03-13-2015 02:38 AM
53 123
tools
  1. Zulfigar's Avatar
    how can I Freeze this ? please
    Put your device into the freezer over night, make sure not to place it on top of anything wet.
    Black Buzzard likes this.
    03-03-2015 08:38 PM
  2. acilsan's Avatar
    Is it due to empty battery? I think your phone is dead just like mine. Mine is broken 3 weeks ago but it is a different case. It was 100% in the morning when I was about to go to drop my kids to school. After dropping them and on the way to my office, I just realized my phone was off and could not even turn on. I tried soft reset, windows phone and lumia recovery tools, hard reset (using the buttons like shown in youtu.be/cfSCFIy3xSw), charging it for 1 full day, etc.
    If you connect to your computer, I think it will not recognize it and show QHSUSB_DLOAD in USB notification which means your phone is bricked (??). You can try sending it to nokia service center which I did not do since my phone is over 1 year old so the fee could be very high (and I saw in a forum somebody did that and the service guy said he better buy a new phone since the fee is higher than a new phone) . I sent my phone to a local phone store and waiting for the news if the guy can fix it or not.
    Black Buzzard likes this.
    03-03-2015 10:21 PM
  3. esit2t's Avatar
    have you resolve your problem black buzzard?
    03-03-2015 11:43 PM
  4. Black Buzzard's Avatar
    Is it due to empty battery? I think your phone is dead just like mine. Mine is broken 3 weeks ago but it is a different case. It was 100% in the morning when I was about to go to drop my kids to school. After dropping them and on the way to my office, I just realized my phone was off and could not even turn on. I tried soft reset, windows phone and lumia recovery tools, hard reset (using the buttons like shown in youtu.be/cfSCFIy3xSw), charging it for 1 full day, etc.
    If you connect to your computer, I think it will not recognize it and show QHSUSB_DLOAD in USB notification which means your phone is bricked (??). You can try sending it to nokia service center which I did not do since my phone is over 1 year old so the fee could be very high (and I saw in a forum somebody did that and the service guy said he better buy a new phone since the fee is higher than a new phone) . I sent my phone to a local phone store and waiting for the news if the guy can fix it or not.

    i think almost same here. But If I connect to my computer, I usually get USB Port insertion sound sometimes. That's the difference. I want to give a last try by freezing the phone acroding to
    Put your device into the freezer over night, make sure not to place it on top of anything wet.
    this instruction.
    03-03-2015 11:47 PM
  5. Black Buzzard's Avatar
    have you resolve your problem black buzzard?
    I could not yet.
    03-03-2015 11:49 PM
  6. esit2t's Avatar
    i am exactly like you,and i give my phone to the repair yesterday and he said that answer to me today he said that may boot is dead
    03-03-2015 11:53 PM
  7. Black Buzzard's Avatar
    i am exactly like you,and i give my phone to the repair yesterday and he said that answer to me today he said that may boot is dead
    So what is the solution ? And what's the reason of it ?
    03-03-2015 11:56 PM
  8. esit2t's Avatar
    he said i have the box for flash it,turn of any reason i was work with viber than my phlone in the charge that suddenly turn off
    03-04-2015 12:05 AM
  9. Black Buzzard's Avatar
    he said i have the box for flash it,turn of any reason i was work with viber than my phlone in the charge that suddenly turn off
    So how Much money will he ask for this. ?
    03-04-2015 12:08 AM
  10. esit2t's Avatar
    i dont know becouse he dont say any price about the fix but i think 50$.....i want have fix it just
    Black Buzzard likes this.
    03-04-2015 12:35 AM
  11. brusbrother's Avatar
    Is the 1020 battery removable?? If not, forget the first suggestion and proceed to the 2nd and 3rd below. I refuse to buy electronic devices without user serviceable batteries.
    Edit: there are youtube videos about opening the 1020 to replace the battery so it appears it is not an easy change out.
    If 1020 has a removable battery, I suggest that you go into any store that sells your model phone or one with the same battery and "borrow" their phone for a few hours. The enclosed battery will likely have enough of a charge out of the box to start your phone.
    You can also test your battery in the "borrowed" phone to check its ability to accept/hold a charge.
    Return "borrowed" phone to store after the tests.
    If you try freezing the phone, FIRST REMOVE BATTERY FROM PHONE, wrap phone in two layers of plastic before chilling. After an hour or so in the freezer, reinsert battery and try turning it on in the normal method.
    Edit: If not removable and you have no other options then just freeze the entire phone. It can't be any worse than losing your phone outside on a frigid winter day!
    I used a similar method on an HP laptop with great (but temporary) success. In my case, I believe it was a weak solder joint or connection that was enhanced (expansion or contraction?) with the temperature fluctuation.
    Similarly with laptops, there was a sequence with the battery out of holding down the Power Button for 60 seconds and then reinserting the battery and trying to reboot.
    OK that is my entire bag of tricks. I hope one of them works for you.
    Last edited by brusbrother; 03-04-2015 at 01:25 AM.
    Black Buzzard likes this.
    03-04-2015 12:56 AM
  12. Black Buzzard's Avatar
    But If I connect to my computer, I usually get USB Port insertion sound sometimes.
    03-04-2015 03:28 AM
  13. brusbrother's Avatar
    But If I connect to my computer, I usually get USB Port insertion sound sometimes.
    It may just have enough power to take a quick breath but becomes quickly exhausted? Is the battery removable? Have you tried another charging cable or charging outlet?
    Edit: Did you try the method of charging for 30 minutes, then disconnecting, then charging for another 30 minutes, then disconnecting, then charging again?
    03-04-2015 03:38 AM
  14. Black Buzzard's Avatar
    It may just have enough power to take a quick breath but becomes quickly exhausted? Is the battery removable? Have you tried another charging cable or charging outlet?
    Edit: Did you try the method of charging for 30 minutes, then disconnecting, then charging for another 30 minutes, then disconnecting, then charging again?
    Ya i think it's quickly exhausted. It's not removable battery. I also tried with samsung Mobile charger & different charging outlet. No I did not try that method. is it effective ?
    03-04-2015 04:14 AM
  15. Black Buzzard's Avatar
    Perhaps try pressing all the buttons, all volume, camera, power, etc at the same time. Then use the highest voltage charger you've got.

    I once did that to my dead 635 I'd neglected. It works fine now.
    How to get & use highest voltage charger ?
    03-04-2015 11:45 AM
  16. rhapdog's Avatar
    Sorry I'm late to the party.

    First, a little information about Lithium Ion batteries that has not been discussed in this thread, that you need to know about very much. Everyone needs to know this information, very few people do.

    #1: The charging circuitry for Lithium Ion batteries is different than other batteries, and it will not send a charge if no charge is detected. For all the circuitry knows, there is no battery present, so it will not charge.
    #2: If the battery ever dies completely, it cannot be charged in a traditional manner (with a charger.)

    The ONLY solution if this is the case is to "jump start" the battery. I have done this with a number of Lithium Ion batteries for a number of devices. Never had this solution to fail yet. It ONLY works with batteries that you can gain access to, so if you want to do it on a 1020, that means using special service tools, disassembling the phone, and accessing the battery directly. If it is soldered into place, and I'm not sure about the 1020 on this, then you would have to remove the battery by desoldering the battery. That has to be done very carefully and at the lowest temperature possible to melt the solder. Once the procedure is performed, you would have to solder it back. Some devices actually have a removable battery once you get past the phone's seal. That would make life a whole lot easier.

    Now, once you have the battery out, hopefully it is labeled properly. You have to determine which contact on the battery is "positive" and which is "negative". Get a spare USB charger, cut off the tip, and expose the wires, careful not to touch them together. The positive wire will need to go to the positive contact on the battery, and negative to negative. Plug in the charger and charge it in this fashion for 5 to 10 minutes. Disconnect, and put the battery back into the device.

    Reassemble the phone and charge normally. It will take several hours, but the "jump start" should have given it enough charge to enable it to now be chargeable by the phone's charger.

    On a sealed phone, this is not for the feint of heart. You may not wish to try this. I bought a 10 year old PDA with a Lithium Ion battery off the internet once. It was still new in the packaging and had never been charged. The charge from the factory was completely gone after 10 years on the shelf, and I was able to bring it back to life with this method. My wife actually uses this PDA to do her grocery shopping now. She refuses to get a modern smart phone.

    Best of luck. Hopefully if this doesn't help you with your 1020, it will help someone else with a removable battery in the future. One thing I always do is hold out for a phone with the specs I want which MUST include user replaceable battery. If it is sealed, I don't want it. Too many hassles, like in your case.
    brusbrother likes this.
    03-04-2015 01:30 PM
  17. someone2639's Avatar
    Sorry I'm late to the party.

    First, a little information about Lithium Ion batteries that has not been discussed in this thread, that you need to know about very much. Everyone needs to know this information, very few people do.

    #1: The charging circuitry for Lithium Ion batteries is different than other batteries, and it will not send a charge if no charge is detected. For all the circuitry knows, there is no battery present, so it will not charge.
    #2: If the battery ever dies completely, it cannot be charged in a traditional manner (with a charger.)

    The ONLY solution if this is the case is to "jump start" the battery. I have done this with a number of Lithium Ion batteries for a number of devices. Never had this solution to fail yet. It ONLY works with batteries that you can gain access to, so if you want to do it on a 1020, that means using special service tools, disassembling the phone, and accessing the battery directly. If it is soldered into place, and I'm not sure about the 1020 on this, then you would have to remove the battery by desoldering the battery. That has to be done very carefully and at the lowest temperature possible to melt the solder. Once the procedure is performed, you would have to solder it back. Some devices actually have a removable battery once you get past the phone's seal. That would make life a whole lot easier.

    Now, once you have the battery out, hopefully it is labeled properly. You have to determine which contact on the battery is "positive" and which is "negative". Get a spare USB charger, cut off the tip, and expose the wires, careful not to touch them together. The positive wire will need to go to the positive contact on the battery, and negative to negative. Plug in the charger and charge it in this fashion for 5 to 10 minutes. Disconnect, and put the battery back into the device.

    Reassemble the phone and charge normally. It will take several hours, but the "jump start" should have given it enough charge to enable it to now be chargeable by the phone's charger.

    On a sealed phone, this is not for the feint of heart. You may not wish to try this. I bought a 10 year old PDA with a Lithium Ion battery off the internet once. It was still new in the packaging and had never been charged. The charge from the factory was completely gone after 10 years on the shelf, and I was able to bring it back to life with this method. My wife actually uses this PDA to do her grocery shopping now. She refuses to get a modern smart phone.

    Best of luck. Hopefully if this doesn't help you with your 1020, it will help someone else with a removable battery in the future. One thing I always do is hold out for a phone with the specs I want which MUST include user replaceable battery. If it is sealed, I don't want it. Too many hassles, like in your case.
    Yeah, I don't think I'll be able to do this. #RemoveBatteryInNextFlagship
    03-04-2015 01:55 PM
  18. hprvez's Avatar
    It's an integrated protection from undervoltage, which can cause lithium based batteries to explode or melt if charged again. Try a soft reset if it doesn't work buy another battery and replace it yourself, it's cheap and easy
    03-04-2015 05:55 PM
  19. brusbrother's Avatar
    Ya i think it's quickly exhausted. It's not removable battery. I also tried with samsung Mobile charger & different charging outlet. No I did not try that method. is it effective ?
    Instead of asking if it is effective, why not try the method described??
    My phone is fine. Yours is not.
    Charge for 15 minutes then disconnect, then charge for 15 minutes, then disconnect. Repeat until you've run out of patience then try to start your phone.
    Can't hurt. Then you can tell us if it is effective!
    03-05-2015 02:11 AM
  20. Black Buzzard's Avatar
    There are so many Techniques. i TRIED MOST of those without disassembling.
    03-05-2015 05:23 AM
  21. Black Buzzard's Avatar
    WeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeW I have done it. I put the phone in a cold place yesterday Just have connected to my laptop with LSRT few minutes ago and I'm astonished to get Nokia Logo on welcome screen Thanks Every1. Thanks a lot. So please don't forget to share your suggetion to avoid this siuation.
    someone2639 likes this.
    03-05-2015 05:46 AM
  22. Zulfigar's Avatar
    Glad to hear you have your phone back up and running. :)
    Black Buzzard likes this.
    03-05-2015 06:46 AM
  23. acilsan's Avatar
    WeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeW I have done it. I put the phone in a cold place yesterday Just have connected to my laptop with LSRT few minutes ago and I'm astonished to get Nokia Logo on welcome screen Thanks Every1. Thanks a lot. So please don't forget to share your suggetion to avoid this siuation.
    Did you really put it in a freezer overnight? I may try it if the guy in local phone store cannot fix it. The only method I tried was to put my phone with screen facing on the floor, since it was a really cold day, and connected to charger in the morning but still failed.

    Btw, what is LSRT?
    03-05-2015 07:33 AM
  24. Black Buzzard's Avatar
    Did you really put it in a freezer overnight? I may try it if the guy in local phone store cannot fix it. The only method I tried was to put my phone with screen facing on the floor, since it was a really cold day, and connected to charger in the morning but still failed.

    Btw, what is LSRT?
    it's not so cold. At Room temperature. LSRT [ Lumia Software Recovery Tool ] = microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA142987
    03-05-2015 07:44 AM
  25. brusbrother's Avatar
    There are so many Techniques. i TRIED MOST of those without disassembling.
    Please be more specific if you want this thread to benefit others.
    Yes/No answers as these threads get out of hand and if there were one compiled post marked SOLVED that would also be of benefit for future searches.
    Did you try:
    The "jolt" charge - 15 minutes charge then off then 15 minutes charge and repeat?
    The freezer technique?
    The higher voltage charger?
    03-05-2015 09:13 AM
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