1. PineNut29's Avatar
    Hi!
    I recently got my NL1020. My girlfriend is complaining why my status on viber gets offline all the time. I know I have Wifi connected all the time. Then why is viber showing me as offline?
    Do you get notification for viber-msgs or calls when you are not using the viber-app?
    07-09-2014 01:43 PM
  2. PineNut29's Avatar
    Anyone?
    07-09-2014 03:12 PM
  3. acilsan's Avatar
    First, check if viber is allowed in the background tasks (go to settings -> background tasks)
    If it is allowed, open viber and check its settings:
    a. privacy setting: is Share 'Online' status set to on?
    b. notifications: is use push notifications set to on?
    07-09-2014 05:34 PM
  4. PineNut29's Avatar
    First, check if viber is allowed in the background tasks (go to settings -> background tasks)
    If it is allowed, open viber and check its settings:
    a. privacy setting: is Share 'Online' status set to on?
    b. notifications: is use push notifications set to on?
    All of this is on. But push and share status. She said it gets to "last seen x minutes ago" all the time. Is it beause I leave the viber-app?
    07-09-2014 05:52 PM
  5. acilsan's Avatar
    Yes...once you exit viber app or switching to another open app, the other side will see "last seen x minutes ago" which is normal. I know it is different than IOS (not sure about android) where it always says online all the time even the user is away doing something else.
    Nothing is wrong with your viber.

    EDIT: reading it wrongly. You need to turn on push notification so you will know a message comes in, and share your status if you want other side knows that you are online.
    07-09-2014 10:25 PM
  6. PineNut29's Avatar
    First, check if viber is allowed in the background tasks (go to settings -> background tasks)
    If it is allowed, open viber and check its settings:
    a. privacy setting: is Share 'Online' status set to on?
    b. notifications: is use push notifications set to on?
    Yes...once you exit viber app or switching to another open app, the other side will see "last seen x minutes ago" which is normal. I know it is different than IOS (not sure about android) where it always says online all the time even the user is away doing something else.
    Nothing is wrong with your viber.

    EDIT: reading it wrongly. You need to turn on push notification so you will know a message comes in, and share your status if you want other side knows that you are online.
    Okey, thank you. Thats didnt happen with android.
    I got my answer, thanks :)
    07-10-2014 12:53 AM

Similar Threads

  1. Nokia Lumia 930 Screen Protector??
    By Psyclone71 in forum Nokia Lumia 930
    Replies: 12
    Last Post: 07-22-2016, 08:17 PM
  2. nokia lumia 620 lock and unlock help
    By pomairz89 in forum Nokia Lumia 620
    Replies: 5
    Last Post: 07-11-2014, 09:19 AM
  3. Nokia Camera BETA got updated
    By dicks-webos in forum Windows Phone 8
    Replies: 3
    Last Post: 07-11-2014, 03:18 AM
  4. Please help my Lumia 1320 isn't turning on
    By FAHMI BASSEM in forum Ask a Question
    Replies: 7
    Last Post: 07-09-2014, 04:57 PM
  5. Laggy screen on Lumia 1520
    By switch side method in forum Ask a Question
    Replies: 2
    Last Post: 07-09-2014, 02:34 PM
LINK TO POST COPIED TO CLIPBOARD