1. Thomas miller7's Avatar
    I let my lumia 1020 go completely dead, now it wont power back on even after charging for 3 hours... I tried the hard and soft resets and nothing...
    The same thing happened last month and I took it to a local att and they "rebooted" it and it worked!?!?! Were they doing something different than holding the volume down and power/volume down, power, and camera buttons??
    03-10-2014 10:04 AM
  2. amrut_m's Avatar
    Hold the power and volume down button till it vibrates.
    Can you see the capacitive button lights ?

    Happens on my 1020 in between without any reason.

    Trick is use the above combination again and again until it comes back to life,
    03-10-2014 10:41 AM
  3. Crasstoe's Avatar
    Hold the power and volume down button till it vibrates.
    Can you see the capacitive button lights ?
    Since Lumia Black I haven't had to do this once, however I had to once when I first got the phone. You may have to hold for anything up to 15 seconds.
    03-10-2014 04:23 PM

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