1. Oubeid's Avatar
    Today I just got a new Nokia Lumia 1020 brought to me by a friend (From the UK), but I was disapointed when I found out that it's actually running a Demo Version of WP8!!! It is not even GDR3!! And I am so used to WP8.1 on my HTC 8X!! The problem is that I can not do a damn thing on this 1020! I take some pictures, they get wiped when the device launches the demo, the same thing happens to every contact I save or any call I make.. I can't sync my settings, contacts and stuff like that cause I cant mess with the accounts!! And I am really confused!! I was waiting for this device for so long and now I dont know what to do with it! So anyone can help me here?? I need to know if it is possible to delete the demo mode?!! Flashing my lumia or something? Cuz after all its a software issue, it can be solved right?!
    05-13-2014 12:46 PM
  2. ratsttam's Avatar
    I don't see why you can't download Nokia software updater for retail (do a quick search around here for it). It will let you put the most recent OS on it, which should be without the demo mode. UNLESS the demo units are just that, for demo ONLY, and not a full featured model...
    Oubeid and k_ticky like this.
    05-13-2014 02:30 PM
  3. thelostsoul's Avatar
    I think we can't link here, but do a search for Nokia Care Suite PST 5.0 5.2.92.1418, that might work. You might need another tool to download the retail firmware though. Possibly Navifirm+?


    EDIT: Nokia software updater for retail, as mentioned before me, would likely be easier if that works.
    Oubeid likes this.
    05-13-2014 02:30 PM
  4. Glen Urbina's Avatar
    Actually in a old Lumia you were able to remove the demo mode easily with the debrand method.

    Since its a demo even if you manage to make it work somehow it wont be fully functional.
    You will have to flash a rom, you can try at your own risk...
    Here's a guide of how to do it and where to download the ROM:

    [XDA News] [How To] Download and flash all WP8 Nokia Lumia Stock ROM - xda-developers
    Oubeid likes this.
    05-13-2014 02:39 PM
  5. ptfuzi's Avatar
    And now i ask, how to activate/install demo mode on a lumia?

    Sent from my Lumia 1020 using Tapatalk
    Oubeid likes this.
    05-13-2014 03:00 PM
  6. JaiMento's Avatar
    And now i ask, how to activate/install demo mode on a lumia?

    Sent from my Lumia 1020 using Tapatalk
    Why would you want to?
    rdubmu and Oubeid like this.
    05-13-2014 03:37 PM
  7. ptfuzi's Avatar
    I could be a retailer.. Is there any way to do it or where can i get that info?
    Thanks again

    Sent from my Lumia 1020 using Tapatalk
    Oubeid likes this.
    05-13-2014 06:06 PM
  8. Oubeid's Avatar
    Well guys, thank you all for responding, and yeah JaiMento good question "ptfuzi" why would you want to?? Anyway.. I solved the problem, I tried a hard reset on my 1020 and now it's working like a charm.. Fully functional.. Turned out that the demo mode is just like a company app that makes it impossible for you to access most of the devices features.. After the hard reset, everything was wiped out.. So problem solved.. ;)
    05-14-2014 06:36 AM
  9. anthonyjohn's Avatar
    You mentioned doing a 'hard reset' on your lumia? How is that done?
    12-06-2014 12:45 AM
  10. belodion's Avatar
    ^^^This describes it....note the warnings about backing up so as not to lose personal data:
    http://forums.windowscentral.com/e?l...token=6E2JQz9S

    Welcome to WPC and the 1020 forum. I like your avatar pic.😊

    Posted via the Windows Central App for Android
    12-06-2014 06:08 PM
  11. Sakdichote Totiam's Avatar
    For security purposes, the message had been erased by the user now that the problem had been solved.
    Last edited by Sakdichote Totiam; 12-22-2014 at 12:58 AM.
    12-18-2014 05:15 AM
  12. Sakdichote Totiam's Avatar
    And now i ask, how to activate/install demo mode on a lumia?

    Sent from my Lumia 1020 using Tapatalk
    You can PM me and I'll tell you how.
    12-22-2014 12:59 AM
  13. k_ticky's Avatar
    Why would you want to?
    07-21-2015 10:40 AM
  14. Krushna Sundar's Avatar
    how did you do that.
    03-09-2016 05:39 AM
  15. PablitoNV's Avatar
    SOLUTION: Search in YOUTUBE "How reset windows phone with demo retail mode " i cant post links.
    nailzer likes this.
    03-16-2016 08:20 AM
  16. Offiasi's Avatar
    To Reset a retail mode phone

    Resetting a demo phone deactivates retail mode, erases demo content, uninstalls apps, and restores factory settings. To reset a phone that is in retail mode, follow these steps:
    Open Settings > About and scroll to the bottom of the screen, then tap Update demo phone.
    Next, tilt the phone in the following directions:
    Tilt the phone to the left. Give the phone a second or two to redraw in landscape.
    Tilt the phone upright. Give the phone a second or two to redraw in portrait.
    Tilt the phone to the right. Give the phone a second or two to redraw in landscape.
    Tilt the phone upright.
    Notice the text in the dialog changes from confirming an update to confirming a reset. Resetting a demo phone removes all of the demo content and apps and restores factory settings. To continue, tap Yes.
    Next, youll see the goodbye screen. The phone should restart and display rotating gears as it removes the demo content and apps. After the phone restarts, it returns to the setup Welcome screen. At this point reset is complete, and the phone is no longer in retail mode.
    05-09-2016 02:29 AM

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