1. lauriesue83's Avatar
    Hi.. This just started happening today. I have had my phone (Lumia 1020) for less that a year. At the beginning of the week I had the blue screen of death (boot configuration error) - and had to re-install the software- which I did successfully a few days ago. All was good... The camera worked for a few days and then boom- as of today it just boots me back to the start screen when I go to take a pic. Thoughts? I tried a soft reset as well as turned the phone off and back on. Thanks!
    Last edited by lauriesue83; 06-04-2015 at 06:56 PM.
    06-04-2015 04:52 PM
  2. gpobernardo's Avatar
    In my L1020, a simple restart addressed that issue. But since that didn't work, you may need to re-install the operating system again using the Windows Phone Recovery Tool just to be sure. If that doesn't resolve the issue, you may want to claim the 12-month warranty for your L1020 and have it diagnosed in a service center for potential repair.
    06-05-2015 04:07 PM

Similar Threads

  1. My phone died, what is the best win phone available now?
    By ricardocr in forum Windows Phone 8.1
    Replies: 37
    Last Post: 06-19-2015, 05:15 AM
  2. Why can't I check my songs details?
    By Windows Central Question in forum Nokia Lumia 630
    Replies: 0
    Last Post: 06-04-2015, 02:19 PM
  3. Microsoft has rolled out some new features for the Windows preview of Office 2016
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-04-2015, 12:00 PM
  4. How do I connect my iPhone 4 to iTunes?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-04-2015, 11:10 AM
  5. Can I get some help getting my Lumia 635 mms to work?
    By Windows Central Question in forum Nokia Lumia 635
    Replies: 2
    Last Post: 06-04-2015, 11:05 AM