1. trevormacro's Avatar
    Hi,

    I have a problem.
    When i record a video sound is bugged. Impossible to hear correctly audio.
    When i speak on skype with friend he can't hear me like pshiiiiii...pshiii...
    How can i repair it?
    On the 1020 motherboard where are localized two micro (one for video and one for speak)?

    Where can i buy them? Can i see pictures of these hardwares?

    Thanks
    06-16-2015 01:11 PM
  2. Guytronic's Avatar
    The mic ports may be plugged with debris or dirt.
    Skin oils can pack the tiny ports and cause reduced sound levels.

    Best of luck there.
    Laura Knotek and xandros9 like this.
    06-16-2015 01:38 PM
  3. trevormacro's Avatar
    Can you show me in a picture where are localized micro? I want to see parts.
    06-17-2015 02:06 AM
  4. trevormacro's Avatar
    Hello,

    Here is a video recorded with my 1020 device.



    As you can hear the sound is bad. same as when i make a call or speak with skype.

    Where are localized the two lumia 1020 (video and call) micros on this picture?

    1020-disassembled.jpg

    Thanks in advance.
    08-05-2015 06:31 AM
  5. trevormacro's Avatar
    Here is a log file, non production errors:

    I have found it inside device.

    TEST FAIL: UEFIVariable: SecureBoot is not enabled
    TEST FAIL: UEFIVariable: SetupMode IS enabled
    TEST FAIL: UEFIVariable: Unable to enumerate certificates in store 'db'
    TEST FAIL: UEFIVariable: Unable to enumerate certificates in store 'db'
    TEST FAIL: UEFIVariable: Unable to enumerate certificates in store 'PK'
    TEST FAIL: UEFIVariable: Unable to enumerate certificates in store 'KEK'
    TEST FAIL: UEFIVariable: Unable to enumerate certificates in store 'KEK'
    TEST FAIL: UEFIVariable: Unable to read UEFI variable 'dbx'
    TEST FAIL: UEFIVariable: Unable to read UEFI variable 'PK'
    TEST FAIL: SOC SelfTest failed. Details below.
    TEST FAIL: SOC Secure Boot Fuse has not been blown
    TEST FAIL: JTAG Fuses have not been blown
    TEST FAIL: SHK has not been provisioned
    TEST FAIL: Secure Boot is not provisioned for Bitlocker, the binding state is 0x00000000

    what is that? anybody can explain me please?
    08-07-2015 12:35 PM

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