1. Stephen Quinn's Avatar
    When viewing my phone's images via the computer I can only see JPG files, not DNG.

    Can someone tell me why or are the DNG labelled as JPG?
    01-30-2014 09:52 AM
  2. potatopower's Avatar
    The DNG file should be in the camera folder with a .dng extension.
    You won't be able to view the DNG images before processing and converting them to JPEG.
    01-30-2014 10:39 AM
  3. JW888's Avatar
    You need to use a data cable to connect to the pc as a U drive, then you can see the RAW file on the camera roll.
    When viewing my phone's images via the computer I can only see JPG files, not DNG.

    Can someone tell me why or are the DNG labelled as JPG?
    02-01-2014 01:01 PM
  4. spectre51's Avatar
    Just to make sure you changed the camera setting to take dng high res photos instead of jpg high res right?

    Sent from my Lumia 1020
    02-01-2014 02:14 PM
  5. Stephen Quinn's Avatar
    Yep, the setting says:
    JPEG (5MP) + DNG (34MP)
    02-04-2014 03:31 AM
  6. spectre51's Avatar
    How are you viewing them on the computer? Through windows explorer or through an app?

    Sent from my Xperia Tablet Z
    02-04-2014 08:45 PM
  7. Stephen Quinn's Avatar
    How are you viewing them on the computer? Through windows explorer or through an app?

    Sent from my Xperia™ Tablet Z
    Windows explorer yeh. It opens automatically with windows 7 :)
    02-07-2014 01:37 PM
  8. Stephen Quinn's Avatar
    Still having issues locating DNG.
    02-13-2014 06:12 AM
  9. Ukyo's Avatar
    Try changing the setting to something else and then changing it back to the DNG setting and take a few pics.
    02-14-2014 12:58 AM
  10. GPendolino's Avatar
    Hi!

    I was having the same problem but I was able to fix it (with the help of a Nokia agent over the phone).

    Like me, you probably aren't getting the DNG option when you go to the settings. I was getting this:

    "JPEG (5 MP) + (34 MP)"

    It doesn't actually say DNG anywhere in the setting.

    This is why when I would access the photos on my PC, there were just two versions of the JPG (high and low resolution).

    Turns out I had to update the camera app.

    EVEN though my phone was shipped to me with the black update, the camera app itself needed an update.

    After that I saw the DNG option in the settings.

    Do this and you'll find your DNG files right where you'd expect them :)

    And they truly are RAW files btw... I opened one up in CS6 and I was able to do all the Camera Raw adjustments I can do with my Nikon RAW files.

    I hope that helped.
    02-14-2014 07:47 PM

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