1. Jace Hall-Stanger's Avatar
    I've had my Nokia Lumia 1020 for about a year, I believe. Just recently (within the last week), it has started taking blurry pictures. No matter what I do, the pictures are blurry. The farther away from the object I am, the blurrier they get. I know how to use my camera well, I have reset the settings on the camera app, done a soft reset on the phone, cleaned the lens, everything, but the pictures are still blurry. Any advice?

    I have also had the screen replaced three times, but these are far in the past and there were no problems after the replacement.
    05-25-2014 01:27 PM
  2. Zerveone's Avatar
    Try placing your phone on a firm, solid surface (a tripod would be perfect) and take a picture in both autofocus and manual focus. If the problem presists it might be the OIS failing, but that's just a speculation
    05-25-2014 01:33 PM
  3. Nick_1020's Avatar
    What happens when you use different modes (macro, manual focus etc) on the camera?

    Also, does this happen in Nokia Camera and the built-in app? How about 3rd party camera apps?
    05-25-2014 06:05 PM
  4. Jace Hall-Stanger's Avatar
    Zerveone- I tried this, but the pictures are as blurry as ever.

    Nick- The macro and manual are both blurry. Taking a close-up picture with the auto focus is alright- it's less blurry. What you would expect from a basic phone camera (not a smartphone). I normally use the Nokia Camera app, but all the apps are blurry. I don't use any third party apps. Are there any you would reccomend that might work?
    05-26-2014 08:57 AM
  5. ChumsFuture's Avatar
    I got this same issue around the time 8.1 was released, maybe prior. I'm hoping it's just software and Nokia's cyan release will correct things.
    05-26-2014 11:29 AM
  6. Blacklac's Avatar
    It doesn't make sense that you could rest the phone on something sturdy and still get blurry images. Definitely sounds like a software issue, if that's true. I'd probably wipe the device if it important to fix the issue. You could try the stock Microsoft camera first though. Or just delete and reinstall Nokia Camera.
    05-27-2014 01:49 PM

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