1. TheP90XGrad's Avatar
    Hi guys, wondering if I'm alone in this or not.

    After receiving the Cyan and 8.1 update (weeks ago), anytime I edit an office document with my 1020 which resides on OneDrive, I am then unable to open it again on my PC. I receive the following:

    winphoneerror.jpg

    • This has happened with Word and Excel documents.
    • Edit and save went fine, with no errors or upload issues.
    • Both times, the document originated on my PC (Win8.1, Office 2013), and I edited & saved on my 1020.
    • I don't really care about whether it happens when a document originates on my phone, as I really need to edit existing documents on the go.


    UPDATE: As I continue testing this issue, I'm beginning to think more and more that this is a buggy PC Office update, and not something with Cyan/8.1. Still, any others encountering this problem?

    Any input is appreciated!
    Last edited by TheP90XGrad; 08-30-2014 at 10:34 AM.
    08-30-2014 09:47 AM
  2. Muessig's Avatar
    Did this first happen when you went onto the 8.1 update or to the Cyan do you know?
    08-30-2014 09:55 AM
  3. TheP90XGrad's Avatar
    Did this first happen when you went onto the 8.1 update or to the Cyan do you know?
    I got both back-to-back a few weeks ago (AT&T), so it's after receiving both. Its only been within the past week or so that I've been editing documents on the go, so I don't know if this would have happened immediately or just started. I did receive some Windows updates on my PC this week...maybe there was a botched Office update in there. Aside from that, nothing else has changed between PC and 1020 other than Cyan & 8.1.
    08-30-2014 10:02 AM

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