1. Stian106's Avatar
    hi.
    i bought a lumia 1020 3-4 months ago. After 5 days the screen broke while it was laying still. Just a small crack and a piece of glas was laying on top the screen. tokk it to the dealer, but they refuse to change it, cause they ment i have damaged it.
    I have been fixing screens myself on several nokia phones before. i ordered i brand new screen with digitizer and changed it. Now the phone turns on, but the screen is all black, exept the 3 buttons on the bottom.
    I have tried soft reset and hard reset, nothing works.
    The phone works perfectly exept it doesnt show nothing. i can turn it on and off, set the screen lock and unlock it. Its like a blind mans phone.

    Anyone have a suggestion for my problem?

    -stian-
    01-08-2014 11:14 AM
  2. Kris Simundson's Avatar
    open her back up and make sure all the connections are solid
    01-08-2014 02:36 PM
  3. Stian106's Avatar
    i have done it 3 times. everything is perfect!. the screen function, but shows nothing..
    Can it be that a new screen need to be "programed" into a new phone?
    01-09-2014 02:12 AM
  4. Stian106's Avatar
    it doesnt show anything with the old screen either....
    01-10-2014 04:16 AM
  5. Stian106's Avatar
    no one? anyone know who might know? any ides?
    01-15-2014 04:19 AM
  6. ktl88's Avatar
    it could be that the new screen is also damaged. I believe you can return the screen if it does not work within a few days.
    Try returning and getting a new screen.

    Edit: Or may be while changing the screen u might hav damaged some connector pin or cable.
    01-15-2014 04:29 AM
  7. Stian106's Avatar
    but the old one doesnt show anything either, it only has a small crack. when i first disambly i pulled of the battery before i pulled of the screen, then the cam. i waited almost a month and a half before i received the new screen. so the phone was witout the screen for that time.
    01-15-2014 04:30 AM
  8. T1Cybernetic's Avatar
    Just a thought but it could have damaged something else in the phone with the battery being connected? That is the reason I didn't attempt to fit mine myself.

    I haven't had much luck with my screen lately as I broke one too :( But I sent it off to Nokia for repair and hopefully I should hear from them soon!
    01-15-2014 04:21 PM
  9. Stian106's Avatar
    the battery has been disconnected all the time. the first thing i disamble, and last thing i connect when changing screen.. realy starting to hate lumia`s!!!!
    01-16-2014 02:47 AM
  10. arni99's Avatar
    Maybe this instruction helps:
    01-16-2014 03:43 AM
  11. Stian106's Avatar
    Thats the instruction i followed when i changed the screen. did exactly like this guy. its like my phone doesnt recognise the new screen. and neither the old one
    01-16-2014 04:04 AM
  12. psyboy84's Avatar
    I have the same problem. probably we have damaged the display connector. now I am left with a non functioning phone, a good screen and a broken one. Did you figure anything out?
    10-10-2015 12:34 PM

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