my story,,that i bought for ebay and all,,

    i was getting worried that they will not provide me unlock code,,

    then i was shocked rep said (att president office)that he can't find a unlock as my phone got no any record in their system,,
    infact the case is seller never even use att sim to my phone,,
    but then again i called rep directly (president office ),,
    i just only said pls help me to unlock this phone (more politely) lucky for me at that he was looking to my mails that sent,,
    didn;t even tell my case number,,
    he kind a promised he will get back from a mail,,

    few hours later i got this,,

    Hello,

    Thank you for responding to me.

    I am sorry I did not yet have anything to tell you when you called me, I had just looked at your email a couple of minutes previously. We are working on getting an unlock code at this time. The system we use is not providing me with an unlock code. I am going to try to get it from the manufacturer. I am sorry for the delay.

    Gary


    worried,,but was hoping for the best,,

    next day the most happiest thing happend

    Mr. Vimukthi-Sampath,

    AT&T was unable to produce the unlock code for your device, however we have succeeded in getting it from Nokia.
    The code is


    feeling so relax now,,

    good luck ppl..don't loose hope,,
    learntopop likes this.
    01-08-2014 12:26 AM
  17. jokoluhur's Avatar
    Thanks Izzi,


    i just unlock my 1020.. i submit the email on dec 31 and they respond and give me the unlock code last night.


    Awesome
    01-08-2014 04:47 AM
  18. izik770's Avatar
    Guys please: feel free to tell everyone the way, but please DO NOT DO IT IN PUBLIC ! ! !
    Belive me, you don't want them to block the only open channel we have left.
    I didn't post here, ON PURPOSE.
    01-08-2014 07:39 AM
  19. ssapre's Avatar
    sent you PM.
    01-08-2014 09:42 AM
  20. Dezires's Avatar
    so i checked att.com/unlock today and it looks like my Nokia 1020 imei works now...(used to be "This device is currently unloackable..") anyone else notice this?
    01-08-2014 10:37 PM
  21. astroXP's Avatar
    so i checked att.com/unlock today and it looks like my Nokia 1020 imei works now...(used to be "This device is currently unloackable..") anyone else notice this?
    OMG! You're right. It used to display the same message before to me :O
    01-09-2014 12:25 AM
  22. Ukyo's Avatar
    Yeah I found out last week and already had a friend submit a request. It's currently pending so hopefully it'll get unlocked.
    01-09-2014 12:43 AM
  23. vimukthi999's Avatar
    so i checked att.com/unlock today and it looks like my Nokia 1020 imei works now...(used to be "This device is currently unloackable..") anyone else notice this?
    yeaah,,,i noticed that tooo
    01-09-2014 01:08 AM
  24. Victor Tribal's Avatar
    That,s because AT+T is plain greedy.This is not just recently either, i had problem with them not wanted to give unlock codes going back about 8 years when i was using them,now i,m on T-Mobile.They used to say and it sounds like they still do-lying that only Nokia has the codes and if i call Nokia they say AT+T has the codes which i presume is the correct answer.If i can remember back then only the higher end ones can,t be unlocked by 3rd party,now it seems like they stopped all the codes.But T-Mobile is not like that,even though it doesn,t apply to me since i have a factory unlocked Lumia 1020 they said they will unlocked a phone bought fron them no problem and free of charge,only stipulation is phone is in use for 45 days-no runarounds,hassles.Perhaps it,s great the US govt stopped the attempted merger by AT+T with T-Mobile-that would be a disaster!
    I had the same problem when i switched to T-Mobile,picture sending but not with reception or texts and that was my previous phone-Nokia N8.I went to T-Mobile a few times and they tried but could not correct it.After i got my 1020 i just put in the new Microsim and everything was fine,pictures,etc without doing anything.I,m going to use my N8 in Columbia in a few weeks so i,ll know then if that problem still exists,love to use my 1020 but my Columbia sim is not a microsim
    01-09-2014 03:38 AM
  25. Victor Tribal's Avatar
    I bought the phone on eBay for 780$ with the camera grip. I don't live in the US. When they asked the proof of purchase I just gave the a screenshot of my PayPal invoice indicating how much I paid and to whom. The rep told me that usually they don't approve unlocks to people who buy the phone from 3rd party resellers like eBay, Craigslist, etc.
    So maybe I did get lucky ,but anyway this method works perfectly (not just for me).

    Sent from my Nokia Lumia 1020 Tapatalk
    You paid way higher than the going rate for an unlocked version would go for on ebay,there were many when i looked at the time-2 months ago which was lower priced-factory unlocked.Make sure you get factory unlocked version in futureAT+T unlocked can still have issues with other functions outside of talk.,I just wanted to see device before i buy so i bought mine out of the country when on vacation
    01-09-2014 03:45 AM
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