1. Mike_J's Avatar
    I convinced a friend to move from the iPhone world to WP8 - he loved my Lumia 1020 photo's.
    Anyhow he purchased the Lumia 1020 - loves the phone but has a weird iPhone legacy issue - all his friend now when they text him with their iPhone's their phone use imessage to send the text message as their phones think they are sending to an apple iPhone. He can send them a text message but when they reply he does not receive anything as their text are sent as an imessage.

    All his friends are telling him it is an issue with his phone and he should just go back to an iPhone - he wants to stick to the Lumia 1020

    Anyone else come across this issue and how do you tell people to fix how he is save in their phone?
    01-28-2014 06:33 PM
  2. Alex Rodriguez Jr.'s Avatar
    Weren't people just contacting AT&T to fix this on the network side?
    01-28-2014 06:37 PM
  3. SwimSwim's Avatar
    If he still has an iOS device with iMessage, I think he can go into the iMessage settings and chose, "Let people contact me at..." an simply remove his phone number from the options. I haven't used an iOS device in awhile, but I'm 72% it's that easy. Have him try it and see how it goes.
    xandros9 and alexander1010 like this.
    01-28-2014 06:39 PM
  4. mixxxk's Avatar
    Try telling the people with the iPhone to delete the message threads from ur pal with the 1020, cuz if the thread started with the iPhone and now coming from a 1020, the iPhone may still try to use imessage.
    01-28-2014 06:39 PM
  5. Matt Bee's Avatar
    If he still has his iPhone tell him to power it on, connect it to WIFI, and go to his settings, messages, and turn off iMessages with the toggle switch. That should take care of it :)
    01-28-2014 08:04 PM
  6. Mike_J's Avatar
    Turning it off on the iPhone seems to be the obvious answer - will let him know - Thanks
    01-28-2014 08:20 PM
  7. SKMitchell's Avatar
    This isn't an issue with the S4. It's a well documented problem on Apple's end. Some backstory is documented here on Mashable:
    Will Apple Ever Fix the iMessage Text-Killing Problem?

    If you research for fixes on Google you'll find that people recommend to:

    None of these work 100%. Even if your friend does them all, they'll still lose messages to iMessage. I've had first-hand experience with many friends & family (mostly on Galaxy S4s) that haven't been able to completely solve this one. I suppose it couldn't hurt to put in a call to Apple but, seeing as they already lost your friend as a customer, I'm not sure they'd be very responsive.
    xandros9 likes this.
    01-28-2014 09:01 PM
  8. MikesChevelle's Avatar
    That is correct, if you do not switch off iMessage you will have this issue
    01-28-2014 09:17 PM
  9. Kubiubo's Avatar
    Ah yeah, I had the same problem when I first switched, I had to reinsert my SIM into the iPhone and turn off iMessage, and then I had to unregister my iPhone through the Apple website. Eventually, in a few hours or so, the problem went away.
    01-28-2014 09:26 PM
  10. Michael Swords's Avatar
    I have had this same issue and resolved it following these dame steps. Now everything is great.....EXCEPT for group messaging. Has anyone else noticed that when group messaging with iPhones that this issue pops up again?

    I just got a 1020 and my only problem is that I can't receive group messages from my friends because it tries to send to iMessage still. Is this a server-side problem with apple or is there a way to fix/work around this?
    02-17-2014 07:44 PM
  11. Keith Petrovich's Avatar
    You need to call apple and have them disconnect his number from that Imessage account. It happened to my girlfriend when she went to android, we couldn't send her messages because our phones thought she had an iphone still. Of course, I dont have an Iphone anymore, I got my sexy 1020 :D
    Rob Mulally likes this.
    02-17-2014 08:32 PM
  12. Michael Swords's Avatar
    I went through that whole gambit. I send and receive 1 on 1 messages just fine, bit my group messages with iPhones don't come through. Even though my number isn't associated and more kt still tries for iMessage
    02-17-2014 11:52 PM
  13. Michael Swords's Avatar
    Just wanted to update. It seems that for most of my contacts, group messaging has started to work. Either something updated server side or I had my friends force the text messages through enough times.

    If anyone is still having this problem. Just make sure you let your friends know to be sure to send you text messages until their iPhones recognize your non iPhone. Seems to have worked for me.
    02-27-2014 08:09 AM

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