1. jkrstrange's Avatar
    my L1020 has no sound for no reason.
    -when there are incoming calls, it will rings. it has the ringing sound. but when i pick it up, i don't hear anything. but if i turn on the speaker, only then i can hear it.
    -i tried play some songs, there is also no sounds.


    how to fix it?
    11-26-2013 06:46 AM
  2. DBDev's Avatar
    Sounds like the small speaker for your ear is broken. I would send it back.
    11-26-2013 11:17 AM
  3. jkrstrange's Avatar
    Sounds like the small speaker for your ear is broken. I would send it back.
    are you sure?
    it is like being turned off.
    because after it's back to normal, i tried some calls. the sound is normal, is crystal clear. there isn't any sign of it broken.

    its the same for the speaker on the bottom as well.

    i can't be sure.
    11-27-2013 05:14 AM
  4. mmohn01's Avatar
    Try checking to see if "flip to mute" under the audio setting is turned on. That might be your issue if it works until you pick it up.
    11-27-2013 09:15 AM

Similar Threads

  1. problem with OTA in lumia 720
    By raxy21 in forum Windows Phone 8
    Replies: 3
    Last Post: 11-26-2013, 06:19 AM
  2. Ringtones+Sound Problems
    By ARUN G K in forum Nokia Lumia 720
    Replies: 14
    Last Post: 11-26-2013, 05:37 AM
  3. I can only get Edge speed on my 1020 (909?)
    By Flaurehn in forum Nokia Lumia 1020
    Replies: 2
    Last Post: 11-25-2013, 11:59 PM
  4. Replies: 13
    Last Post: 11-25-2013, 10:37 PM
  5. Lumia 1020 AMOLED Black Quality
    By Moiz Mian in forum Nokia Lumia 1020
    Replies: 2
    Last Post: 11-25-2013, 09:44 PM
LINK TO POST COPIED TO CLIPBOARD