07-21-2014 06:26 PM
31 12
  1. belodion's Avatar
    Have applied for free grip currently offered on Nokia website (at least for UK users) about ten days ago. Wouldn't expect it to have arrived yet but am not certain I filled in application correctly. Sent email to address provided to query this but no reply. Question is, do they send acknowledging email when they receive your application or is silence the norm?

    Posted via Windows Phone Central App
    mathewhayward likes this.
    06-15-2014 10:56 AM
  2. jay6600's Avatar
    I just received the confirmation email ,saying they'd update claim status within 3 working days , im just being cheeky and try for a lucky dip as i purchased mine in end of February off vodafone.

    The link for any other uk's is https://nokia1020grip.co.uk/
    mathewhayward likes this.
    06-15-2014 03:19 PM
  3. belodion's Avatar
    Thanks. I'll re-apply. Wish you the best of luck but I doubt they'll send you one if you bought that long ago.

    Posted via Windows Phone Central App
    06-15-2014 04:27 PM
  4. w00cash1020's Avatar
    Nice. I got 25$ to spend in the appstore for buying my 1020 T_T.
    06-16-2014 07:37 AM
  5. potatopower's Avatar
    I put in a request in the morning and got an email that the claim has been validated and that the grip will be delivered within 28 days. :)
    Weird as I got my phone back in September. Will update in case the grip ever arrives.
    06-16-2014 10:22 AM
  6. mickydale's Avatar
    Is this only valid for UK???
    06-16-2014 11:48 AM
  7. belodion's Avatar
    I believe so because the participating retailers they list are UK ones as well as some online ones. This is Nokia UK, but perhaps Nokia are offering it in other parts of the world. Check out Nokia.ly/cameragrip.

    Posted via Windows Phone Central App
    06-16-2014 12:47 PM
  8. jay6600's Avatar
    I Just got this reply email back from nokia:

    Nokia Free Grip Case - Your claim has
    been validated

    Dear [user.firstname] [user.lastname],
    Claim Reference: [claim.id]

    Your Nokia Free Camera Grip claim has now been validated....

    You will receive your Nokia Lumia 1020 camera
    grip via post within 28 days of receipt of this email......

    Please note that the camera grip will be posted to the address supplied as part of the claim form process.
    Please keep this email for future reference.

    If you have any questions:
    please check our Terms and Conditions or email help@nokia1020grip.co.uk

    Kind Regards
    Nokia Free Camera Grip Promotional
    This is an automated email, please do
    not reply


    i recommend any other uk purchacers have a try also ,

    perhaps they just check your imei number with the company/network you have purchased it from and the purchase date also ish?.

    ,due to purchase end February i chose lowest date from the drop down options..

    06-16-2014 08:00 PM
  9. belodion's Avatar
    I'm amazed. When did you send your original application?

    Posted via Windows Phone Central App
    06-17-2014 05:24 AM
  10. meandu229's Avatar
    I dont think there is much validation going on here, I got a free wireless charger with my 920,, then applied again online and got another one.
    06-17-2014 05:28 AM
  11. jay6600's Avatar
    I'm amazed. When did you send your original application?

    Posted via Windows Phone Central App
    I applied on sunday ,and Even stranger is my 1020 wasn't even purchased from vodafone in the uk , its a vodafone germany handset that comes on in german untill changed language settings.

    Maybe they just check imei with stock records they supplied to carrier,or a store you stated in your application.
    06-17-2014 07:22 AM
  12. belodion's Avatar
    Received an email from Nokia Help this afternoon.

    Posted via Windows Phone Central App
    06-17-2014 05:09 PM
  13. liquidphantom's Avatar
    Got my 1020 on release day in the UK, there was a bit of a balls up with my pre-order so i didn't get the grip back then so I figure I'm owed one.
    Tried the form put the earliest date of purchase and.... Just got a confirmation email :)
    06-18-2014 10:27 AM
  14. Manguish's Avatar
    Got my confirmation through. Happy days
    06-19-2014 08:34 AM
  15. vilmusius's Avatar
    I got my camera grip! Just in time for holidays. Happy days ๐Ÿ˜Š
    06-21-2014 04:44 AM
  16. antonyfrn's Avatar
    Just got my grip this morning think I registered for it about two weeks ago. Got to love how Nokia look after there customers I got my 1020 a week before the promotion started. BTW what colour did anyone receive as I got a black one shame I would have liked it in yellow to match my phone but goes well with black. But cant complain
    06-21-2014 05:55 AM
  17. vilmusius's Avatar
    The same here, got black one. Probably have a lot more black ones left, than yellow ones. My phone is yellow too.
    06-21-2014 06:00 AM
  18. Manguish's Avatar
    My phone is black so really hoping for a black one
    06-21-2014 06:56 AM
  19. vilmusius's Avatar
    I will swap you if you get yellow. If you don't mind unrapped but not used that is.
    06-21-2014 07:12 AM
  20. antonyfrn's Avatar
    Have to say the grip does make a difference when holding the phone find it less slippery. My only problem is ive worked out how to turn off charging mode is there a way to make it just expand the battery life or is that just charging mode?
    06-21-2014 07:13 AM
  21. vilmusius's Avatar
    How do you turn off charging mode? Please share
    06-21-2014 07:19 AM
  22. dKp1977's Avatar
    How do you turn off charging mode? Please share

    Some say by holding the little button on the grip. I can't confirm it though. I've tried it, but it kept charging my 1020.
    06-21-2014 07:26 AM
  23. jay6600's Avatar
    Some say by holding the little button on the grip. I can't confirm it though. I've tried it, but it kept charging my 1020.
    Yes i can confirm you do hold the power check button on the grip for 3 seconds to toggle the charge phone/idle option,and the leds blink to confirm changed state.
    ,i already have a grip myself so if i get the free one aswell my friend shall have a nice gift
    antonyfrn likes this.
    06-21-2014 09:29 AM
  24. vilmusius's Avatar
    Good to know ๐Ÿ˜‰
    06-21-2014 11:23 AM
  25. jay6600's Avatar
    just received my free 1020 camera grip in black colour ;-) arrived 12 days after applying for it thanks nokia
    06-27-2014 07:34 AM
31 12

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