1. demonntl's Avatar
    I suffer a serious bug with lumia 1020 GDR3.

    The sms disappear randomly and there is no way to find it back. But the case is very complicated.

    Describe as below:

    Day 1: i get some sms
    Day 2: all the sms from day 1 disappear, i get some new sms
    Day 3: all the sms from day 1 just come back but the sms from day 2 disappear.

    I check the time setting, it is auto. and there is no way i can find back, the problem happens with all of my contact who sent me sms in 03 day.

    Any one know how to deal with this ?
    12-24-2013 09:18 PM
  2. isicles's Avatar
    Try the soft reset by holding down volume + power button till the phone vibrates
    12-25-2013 12:19 PM

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