1. nickisverygood's Avatar
    I bought wireless charging plate and it supprts Lumia 1020. But I soon found my Lumia 1020's magnetic sensor broken after charging. I'm sure it's the wireless charging plate that broke the magnetic sensor beacause I had my 1020 repired and after charging the sensor became "not supported by this device" again. Is there anyone having such a problem too? And how could wireless charging break the magnetic sensor?
    02-26-2015 11:02 PM
  2. Harrie-S's Avatar
    Which QI plate did you buy.
    I use the 820, 925 and 930 on nokia qi charging plates dt 900, 910 and cr 201 and have no problems.
    Laura Knotek and xandros9 like this.
    02-27-2015 12:08 AM
  3. nickisverygood's Avatar
    02-27-2015 01:45 AM
  4. Harrie-S's Avatar
    I have no idea why and how qi charging can break your magnetic sensor (compass).
    We also did not get similar cases as far as I know.
    I would recommend to do a hard reset to see if the magnetic sensor starts working again or even better use the Lumia software recovery tool to flash your phone (renew OS and firmware)
    If it still does not work go back to the place where they repaired your device and file a complain.
    xandros9 likes this.
    02-27-2015 03:07 AM
  5. hprvez's Avatar
    A magnetic sensor cannot "break", or was a software issue or maybe it would have failed anyway.
    jojoe42 likes this.
    03-04-2015 06:06 PM

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