06-27-2017 08:43 AM
39 12
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  1. Rashid Munir's Avatar
    here is link i found for xeon flash and camera Nokia Lumia 1020 Xenon Flash
    05-02-2014 02:21 PM
  2. offthahorseceo's Avatar
    thats odd Rashid.

    I have run the camera multiple times, though initially it wouldnt open either. i have tried using the video feature with recording light with no success. I have downloaded and used multiple flashlight apps to no avail.

    Im either going to try to update to the 8.1 or DOWNGRADE to Amber

    can anyone point me to an amber firmware?
    05-02-2014 03:48 PM
  3. Jon_F's Avatar
    For anyone else who is having this issue, it started for me after I dropped my 1020 into my spa. I replaced the xenon flash module with a unit purchased from eBay and the phone is working fine now. While the light was on constantly, I was able to take pictures but I was getting glitches and freezing with anything that used the focus assist light including the flashlight app I was using.

    Quite a bit of water got into the back of the case (camera side) and I had to clean off some corrosion from the aluminum inside with alcohol and a Q-tip. But all seems to be working well, including the screen, all the buttons, speaker, microphone, and headphone port, thankfully! The phone is surprisingly easy to take apart.
    06-10-2014 12:29 AM
  4. offthahorseceo's Avatar
    can you link that part?
    07-20-2014 10:02 PM
  5. George Del's Avatar
    i have the same problem too...i tried soft reset and nothing happend...factory reset din t worked too...what can i say i m dissappointed, i hope nokia service solve my problem, but im really dissapointed
    07-23-2014 06:48 PM
  6. thegiwi's Avatar
    I am trying the battery drain trick now to see if it fixes the assist lamp stuck on issue. Only thing is it's been 15 hours since my phone dies and the thing is still on! I will post an update here on how it goes, failing that I will try soft then hard reset
    01-18-2015 04:16 PM
  7. abhishek2d's Avatar
    my device is in warranty but they are saying its a liquid damage, Can any one tell how they got their device repaired ?
    08-27-2015 02:00 AM
  8. Shakil Arshad's Avatar
    Hi,

    I have same problem, small LED at camera is always on. Camera is not working with error code: 0x000003EA, Soft reset, hard reset, Windows phone recovery to W 8.1 didn't work. Updated to W 10 in July-2015 and camera worked smoothly for 03 months. Any idea to get rid off this issue.
    09-13-2015 05:18 AM
  9. 1cbenson's Avatar
    I've had a similar story to others on this list. Overnight, for no apparent reason, the focus assist light is stuck on and the camera doesn't work. Reseting the phone doesn't fix anything.

    Has anyone had any resolution to this problem other then hardware fixes? and if not, how hard is it to fix this yourself? Or where is a good place to get it fixed?

    The phone is about 2 years old now. It's time for a replacement but the new lumias don't come out until November.

    Thanks
    10-19-2015 10:17 AM
  10. yurais's Avatar
    People

    Did someone managed to fix this?

    received one phone today in my shop with this issue and I have no idea how to fix it or workaround.

    the light is always on, I have dismantled the whole phone, disconnected the battery, and as soon as you just plug the battery connector, the light goes on.

    evidently showing something is shorted.
    01-21-2016 05:18 PM
  11. Tulio Alfonsi's Avatar
    Well, after 2 years without any issue at all, today, while listening to an audio on WhatsApp, my LED Focus turned On and nothing to do then..
    So, only method is to procure the spare part and replace? REGARDS!
    03-26-2016 12:06 AM
  12. AlyssaMotts's Avatar
    Did anyone solve this problem? And how?
    Same thing happened to me last week and I've tried anything ( hard and soft rested, drain battery, FA manually off) and I guess is a hardware problem. I was using whatsup when I noticed the light...
    I am in Thailand right now and I don't know where I can find a Nokia service. Please advice

    PS: no warranty and 2 different service shops tried to fix this and it cost a lot and did nothing. Someone told me that I need to change the flash module and try to charge me 100$ for it( I've google it and it cost maximum 10$) and I really need an fair advice.
    Thank you!
    08-07-2016 04:22 PM
  13. Akuma Akuma's Avatar
    Hello, I'll give you a solution that worked without even opening the phone nor doing any hard reset.

    This problem started to happen me today. I observed that not only the led light was constantly on, I also found that the lens internal shutter cover was opened, like if I were taking a photo or video.
    Remember that the led light is always on when you're recording a video and it's like this function would have been stuck or hanged and that's why you can't use any camera function while this annoying issue hapens.
    But remember also that this is a phone with Windows on it, and how do you fix most of problems in Windows? yes! rebooting it. The problem here is that it also involved a hardware component, so in this case you need to turn it off. But how? the shutdown button doesn't really do a real shutdown... so? well the answer is clear letting the battery drain to make a real shutdown.
    Before starting with "buah! I also tried that and it doesn't work" I will tell to all that people that it didn't worked for you because you really didn't drained the battery completelly to 0%.

    When you discharge this phone with this problem, it will go through some phases till it's completelly discharged:

    - First phase: the phone is turned off but that light still remains. This is a proof that the battery still has some charge. You must continue discharging it by trying to power on again the phone constantly.
    - Second phase: because of doing the manual discharge, you keep trying to power the phone constantly. It'll try to start vibrating, showing the operator logo and finally it will power off showing a red battery indicator. In this phase, the led light will get off after many startup trials.
    - Third phase: in this phase the led backlight is off and the phone won't try to boot even if you press the power button some seconds, but if you try it about half an hour or an hour, the battery memory will give it enough power to let it try to boot again. You must keep trying to boot it each hour and after that hour the phone doesn't try to boot, leave it 1 half a day and try it again. Continue doing that till you see that leaving it a complete day without trying to boot and you see that even trying again doesn't try to boot... YOU GOT IT!!! the battery is completelly discharged.

    Now, you can connect and charge the phone normally, the light won't keep on constantly.
    To close the shutter camera cover, just open the camera app (yes, it'll work again) and close it. The lens cover will be closed.

    And that's all folks!!! I hope it also work for you.
    10-16-2016 06:40 PM
  14. footdown's Avatar
    This may help someone out there. I had issues with my Nokia 1020 after it got wet, long story short. I got the phone to boot up and recovered everything from it, but the autofocus light was always on even if the phone was off. None of the camera apps would work either. I trawled the internet looking for answers but nothing really helped.

    I had replaced the flash unit on the phone as I thought maybe the water had done something to the capacitor on the flash unit. So I had tried everything from soft reset, software reset, hard reset run the battery down nothing worked.

    I then approached the supplier of the flash unit and had a replacement unit sent out. I fitted it and everything is back to normal and exactly how it should be.

    So it would appear that my first thought was correct and I was right to replace the flash unit had I not been supplied a defective unit all my problems would've been dealt with by a simple replacement and not all the hassle of backing up and resetting multiple times.

    Hope this helps anybody that refuses to give up using a 1020
    06-27-2017 08:43 AM
39 12

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