Shop HP’s Memorial Day Sale:Save up to 61% on PCs and more!
  1. Steve Adams's Avatar
    My wife's 1020 is locking up when left overnight. Any ideas what's going on? Maybe a factory reset would correct it?
    08-29-2014 06:21 AM
  2. davegore's Avatar
    lots of posts about this issue, see mine a little further down from yours about not waking after an overnight charge, there are a few things to try that worked for me

    08-29-2014 06:32 AM
  3. rQvsnaps's Avatar
    I sent mine back for repairs, received this with my phone..
    - Care body assy row black (body replacement, (dont know why the original was in perfect condition)
    - CPU heat spreader tape assembly

    Got it back last week, so far no lockups
    Knock on wood..
    09-01-2014 04:39 AM
  4. JensBe's Avatar
    Same problem here. 4 times over night. Only soft reset helped.,.. Meh.
    09-01-2014 03:26 PM
  5. freypal's Avatar
    Same here. Lots of posts on ms answers forums too. seems to be a bug with 8.1 update
    09-01-2014 03:47 PM
  6. JensBe's Avatar
    Three Lockups during the last week. Only when WIFI ist turned on. Only over night. This is getting more and more annoying.
    09-04-2014 03:24 AM
  7. Steve Adams's Avatar
    My wifes has not locked up in over a week now, "knock on wood". I think that the Cyan update fixed it up. Or they sent an update to fix it.
    09-04-2014 04:19 AM
  8. VSparxx's Avatar
    Hi guys, i have a Lumia 920 which had the same problem, for me it 2 things seemed to help, turning off Glance screen and Wifi while charging, as the lockup happened only during charging, see thread 8.1 DP and Glance Screen( can't post links )
    Now i have 2 questions:
    1. Did any of you with this problem reflsh the handset to another ROM, and now isn't on stock rom.
    2. Does it help turning off Wifi and glance( if enabled) at least during the charging period ?

    As i wrote in my thread, i've been talking over email with MS representative from support team about this problem, sent them logs, explained the circumstances of this happening and on 25 of August they mailed me with the following:

    Hello Victor,

    Thank you for your feedback. The issue you are experienced should have been solved by an update. Please update your phone and see if this is happening again.
    Let me know how it is going,
    Kind regards,
    As i was on dev. preview i couldn't get Cyan at that moment so i reflashed the handset with the latest available build, which included and Cyan, then upgraded to the Update 1 ( dev preview ), so far my handset isn't locking anymore, and i put it to charge with all ON ( testing purposes ) .
    Last edited by VSparxx; 09-05-2014 at 01:45 AM. Reason: adding content
    09-05-2014 01:26 AM
  9. Ed Hild's Avatar
    My 1020 does this almost every night while plugged in through USB for charging. I am on Cyan and have done a factory reset. Still experiencing problems. Glance is off. I have not tried turning off Wi-Fi, but will do that next. Has anyone resolved the issue?
    10-02-2014 06:12 PM
  10. qnc's Avatar
    HI all new to forum and 1020.My phone locks up over night as well, but I do not have it charging.
    Wifi is on, did not know what glance was. So I checked and it is off.
    The phone still locks up.

    *Edit my phone is up to date on 8.1 cyan.
    10-03-2014 08:35 AM

Similar Threads

  1. HTC One M8 Windows lock screen not changing issue
    By MrVanimal in forum HTC One (M8) for Windows
    Replies: 1
    Last Post: 09-04-2014, 01:08 AM
  2. Back up fail!
    By Ihawks in forum Ask a Question
    Replies: 4
    Last Post: 08-31-2014, 05:49 AM
  3. Is there a carrier that supports hotspot on lumia 1020?
    By Paul Park1 in forum Nokia Lumia 1020
    Replies: 1
    Last Post: 08-29-2014, 11:41 AM
  4. Moving up from the L920?
    By CrazyMage12 in forum Ask a Question
    Replies: 5
    Last Post: 08-28-2014, 09:36 PM
  5. Backing up WhatsApp Media automatically
    By Mos Sincere in forum Windows Phone 8.1 Preview for Developers
    Replies: 0
    Last Post: 08-28-2014, 04:12 PM