1. jennerpooh77's Avatar
    I got the Lumia 1020 in February of 2014. It worked perfectly until I added Cortana. The first month after I had no problems, then Cortana couldn't register me talking. So I stopped using it. I was most familiar with my speak and text so it didn't bother me much. Until that stopped registering me talking. Also when I use Bing to hear a song, that also stopped working, then the audio when recording a video stopped working. So after going back and fourth with my carrier, I finally went to the repair store for my carrier....and they replaced the phone, that was about a month ago. And again everything was working perfectly. Until Thursday...my phone froze while recording a video...it took about 10 minutes to get it to register the soft reboot. And now none of my audio listening stuff works again...no speaker phone, no video audio, no Cortana, no speak and text, no Bing music recognizer....
    12-14-2014 10:47 AM

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