1. chobo2's Avatar
    Hi

    I am having trouble backing up my lumia 1020(WP 8.1), it gets to 96% and then says like "something went wrong and failed to backup".

    I did see something on this site about it but so far nothing I tried has worked. I did read that deleting old backups might solve the problem, but I can't find them on my onedrive. I would like to make a backup of those(by copying and pasting them out) and then delete.
    11-12-2014 10:41 AM
  2. jmshub's Avatar
    You cannot see the part of OneDrive that contains your phone backups. In Settings > Backup > apps + settings > Manage backups, you have the option to delete your backups.
    11-12-2014 10:45 AM
  3. chobo2's Avatar
    You cannot see the part of OneDrive that contains your phone backups. In Settings > Backup > apps + settings > Manage backups, you have the option to delete your backups.
    Dang, yea I found this tutorial but at least after deleting the backup I was able to make a new backup, will see if I have to keep doing that.
    11-12-2014 10:54 AM

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