1. alekswithkz's Avatar
    Focus assist light wont turn off even when I manually turn it off.

    Any idea what could be wrong?
    04-20-2014 09:11 PM
  2. Himanshu Chowdhary's Avatar
    that must be flash fired when you capture a photo
    try to disable both of them.
    04-20-2014 09:26 PM
  3. alekswithkz's Avatar
    Unfortunately this doesn't help :(. I've done a soft reset and a hard reset. In addition I've drained the battery, but the little round light on the back is still on :/.
    04-20-2014 10:01 PM
  4. Himanshu Chowdhary's Avatar
    You should now try contacting the nearest nokia care centre
    alekswithkz likes this.
    04-20-2014 10:30 PM
  5. Ed Boland's Avatar
    You've done a hard reset and the LED flash is still stuck on? Obviously defective... Return to where you purchased it!
    alekswithkz likes this.
    04-20-2014 10:31 PM
  6. alekswithkz's Avatar
    I checked and it looks like my warranty is still valid. I was prompted by my carrier to update to 8.1. does this void the warranty?

    Thanks!
    04-20-2014 10:48 PM
  7. Himanshu Chowdhary's Avatar
    It may void your phone warranty if you have dev preview installed,since wp 8.1 isn't seeded to carrier/final build. You may flash your phone by nokia recovery tool to downgrade to wp8. Else if you are still on 8 go ahead and ask for replacement, you may have a faulty device mate
    04-20-2014 11:18 PM
  8. Ed Boland's Avatar
    Carriers will not "prompt" anyone to "update" to the 8.1 Developer Preview. If you have the 8.1 dev preview, you did it yourself...
    04-21-2014 07:34 AM
  9. alekswithkz's Avatar
    Got it - I received a message that said an update was available and assumed it was from carrier. Thanks for all the tips :)
    04-21-2014 11:18 AM
  10. offthahorseceo's Avatar
    I actually have this issue as well.

    I have tried everything. Soft reset, hard reset, wipe, reload OS, let battery die.

    Even with the battery dead the LED stays lit.

    Its pretty ridiculous to say the least.

    did updating to 8.1 fix anything?
    04-22-2014 09:57 PM
  11. purevieweve's Avatar
    04-24-2014 09:03 PM
  12. purevieweve's Avatar
    So...we're dying to know. Does the 8.1 upgrade fix the light problem?
    04-25-2014 08:39 PM
  13. offthahorseceo's Avatar
    i havent installed the 8.1 update as im not a dev and didnt think it was possible to install unless youre a dev
    04-26-2014 09:47 AM
  14. Jon Manalo's Avatar
    This is happening to my 2 days old lumia 1020 I cannot turn the focus assist lamp on. I wonder how this can be fixed! I am so stressed now.
    04-28-2014 05:50 AM
  15. Rashid Munir's Avatar
    i updated wp8.1 on 25th Apr, everything was good. Today i am facing same issue. at least there should be some solution to turnoff light to use it as a phone.
    04-29-2014 11:47 AM
  16. offthahorseceo's Avatar
    so was the problem there BEFORE you updated to 8.1?

    if so you say 8.1 fixed it but then it came back?

    if so, we now know its not a software issue.
    04-29-2014 01:08 PM
  17. bmcfadd's Avatar
    My 1020 only has this problem AFTER installing the 8.1 dev preview. I'm not really interested in flashing it back to 8.0. Hopefully I won't have to wait for new carrier firmware.
    purevieweve likes this.
    04-30-2014 09:04 AM
  18. offthahorseceo's Avatar
    bmcfadd how long have you had your phone?
    04-30-2014 02:57 PM
  19. DrDon's Avatar
    Came back to see if anyone's figured this out, yet. On my second 1020 and, after a month, it's developed the same issue. Win 8.1 Update1 on this one. Previous 1020 is Win 8. Both now have stuck focus lights. REALLY don't want to disassemble the phone.
    09-05-2014 10:12 PM
  20. Felix Rodriguez Peralta's Avatar
    Hello,

    Someone had resolved the problem with the flash led lumia 1020. I have the problem, is it necessary change the flash led part?

    thank all.
    01-07-2015 01:53 PM
  21. Tulio Alfonsi's Avatar
    Hello,

    Someone had resolved the problem with the flash led lumia 1020. I have the problem, is it necessary change the flash led part?

    thank all.
    Apparently...YES
    03-26-2016 12:08 AM

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