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  1. lauriesue83's Avatar
    Hi.. This just started happening today. I have had my phone (Lumia 1020) for less that a year. At the beginning of the week I had the blue screen of death (boot configuration error) - and had to re-install the software- which I did successfully a few days ago. All was good... The camera worked for a few days and then boom- as of today it just boots me back to the start screen when I go to take a pic. Thoughts? I tried a soft reset as well as turned the phone off and back on. Thanks!
    Last edited by lauriesue83; 06-04-2015 at 06:56 PM.
    06-04-2015 04:52 PM
  2. gpobernardo's Avatar
    In my L1020, a simple restart addressed that issue. But since that didn't work, you may need to re-install the operating system again using the Windows Phone Recovery Tool just to be sure. If that doesn't resolve the issue, you may want to claim the 12-month warranty for your L1020 and have it diagnosed in a service center for potential repair.
    06-05-2015 04:07 PM

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