1. locutus6's Avatar
    For some reason, my Lumia 1020 died on me today for no apparent reason. I had been listening to music on my way to work this morning, put the phone down on the table, and no more than an hour later the phone was off. I tried powering it up, but nothing happens, nothing appears on the screen, no startup vibration, etc. The phone had a full charge before work. I know if there is a batteryproblem, the phone will display a red battery picture, but this has not happened.

    Any suggestions on what has happened?

    Thank you
    09-01-2014 03:27 AM
  2. JunIzNumbah1's Avatar
    Do you charge your phone over night?
    09-01-2014 03:39 AM
  3. locutus6's Avatar
    Usually, yes, but last night no. I turned the computer off and as a result the phone last night (I charge it via computer only). I also had a new battery put in a month ago.
    09-01-2014 03:44 AM
  4. JoostDeNys's Avatar
    Try a soft reset (holding down both lock key and volume down key at the same time, for 10 seconds) it worked on my 920
    locutus6 likes this.
    09-01-2014 03:44 AM
  5. locutus6's Avatar
    Joost, YOU ARE THE BEST!!!!! When you suggest this, I rolled my eyes thinking the reset isn't going to work, this is dead as Dodo. But, needless to say the reset worked first time!

    Thank you!
    09-01-2014 03:54 AM

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