1. surfacedude's Avatar
    anyone know anything about this? phone was running fine, then it restarted and went through setup as if it was a new phone. now in settings and about it looks like the phone thinks it's a 909 and it's running what looks like some kind of demo software...instead of having the option to reset the phone, the reset button says "demo update" if i remember correctly.

    anyone know how to fix this? i just want to restore the phone to a state before it crashed or restarted or whatever happened happened. thanks in advance for the help!
    02-26-2015 12:42 PM
  2. anon8959613's Avatar
    Use this FAQ - How can I recover/reset/restore my phone software? - Microsoft - India
    It will Flash your phone with the latest released firmware.
    surfacedude likes this.
    02-26-2015 12:46 PM
  3. surfacedude's Avatar
    thanks! any idea why this happened?
    anon8959613 likes this.
    02-26-2015 02:51 PM
  4. anon8959613's Avatar
    it happens sometimes ...
    i have read somewhere in the forums, the very same issue :)
    02-26-2015 03:11 PM
  5. LondonLumia's Avatar
    The 909 thing is normal - I understand the 1020 was destined to be called the 909 until just before the announcement, and the number was never changed. On the box mine came in, it says Nokia 909.1/Nokia Lumia 1020, and under 'about' in settings mine also says 909 under Model.

    As for the 'demo update', I have no idea, sorry. Hope you find a solution!
    02-27-2015 11:16 AM
  6. pankaj981's Avatar
    Flash your phone to a retail software. Looks like the phone you've either had a demo firmware running or the phone itself was a store demo unit. If it was purchased new then it should never been sold.
    02-27-2015 11:28 AM

Similar Threads

  1. The AT&T Lumia 1520 is now getting the Lumia Denim software update
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 1
    Last Post: 03-01-2015, 08:47 PM
  2. Marketing Picture of Lumia Icon running Windows 10
    By Indistinguishable in forum Nokia Lumia Icon
    Replies: 3
    Last Post: 02-27-2015, 06:15 PM
  3. Replies: 2
    Last Post: 02-26-2015, 01:11 PM
  4. OneDrive Windows Phone app update revamps its photo album and more
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 02-26-2015, 11:42 AM
  5. 6tag 5.0 for Instagram set to be a universal Windows app, feature upload and vieo editing
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 02-26-2015, 11:20 AM
LINK TO POST COPIED TO CLIPBOARD