07-08-2016 11:17 PM
36 12
tools
  1. B Eubanks's Avatar
    I am in the exact situation you were in, (same firmware and model name). Neither the preview for developers nor Windows Insider app solved my problem. I'm in the Fast ring and running the latest Windows 10 build, but after a couple of updates and hard resets, I'm still stuck on FW 3051.50009.1424.0002. Are you in the Insiders fast ring or slow? Any other ideas? My Lumia randomly freezes and powers off. (It's been doing this since before Windows 10 mobile, but seems worse now. I'm hoping a firmware update might solve this.
    Last edited by B Eubanks; 01-05-2016 at 10:07 PM.
    12-23-2015 10:26 AM
  2. PepperdotNet's Avatar
    OK, I have actually been thru this several times the past couple of days, preparing some 1020s for sale. For the 000-US variant RM-877 059W473, here are the exact steps required to get it on Denim (x.x.1451.x)

    1. Use WDRT or other appropriate tool to install the latest firmware. This will be Cyan (x.x.1424.x)
    2. Go thru the initial setup, connect to WiFi, log in.
    3. Check for updates. It will download 8.10.x.375 and the 'don't restart' fix.
    4. Go to store and install Preview for Developers. Run it and enable PFD.
    5. Check for updates again. (very long wait)
    6. This time it should download Denim (x.x.1451.x)
    7. Hard reset (about, reset)

    I have discovered that if you vary from these steps, or already running Windows 10, you don't get Denim. For example, one time I installed and activated PFD before step 3. It downloaded some other build of 8.1 and decided it was up to date. I had to start over again.

    Still very curious why this particular firmware exists only on the Preview server, and not on production OTA or the WDRT servers.
    Last edited by PepperdotNet; 01-27-2016 at 09:16 PM.
    01-27-2016 09:06 PM
  3. Chintan Gohel's Avatar
    OK, I have actually been thru this several times the past couple of days, preparing some 1020s for sale. For the 000-US variant RM-877 059W473, here are the exact steps required to get it on Denim (x.x.1451.x)

    1. Use WDRT or other appropriate tool to install the latest firmware. This will be Cyan (x.x.1424.x)
    2. Go thru the initial setup, connect to WiFi, log in.
    3. Check for updates. It will download 8.10.x.375 and the 'don't restart' fix.
    4. Go to store and install Preview for Developers. Run it and enable PFD.
    5. Check for updates again. (very long wait)
    6. This time it should download Denim (x.x.1451.x)
    7. Hard reset (about, reset)

    I have discovered that if you vary from these steps, or already running Windows 10, you don't get Denim. For example, one time I installed and activated PFD before step 3. It downloaded some other build of 8.1 and decided it was up to date. I had to start over again.

    Still very curious why this particular firmware exists only on the Preview server, and not on production OTA or the WDRT servers.
    So this procedure gives you the denim firmware for 1020 or denim software?
    01-29-2016 01:38 AM
  4. Chintan Gohel's Avatar
    My firmware is 1424.0001
    Country Kenya
    Unlocked as are all smartphones in Kenya
    Running 10586.63
    01-29-2016 01:39 AM
  5. PepperdotNet's Avatar
    So this procedure gives you the denim firmware for 1020 or denim software?
    Yes, it's the latest firmware which for some reason still isn't available with the recovery tool, and you have to go through this ridiculousness to get it to install. This is specific to the unlocked American variant which shows RM-877_nam_usa_957 in Extras & Info.
    01-29-2016 08:58 AM
  6. Chintan Gohel's Avatar
    Yes, it's the latest firmware which for some reason still isn't available with the recovery tool, and you have to go through this ridiculousness to get it to install. This is specific to the unlocked American variant which shows RM-877_nam_usa_957 in Extras & Info.
    So I could try to get the denim firmware for my lumia 1020, right? Going by your procedure, do I have to go back to 8.1 to get the firmware? Or can I start from step no. 4?
    01-29-2016 10:35 PM
  7. PepperdotNet's Avatar
    So I could try to get the denim firmware for my lumia 1020, right? Going by your procedure, do I have to go back to 8.1 to get the firmware? Or can I start from step no. 4?
    What is the model, listed in Extras and Info?

    If it's RM-875_im_mea3_999 (the one sold in Kenya) then you have the latest available.
    01-29-2016 11:17 PM
  8. Chintan Gohel's Avatar
    What is the model, listed in Extras and Info?

    If it's RM-875_im_mea3_999 (the one sold in Kenya) then you have the latest available.
    It's that one

    So I can't get the new firmware even if it is available in other countries? This is a deeper problem than I thought
    01-29-2016 11:58 PM
  9. Chintan Gohel's Avatar
    Egypt has firmware version 1451.1002 while Kenya has 1424.1001

    So why the difference?
    01-30-2016 12:04 AM
  10. B Eubanks's Avatar
    Thanks so much for your help. It's taking hours, but I've finally been able to get the Denim update after rolling back to 8.1 and following your step-by-step instructions. I've been trying to figure out how to do this for months. Hopefully my 1020 will stop it's random freezes (makes it a terrible alarm clock). re-installing W10 mobile and crossing my fingers.
    02-25-2016 08:48 PM
  11. furball zen's Avatar
    I realize this is a few months old, but can ANYONE log into their PFD app successfully? I got my hands on a Factory Unlocked 1020 and cant get Update 2 :(
    07-08-2016 11:17 PM
36 12

Similar Threads

  1. Here is a great screen protctor for the MSFT Band
    By cowboy6201 in forum Microsoft Band & Band 2
    Replies: 5
    Last Post: 03-02-2015, 10:55 PM
  2. If you want artist backgrounds for your songs. Vote here
    By colinkiama in forum Groove Music
    Replies: 11
    Last Post: 03-01-2015, 01:41 PM
  3. Can I update lumia 630 ...
    By manav930 in forum Update 1 for Windows Phone 8.1 (GDR1)
    Replies: 1
    Last Post: 03-01-2015, 04:08 AM
  4. Why is my Lumina 1020 self deleting contacts, photos and sms?
    By olehholst in forum Windows Phone 8.1
    Replies: 0
    Last Post: 03-01-2015, 04:05 AM
  5. Acer's upgraded Liquid Leap+ Smart Activeband offers waterproof play for all
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 03-01-2015, 03:11 AM
LINK TO POST COPIED TO CLIPBOARD