1. ckimm's Avatar
    Has anyone been able to use a 1020 on Metro PCS? Is it even possible? Thanks!

    Posted via Windows Phone Central App
    04-22-2014 05:26 PM
  2. AlastorX50's Avatar
    Since the merger with T-Mobile, MetroPCS became a virtual operator providing service using T-Mobile's nationwide GSM/HSPA+/LTE network. For the status of the former-MetroPCS CDMA/LTE network, T-Mobile US - Wikipedia, the free encyclopedia

    The Lumia 1020 supports GSM : 850/900/1800/1900 MHz HSDPA : 900/2100 MHz

    I don't see why not since its using T-Mobiles towers.
    Last edited by AlastorX50; 04-23-2014 at 12:14 AM. Reason: Add Link
    04-23-2014 12:08 AM
  3. AlastorX50's Avatar
    05-11-2014 08:22 PM
  4. Heather Gelabert's Avatar
    It is now 9-24-15, and as a pretty well informed user of my windows phone, I have been waiting for the denim install for quite some time. Regularly check to see if it has been received, and manually check for updates, still no love.

    At this point, does anyone with a 1020 on metro pcs have the update? If so, is it time for me to try to involve customer service of some sort? Because we all know how unbelievably terrible that experience can be, and how much I would try to avoid it...

    In other words... Help, please...
    09-24-2015 08:59 PM
  5. PepperdotNet's Avatar
    Updates depend on the original carrier of the device. Even though it's been unlocked and you are using it on MetroPCS, they have no influence at all over the update process.

    Is it AT&T, Rogers, or something else?
    09-24-2015 10:04 PM
  6. Heather Gelabert's Avatar
    That's what gets me! It was with at&t!!!
    09-24-2015 10:06 PM
  7. PepperdotNet's Avatar
    So, what's your firmware and OS version numbers? And have you ever used Preview for Developers or Windows Insider on it?
    09-24-2015 10:26 PM
  8. Heather Gelabert's Avatar
    Still running Cyan, stats below, and I do have Windows developer, but I'm not quite smart enough to figure out how to get the early update from that.
    09-24-2015 10:33 PM
  9. PepperdotNet's Avatar
    3051.50009.1451 is Denim.

    You are likely seeing a known bug in Extras+Info that says Cyan or Denim depending on whether PFD is enabled or not. Try toggling that and see what it tells you afterwards.
    09-24-2015 10:38 PM
  10. Heather Gelabert's Avatar
    How do I toggle?
    09-24-2015 10:41 PM
  11. PepperdotNet's Avatar
    Launch the preview app, and check or uncheck the box.
    09-24-2015 10:58 PM
  12. Heather Gelabert's Avatar
    You were right! When I toggle off the preview app, it does show as denim. And when I turn it on, it shows as cyan. It does appear that most of the updates I was waiting for are there, like live tile folders, lumia camera, eat. However, the new cortana feature that is supposed to be able to verbally access her is not working. And I went into cortanas settings to see if this was something I needed to activate, and I didn't see anything. What should I do? Also, should I leave the preview off?
    09-24-2015 11:43 PM
  13. PepperdotNet's Avatar
    Preview on or off doesn't make a difference other than it falsely telling you Cyan instead of Denim. If you're up to date with Preview turned on, you've got the latest available.

    "Hey Cortana" - the feature which launches Cortana when you say that - depends on hardware only available on the newest high-end handsets, i.e. the Icon, 930 and a few others. Not for the 1020.
    09-25-2015 08:11 AM

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