1. OSLO's Avatar
    I just purchased a L1020 and began updating it. It currently shows WP 8.0 installed and Lumia Black. I know Cyan is not out in the US for the 1020. However, I thought that 8.1 was a vailid update for the L1020. Am I doing something wrong. Is my phone broken.

    When I go to "Phone Update" it states "Your phone is up to date. Last checked 2 second ago" when I click "check for updates." However when I go to the "About" page it states:

    Name: Windows Phone
    Model: NOKIA 909
    Carrier: AT&T
    Software: Windows Phone 8.0
    Screen resolution: 768x1280

    OS versioin: 8.0.10517.150
    Firmware revision number: 3051.40000.1346.0001
    Hardware revision number: 3.3.0.2
    Radio software version: 3.2.04048.1
    Chip SOC version: 8960

    (then it states MAC address MEID - which is blank - MDN IMEI and SIM ID numbers)

    As you can see the phone is still running windows phone 8.0 instead of 8.1.

    Under extras + info the Software release is Lumia Black Application Version 1.10.1.17.

    If someone could help me upgrade to WP8.1 I would be greatly appreciative.

    OSLO
    08-14-2014 08:20 AM
  2. Mr Kaja's Avatar
    That's ok, isnť it? There is no official update to WP8.1 for Lumia 1020 at AT&T yet. You can install only WP8.1 DP or wait a few days or weeks
    08-14-2014 08:27 AM
  3. JW888's Avatar
    You're talking about the 8.1 developer preview........
    OSLO likes this.
    08-14-2014 08:28 AM
  4. JW888's Avatar
    I just purchased a L1020 and began updating it. It currently shows WP 8.0 installed and Lumia Black. I know Cyan is not out in the US for the 1020. However, I thought that 8.1 was a vailid update for the L1020. Am I doing something wrong. Is my phone broken.

    When I go to "Phone Update" it states "Your phone is up to date. Last checked 2 second ago" when I click "check for updates." However when I go to the "About" page it states:

    Name: Windows Phone
    Model: NOKIA 909
    Carrier: AT&T
    Software: Windows Phone 8.0
    Screen resolution: 768x1280

    OS versioin: 8.0.10517.150
    Firmware revision number: 3051.40000.1346.0001
    Hardware revision number: 3.3.0.2
    Radio software version: 3.2.04048.1
    Chip SOC version: 8960

    (then it states MAC address MEID - which is blank - MDN IMEI and SIM ID numbers)

    As you can see the phone is still running windows phone 8.0 instead of 8.1.

    Under extras + info the Software release is Lumia Black Application Version 1.10.1.17.

    If someone could help me upgrade to WP8.1 I would be greatly appreciative.

    OSLO
    Under testing, is on its way.
    08-14-2014 08:30 AM
  5. decaf19's Avatar
    I'm not sure I understand. You're aware that cyan and 8.1 isn't out for your phone but you want to upgrade to it? Anyway, install preview for developers app from the store sign up for a free developer account and then check the box in the app allowing your phone to download 8.1

    If you do this you will have to downgrade to 8.0 in order to get cyan so personally id stay with the way the phone is now.
    OSLO likes this.
    08-14-2014 08:31 AM
  6. Mr Kaja's Avatar
    Is really necessary to downgrade from WP8.1 DP? It was officially told, there is not. I would post a link, but I don't have 10+ posts here.
    08-14-2014 08:36 AM
  7. AnestisL820's Avatar
    Is really necessary to downgrade from WP8.1 DP? It was officially told, there is not. I would post a link, but I don't have 10+ posts here.
    yes it is... There was nothing official only a tweet that was misunderstood...
    decaf19, Mr Kaja and OSLO like this.
    08-14-2014 08:42 AM
  8. TheRewardisCheese's Avatar
    To the OP, yes, the official AT&T release of WP 8.1 and Update 1 is available right now.
    OSLO likes this.
    08-14-2014 06:14 PM
  9. lancorp's Avatar
    Someone beat me to it, but yes, it is available now.
    OSLO likes this.
    08-15-2014 09:30 AM
  10. atroc's Avatar
    I got the wp8.1 with update 1 from att for my 1020 yesterday night. I had to down grade from preview for developers to get it.
    OSLO likes this.
    08-15-2014 09:45 AM
  11. OSLO's Avatar
    Apologies I got called in to my squadron for some things. Anyway, I do have the update now. I did follow the advice of getting the Developer preview for all of 20 hours or so. Then I downgraded to 8.0 and installed the upgrades to get the regular Cyan and 8.1 software. I would like to thank the community for helping me out.

    OSLO
    08-19-2014 03:04 PM
  12. Steve Adams's Avatar
    Trying to figure out my phone as well. I have an at&t branded unlocked 1020 on the telus network. Can I get cyan now?
    08-19-2014 04:00 PM
  13. OSLO's Avatar
    Go to the Nokia global support software update portion of their website and look for wp8-software-update that webpage is updated as soon as the update is available.

    So, yes the update should be available for your phone. Go to phone update and try to download the newest updates for your phone while connected to a WiFi network. If you have the Developer Preview you will have to use the Nokia Software recovery tool to downgrade to 8.0 then reinstall the updates from there. REMEMBER to save all of your data and backup your phone prior to downgrading or you will loose EVERYTHING and have to start from scratch. The updates will take a while and a little bit of data to redownload so I would stay connected to WiFi during the whole process and make sure you don't have anything to do that requires you to go away from that WiFi connection. I also reset my phone after every update just to be sure. Hope this helps.

    OSLO
    08-19-2014 04:12 PM
  14. Steve Adams's Avatar
    Ok. Thanks. I will do both of mine asap.
    08-19-2014 04:58 PM
  15. Steve Adams's Avatar
    My phone got cyan today via ota update. No roll back or anything.
    08-27-2014 07:01 AM

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