1. 9112Fisher's Avatar
    Hello guys. I have Lumia 1020 and my phone has been lagging for last few days. When I'm scrolling list its lagging, in Windows Central app news are lagging when I scroll, messanger is also lagging, it is very annoying. Any possible fix for that?
    11-08-2014 10:12 AM
  2. Mellifluous's Avatar
    How much storage do you have left?
    11-08-2014 10:16 AM
  3. 9112Fisher's Avatar
    8,97 gb
    I think that's enough space :)
    11-08-2014 10:31 AM
  4. mth17's Avatar
    Storage could be a factor. It could depend on a multitude of things:

    • Amount of Apps
    • Amount of Photos
    • You not clearing the Internet Explorer history (which deletes temp files and cookies)
    • An app you previously installed is buggy


    You could try Soft Reseting the phone, and worse comes to worst, Factory Reset it.
    wpn00b likes this.
    11-08-2014 10:31 AM
  5. 9112Fisher's Avatar
    Storage could be a factor. It could depend on a multitude of things:

    • Amount of Apps
    • Amount of Photos
    • You not clearing the Internet Explorer history (which deletes temp files and cookies)
    • An app you previously installed is buggy


    You could try Soft Reseting the phone, and worse comes to worst, Factory Reset it.
    I'll try to clean IE history, also I have a lot of apps but less photos. I keep photos taken with phone on PC or OneDrive. I tried soft reset but I don't want to do hard reset as I have important data and apps on it.
    11-08-2014 10:40 AM
  6. mth17's Avatar
    Ahhh OK, so try to "delete history" in the applications portion of Internet Explorer.Then check in your app download history which apps you have installed recently and try uninstalling them, then restart phone. You say you have alot of apps so it could very well may be that.
    9112Fisher likes this.
    11-08-2014 10:46 AM
  7. 9112Fisher's Avatar
    Ahhh OK, so try to "delete history" in the applications portion of Internet Explorer.Then check in your app download history which apps you have installed recently and try uninstalling them, then restart phone. You say you have alot of apps so it could very well may be that.
    I did it, It's better now, it's still lagging but a lot less :D Thank you!
    11-08-2014 11:04 AM
  8. mth17's Avatar
    You're very welcome
    11-08-2014 11:18 AM
  9. Jonnny4's Avatar
    I had an old 1020 that did this after the 8.1 update and The Microsoft Store replaced. The replacement starting doing the same thing after a few weeks so I used the Lumia software tool to roll back and start again and it has done well for a few weeks but has started to lag again in the last week. I really think the problem is 8.1. This is just my 2 cents though.
    11-09-2014 11:54 AM
  10. mth17's Avatar
    My L1020 doesn't lag, it could be due to an app you have installed?
    11-09-2014 06:28 PM
  11. treetownal's Avatar
    This phone is crazy laggy now. Really unacceptable. The processor and RAM are inadequate and out of date, but updating to 8.1 has made it run terribly. It is completely normal and a result of MS giving up on the device around the same time as 8.1 was released. .
    11-12-2014 10:08 AM
  12. a5cent's Avatar
    This phone is crazy laggy now. Really unacceptable. The processor and RAM are inadequate and out of date, but updating to 8.1 has made it run terribly. It is completely normal and a result of MS giving up on the device around the same time as 8.1 was released. .
    This issue has absolutely nothing to do with the device having "outdated" internals like CPU or RAM. It's laughable when any modern smartphone has stuttering/lag issues. Such issues are ALWAYS software issues (poor OS or app development). Better/more powerful hardware can cover that up, so you won't see it, but the problem is still there, leaving you with an extremely inefficient device.

    WP has always had OS/app issues with some processes seemingly getting "stuck". This is much better than it used to be, but it apparently still isn't flawless, particularly on Lumia x20 generation devices.

    Just rebooting helps most of the time... for a while. The suggestion above to look at recently installed or updated apps, uninstalling them, and then rebooting is the most likely to help permanently.

    I've never seen the clearing of IE's cache make a difference.
    11-12-2014 11:13 AM
  13. Mellifluous's Avatar
    This phone is crazy laggy now. Really unacceptable. The processor and RAM are inadequate and out of date, but updating to 8.1 has made it run terribly. It is completely normal and a result of MS giving up on the device around the same time as 8.1 was released. .
    My 1020 runs fine. It only ever lags if storage is low (2/1gb left), otherwise it is very speedy and smooth.
    11-14-2014 06:37 AM
  14. andrygun's Avatar
    My L1020 also runs well, very smooth in fact...

    You can try
    • keep limited background task to run in the battery saver
    • remove apps you dont really use
    • hard reset even if you dont want to
    11-14-2014 06:44 AM

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