1. Windows Central Question's Avatar
    I just installed the 10166 build on my lumia 1020 and after sometime the start screen did not appear only black screen saying loading .i tried hard reset and now there are only 4-5 apps on my phone, no call no store nothing?what should i do?
    07-12-2015 06:14 AM
  2. gpobernardo's Avatar
    It is expected that your phone will lose most of the apps installed on it after a hard reset, but the store and phone "apps" should still be present.

    At any rate, at this point in time, you may want to roll your phone back to WP 8.1
    07-12-2015 12:30 PM

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