1. Hieu Tran3's Avatar
    Hello,

    When I change aspect ratio from 16:9 to 4:3, there is a slightly visible line goes across the screen of the phone appear. The picture came out with the same problem, a thin line (black/yellow) on the screen. I tried reset the phone, reset camera, problem still exists. Anyone knows what it is?windows-phone_20131123_17_18_42_pro.jpg
    Last edited by Hieu Tran3; 11-23-2013 at 08:26 PM.
    11-23-2013 08:14 PM
  2. PB_H's Avatar
    I'd say it's a scratch on the lens, does it appear top to bottom (if you rotated screen) when you shoot portrait
    mode 4:3 or does it appear across the screen left to right?
    11-23-2013 08:55 PM
  3. Hieu Tran3's Avatar
    It only appears in 4:3 mode, either in a straight position or portrait.When i switch to 16:9, it does not have the problem at all.
    11-24-2013 12:31 PM
  4. PB_H's Avatar
    It only appears in 4:3 mode, either in a straight position or portrait.When i switch to 16:9, it does not have the problem at all.
    Does the line change positions, in that picture it's horizontal when you turn the phone to take a picture in portrait mode
    is it at the bottom of the screen or is it vertical? ... 16:9 cuts off some of the image so that's why you don't see it in that format
    as this demonstrates.
    16_9_4_3.jpg
    11-24-2013 04:01 PM
  5. Hieu Tran3's Avatar
    When I change the position, the line is vertical and appear on the left side. It does look like there is a scratch. Do you think it is really matter to take picture in 4:3 mode? The only thing difference is that in 4:3 mode I will be able to take 38 megapixel camera while only 34 megapixel for 16:9 ration. The difference is 4 megapixel.
    11-25-2013 09:38 AM
  6. PB_H's Avatar
    The format is different, the shape of the image is different, 4:3 is like old TV, 16:9 is widescreen, you can take an image anyway you want, but in 4:3 you'll have that line in the image, I'd call Nokia and ask what they suggest or just contact your carrier and exchange the phone, it's really up to you.
    11-25-2013 12:18 PM
  7. Hieu Tran3's Avatar
    Thank you!
    11-25-2013 01:03 PM

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