1. catnose's Avatar
    Hi everyone

    My1020 has problem that cant start any apps. mobile,mail,camera,etc.
    for example i chose camera app.
    loading-->resuming-->back to home screen.

    so i was trying to soft reset.but cant open settings as well.
    then I have tried factory reset.but still have same problem...
    Any help would be appreciated.
    07-05-2014 09:37 AM
  2. Laura Knotek's Avatar
    What OS version are you running?
    07-06-2014 02:10 AM

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