1. Windows Central Question's Avatar
    After i got my Windows Insider, I couldn't get my SIM - Card to work, so i read some of the forum threads and figured that since WP 1020 needed to reset the system to work properly i'd do that.

    So i did.

    Problem was just, when i logged on my Windows Phone again, I couldn't find = Settings, Phone, Messages and several other features. My backup has gone missing too. Please help me have a regular phone!
    04-21-2015 11:15 AM
  2. Summer_Moon's Avatar
    Try another hard reset. I've done about 6 on mine so far. Each time I did the exact same procedure, but different things would be missing. On the final one everything was back to normal.
    05-01-2015 04:28 PM
  3. patrikmore's Avatar
    If by Windows Insider you mean you were on Windows 10 preview, you fool, what have you done, aren't you afraid by Microsoft ?
    05-03-2015 07:09 AM
  4. hotphil's Avatar
    Hard reset, and set up as new device (don't restore from backup).
    05-03-2015 07:15 AM
  5. patrikmore's Avatar
    Backup is working on Windows Phone 8.1. When you do a reset to factory, on restart it asks you if you have (or wish to create) a Microsoft account, and then you are proposed to restore your backup.
    05-03-2015 09:11 AM

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